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February 2024 by MARIANA HERNANDEZ
Arrogant people who don't know how to serve customers
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January 2024 by Ana Alvarado
We always go to that store because they have a very good worker named JESUS, very good at his job, we always go with him, he is very professional, value him
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January 2024 by Lorna Fisher
Excellent service, minimal wait time , very friendly and definitely went out of their way to help! I will be returning to the store in the future for all my needs! ?
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January 2024 by KidDeere
Great customer service and issues were held in a great responsible manner
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November 2023 by Shannon Snow
Eric was professional, prompt and courteous! Got me in and out of there in less than 10 mins but it was efficient service I didn’t feel rushed!
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November 2023 by A G
Went in to get a phone upgrade. The sales rep hardly said a word the entire time we were there, knew almost nothing about the phones (was unable to tell me anything about the camera specs on any of the phones, for example) and ended up adding a protection plan that we did not ask for. He never even brought up a protection plan during our visit.Then, in trying to figure out what happened, I got to deal with the nightmare that is att customer service. Tried to call the store, pressed the button for 'speak to someone at this location', got shunted to someone who said she wasn't in the store but would transfer me to the store. Instead she transferred me to a chatbot that had some of the poorest voice recognition i've run into in a while. Finally I said I wanted to talk to a person. I was put on hold for over 5 minutes, then the call dropped/I was hung up on? Tried to call the store again, and was transferred to someone who said he was in Houston. Really bad call quality (impressive when an att cell phone can't communicate with att customer service) I gave up. Att: your store sales team is bad, your customer service is bad, and you should feel bad.
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November 2023 by Jasmine L.
Service sucks in here. Very rude employees I walked in and nobody said hello or said "I'll be with you in a moment." I sat there for about 15 minutes before leaving and going to a different location. I will never come back here and the two working while I was in there should not be working in customer service.
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September 2023 by Claudia G.
Love coming to this location. Even tho when they are really busy they still acknowledge people coming in. They let us know they will be right with us as soon as you can, which in my eyes, it's a plus, rather than other locations come in, and we're not even greeted. They also walk out is to the door as we are leaving. POSITIVE attitudes always.
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September 2023 by Ali A.
Great service! Very friendly group of people and got me setup very quickly. Stanley was very resourceful and helpful!
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September 2023 by Michel Passmom
unfortunately, not my first HORRIBLE experience at this AT&T store. closest to home so decided to try one more time. huge mistake. was greeted with an attitude that made it clear my presence in this store was a GRAND inconvenience to those employed there. my day was already stressful prior to my arrival in the store. i can tolerate unfriendly assistance if it's accompanied by a base level of competence demonstrated with the slightest bit of effort in helping out a customer with a service need. Especially one that has paid dearly over the past 3+ decades of monthly bill-paying loyalty.
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August 2023 by Rae Ellen Sena
Ereck greeted me upon entering the store and took care of everything I needed! He was very respectful, personable, and knowledgeable about everything that AT&T offered and how to upgrade my phone and save me some money! He was awesome!
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July 2023 by Breonna Lange
The staff was absolutely amazing. They acknowledged me as soon as I went into the store. They helped me out with what I needed and was VERY patient with me!
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July 2023 by Omar Garcia
My dad and I came in to the store and it was really good to see people that actually spoke Spanish! It made the transaction much easier ! And the best part I didn’t have to translate
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July 2023 by Brandan Kral
What a great store! Great service and they really know what they are talking about. They gave me free installation on my internet… not sure what that other guy was talking about I got two lines and internet for $167/Mo!!!
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July 2023 by Christy Dunn
This store is great. I’m not sure what that Justin guy had however I know that Mohamed and Jesus really assisted me so much so! Thank you!
