-
December 2023 by Mary Jo T.
Every person with whom I interacted at As New provided excellent customer service. The delivery people were courteous, competent and gave extra attention to detail. The sales person was very knowledgeable, professional and friendly at the same time. Each person thanked me sincerely for my business and treated me the way they would like to be treated. The appliances are good as new and a great value. The big box stores could learn something from As New Appliances.
-
October 2023 by Sean Held
Bought a used washer from here. When received I noticed a terrible smell and took part of the agitator off and noticed black residue and white gunk inside. Called to ask if they could come out and clean it so I don’t break it taking it apart. They said no and told me to clean it myself. Won’t ever purchase from here again. Very disappointed.
-
July 2023 by Jimi Sellars
Excellent service and product. I purchased a lot of stuff for my company and finally needed something for myself. Best used appliance place in Milwaukee. And if you have an issue they will resolve it. 5 stars all the way.
-
March 2023 by kiprana
The service was brilliant, the lady who worked there was absolutely professional. I was in and out of the store quick, but they really dropped the ball when it came to delivery. It wasn't the delivery itself the problem because the guys who helped me out were awesome! I was told they were going to deliver around 1pm, to be fair she said it is not guaranteed and they could deliver the next available day if it didn't work out. HOWEVER; they elaborated that the time frame is actually from 11:30am to 1pm one day before the delivery. This caused issues on my end and I had to resort to leaving work early and get penalized for it.On the delivery day, they told me that because a few customers cancelled, they were coming even earlier so at 10:30-11:30am while I was at work so I had to leave even earlier at a shorter notice. While on-route home, they said they'll literally be there at 10:30am so I had to get there Godspeed. If you have plans, school or work don't deliver on those days, they're a local business so they won't have much flexibility and they'll decide when they'll send it LOL. But I'm happy with my purchase...so far. There are ton of reviews out there that their appliances are lemons so hopefully I'll be lucky and they won't break on me.
-
February 2023 by QuickDrcpped
Got a washer from here. They delivered it and installed it. Installation took maybe 15 minutes at most. 10/10 would buy from here again.
-
December 2022 by Juan Cruz
I had been shopping here for at least 10 years so they have been in business and around for some time. Without going into detail, Ricky wield with me to get a fridge I was happy and comfortable with. Thanks!
-
November 2022 by KaSandra d
My daughter was blessed to get a stove and refrigerator due to the fact that she's starting over in life and the young lady that helped us was very kind very professional and we truly appreciate all that you all do there as we have been getting appliances from you for about 20 years
-
October 2022 by LATIKI HARRIS
I brought refrigerator From them and they sent a tech out to check it. When they came they said that it worked which it didn't. They were complaining about the bug problem but regardless that should not have been the case with the refrigerator not working they refuse the service repair. This is the 4th appliance I have purchased that I have had to have them come repair. Thus is unacceptable each if the appliances were faulty. Horrible business and I will not purchase again
-
October 2022 by Steven Turner
Bought a washer 5 months ago and it broke 2 months in. Called to have it repaired, they came out and said everything was fine. Washer was still broken. Called back talked to Layla and she was extremely rude
-
October 2022 by Ms Jones
HORRIBLE HORRIBLE customer service and appliances . Total waste of time and money , Laura is only being told what to do by “RICK” the OWNER or whomever he is supposedly is… who is a complete unsympathetic A-HOLE who only cares about the BUCK he makes for the day, I asked in regards of POLICY PROCEDURES he responded HIS DECISION because he owns the place like wow how unprofessional is that. Do NOT spend your money here they NEED TO CLOSE THIS PLACE DOWN!
-
October 2022 by MsKookie H.
Would you buy this.. this what they used to replace a broken refrigerator they sold to me to begin with. And they left it outside never again Ina acceptable behavior for a business
-
October 2022 by Tiki H.
I usually buy my appliances from this company But for the last couple of appliances I have purchased half been faulty and they have had to send a technician out to fix them this time they refuse to fix them because of because of bugs which is unacceptable What does bugs have to do with your appliances working they are not chewing on any wires the freezer still works this is unacceptable and I will not never use them again
-
September 2022 by David Hagemeier
I really wanted to like these guys. But the prices are high for very old appliances. And they are not helpful if you run into problems.
-
September 2022 by Alisa Ridley
Sold me a broken refrigerator and told me because I brought it home it wasn’t under warranty or refund. It wouldn’t keep my food cold both fridge and freezer. Go somewhere where they don’t charge you to bring the product so they make more money on there time. I couldn’t wait until Tuesday to get my fridge so I picked it up. They don’t check and make sure they are selling quality used appliances. But we all learn. Never again.
-
July 2022 by sierra Richmond
They should call this place the Lemon Tree because once you make your pick you will end up with a sour taste. I have gotten nothing but lemons there in the past two years. I have been a customer for over 15 years and did not have problems with this place until the last two years, where for the last two years I bought a refrigerator about every 5 months because they kept breaking. When I called them about that, they said their warranty was only 3 months and they would not budge despite buying 4 or 5 refrigerators in the past two years. The management team also did change in the last 2 years as well and they do not care how many lemons they sell you. The old management did have grace if there was a good cause but apparently not the new management. Be very careful when you buy a refrigerator there because it has a good chance of already being broken when you buy it. Then it will get worse and worse everyday until you see chunky milk. When it is a week over the warranty and you call them, they already know you because they keep coming to your house every 5 months and they will not give you even the slightest discount. I have a had gut issues over those two years from probably all the food poising of having my refrigerator literally break down every 5 months. If you like chunky milk please buy here immediately , because in about 4 to 5 months right after the warranty you will get the most delicious Chunky sour milk you have ever tasted in your life. Please buy here for the best spoiled chunky milk ever..