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April 2024 by Kirstin McMillen
Matti is amazing!
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April 2024 by Colleen Frerichs
Matti is the best groomer we've had. Highly recommend!
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April 2024 by Alyssa Minger
Matti is fantastic! I will continue to be a client of hers for as long as I can!
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April 2024 by Elsa
Great customer service, Izzy was very helpful with my questions regarding diet for my dog. Took the time to read calories and ingredients on different products. Convenient location. I recommend Bentleys in Bayview highly.
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April 2024 by Lymarie D
Very nice job from Matti to Dobby He looks Great! ? Thank You!!
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November 2023 by Ami May
I have two dogs that I adopted from a rescue after loosing my pure bread German Shepard to cancer at only 8 years old. The staff at Bentleys has been great with helping me select foods with less carcinogens and the nutrition my active dogs need. I love this store and so do Otis and Olivia!
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November 2023 by Travis
Former worker review costumers should read. Not forcing anyone to do anything, just being honest what I saw.When it comes to grooming, read David Perez review. This is a legit review because im the cashier he mentioned. She was rude in my opinion in this instance. Plus she wears head phones while grooming. I alway heard a few cry’s working there. How can you hear the discomfort of the animal while grooming if you are listening to music?The 3 ladies working here are not experts on pet health. They are sales people trying to add stuff to your basket. Talk to your vet, they went to school.As a former worker, it was interesting & funny watching these ladies deal with the costumers, especially Kay. They are apart of the woke community & don’t like when people question them on their knowledge. Enjoy yourself with this, make your visit worth it, especially with their prices.These ladies lack costumer service skills. They are more friendly to the dogs then the people. Watch out for the dog Sky. She will growl at you as you enter & leave, “very friendly & great 1st impression of the store.”This place isn’t 5 stars, trust me.
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October 2023 by David Perez
Love the store and selection, but to be told my dog won't be seen and cannot be rescheduled for grooming because I was not even 15 minutes late for her appointment due to traffic and that my dog is now somehow considered a new client that no call no showed (despite the fact that I called to give the heads up that I would be slightly late, only to be greeted by a message that stated they can't answer the phone right now because they are understaffed and with another dog right now, and keep in mind that when I was turned away, I saw no other dog and didn't experience ANY wait time from when the cashier opened the door to inform them that I had arrived).More than happy to get my other pet supplies here but not at all a fan of the lack of customer service/appreciation for the grooming department. To be clear, this is the Milwaukee location on Oklahoma Avenue that I'm referring to.
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September 2023 by Purple Panda
Small shop, but plenty of choices and friendly knowledgeable staff :-)
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July 2023 by Skylar Gdaniec
I love this location, every time I come in here the staff is so friendly and understanding. Thank you so much, Quincy, for assisting me and listening to me on a day I was really struggling with my mental health and contemplating what to buy. Truly put a smile on my face and a full stomach for my baby. Many blessings to you.
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May 2023 by Danielle Cox-Burnett
The staff at this location are always so nice and remember us when we come in at this point. They are friendly and offer assistance but aren't overbearing. We so appreciate this neighborhood pet shop and our little neighborhood wouldn't be the same without it!
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March 2023 by Sandra Rauch
I believe that Kara is the best groomer in town
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February 2023 by Juliana B
Rita is the BEST groomer! She keeps our little Nugget looking fresh & clean.
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January 2023 by Tammy Peterson
Wonderful friendly staff, informative and helpful! Best groomer ever?Thanks a ton Wuv Hazel and momma
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January 2023 by Lynette “Opalina” Farrand
Staff is so very helpful and super friendly!A great selection of healthy food for both your cat and dog. Their frequent buyer program is decent also. My cat gives them 2 paws up.12.27.22Still one of my favorite locations!!!They've now added dog grooming and the lil guy who was getting his hair cut seemed calm, happy & enjoying himself & his groomers attentiveness.You won't find your grocery store variety of pet food here.Everything is very health conscious & or aliment/condition specific.I shop here for the large grain free options for my cat & healthy treats and unique toys.
