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November 2023 by Maria L.
Purchases a stove and it was damaged during delivery. Floor was also scratched and corner of kitchen counter was broken off.
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August 2023 by Gianna Whiting
Me and my family came in to buy some furniture and Justine was the one who helped us and she was amazing. She helped us with the financing, set up our delivery and was very informative about every step during our buying process! I would recomend this place and Justine to everyone we know. Thank you for the great experience especially for my family.
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August 2023 by President Melo
I had Dayanara as associate today and she was patient and nice. It took her 5 minutes to hear what we wanted and provide quality for the price we needed. I highly recommend
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August 2023 by Theresha Townes
Went In To Purchase A Bed Frame And Night Stands That Was Listed Available Online. One Was Available But The Other Wasn’t, I Asked About Another Set And That Wasn’t Available Either! After Me Asking About A Third Bedroom Set I Then Ask The Lady What Did They Have Available In Queen? Because Clearly They Had Nothing That I Was Interested In. She Offered Me The Ugliest Bed Frame They Had And I Just Walked Out. Service Needs To Better And Have More Knowledge Of What’s Available And What’s Not.
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August 2023 by Robby Hovde
I bought a GE refrigerator and a LG electric dryer brand new. Both work great, I had a great experience shopping there, and the employees load the appliances in your truck for you, the best prices i have ever seen very affordable, all the employees are very nice and helpful.
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July 2023 by Amy Hopple
I had a slight problem with delivery, but they rectified it quickly and professionally. I would recommend them. I plan on shopping with them again. Thanks for everything!
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June 2023 by Elizabeth Schulz
We bought a huge sectional from them that has lasted through two kids. That’s saying a lot! We also purchased our washer & dryer from them and so far so good. We tried to buy new reclining sets from them and when I ordered online, delivery…7 hours later get my order cancelled due to no inventory. Went into the store and they offered me $50 off each piece that was on the floor. ($100 total)That’s not even a 5% discount so I asked for a full refund. Not the employees fault but they need a better inventory system which is in real time. Otherwise it feels like bait & switch. Or give your managers more authority to offer better discounts.
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June 2023 by Jae Collins
Dayanara was amazing. Her customer service was great. I definitely will shop with her again!!
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June 2023 by Tom Van Gemert
Bought a scratch and dent new dryer that did not work when installed. Returned it and they were great. Replaced with a new in box model. I paid the difference. Very happy with the outcome.
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June 2023 by Casey P
The workers were great with all my questions. They also loaded and secured my new mattress on my car making life so much easier.
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May 2023 by Gloria Williams
I went too American Freight looking a living room set. I was told by a sales lady she would be over to help me I waited for 30 minutes noone came she walked by alright on a personal call talking extremely loud 2 other workers they totally ignored me i wanted to buy a living room, bedroom,2 beds had cash but they blew it i will. Never go their again very unpleasant and unprofessional.
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April 2023 by Patti N.
Would give a 0 if I could. Worse customer service ever. Purchased a dryer-brought it home and motor was bad. Returned back to store, however noDryers in that price range was available. Purchased dryer in store and paid on line for financing. Manager kept insisting it was not their fault, rather mine for purchasing online. Stated he could not do anything besides apply what we spent toward another dryer that we were already in a discount store Was terrible to deal with 2 trips to the store that day and no dryer. Absolutely no help from store Save yourself some time and don't go here....Its a dump and they do not back what they sell. Will never return
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April 2023 by Blessed Beyond
I wish I read the reviews first. I’m a mother and college student. All I bought was a sofa and mattress for my daughter and my apartment. I had to leave my studies because my delivery didn’t come. I paid for delivery and I was still passed over to a third party. The receipt clearly says that I only have to pay a third party delivery upon delivery. So this means that they were supposed to deliver my purchase. Then on top of it all they don’t answer the phone, nor did they even know about my purchase. I need my things or my money. It’s not practical nor professional to run a business and not answer the phone.
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April 2023 by Ana Monreal
Never again am I buying furniture here. Bought a set of bunk beds on a Saturday couldn’t take them home because they had no one to load understandable so I came back Sunday before closing time , as I arrived their was multiple people waiting outside to get in but doors where locked and person inside refused to open them and I know their was someone inside because I saw the lady looking at me through the glass window by the appliances. Very unprofessional and rude because they won’t compensate me for my truck rental fees. Never again
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April 2023 by Sunny Lubana
Check in 9:00am out 1:40amRestroom available.Overnight parking not availableI’ll di unloading byself.Nobody care. I wanna give them zero star.
