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January 2023 by Wes P. Davison
No all up ATM, had to stand outside in the only two drive up ATMs with a like of cars in a blizzard. Closed early with no warning, probably due to weather. Have a WALK UP 24/7 ATM!
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November 2022 by Shannon Marie
Nicest people on the planet, especially the man working the drive up today around 3:50!
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April 2022 by Mirna Golac
DO NOT CHOOSE CHASE BANK..worst experience EVER! My card is not delivered to this day..I have been three weeks without a card and the customer service is beyond rude! They hung up on me
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November 2021 by Michelle H
So Unprofessional the teller was rude and had a ugly attitude, if I could post 0 stars I would I don’t recommend going to this bank
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September 2020 by Sal Conroy
This company continues to charge monthly fees during the pandemic. They only care about themselves. Will be canceling my account. I hope they go bankrupt
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August 2020 by Mona B.
The branch itself is modern, which is great, but the lack of customer service was disappointing. We showed up at 5:15p (branch closes at 6p) and there were two people ahead of us in line to see a banker (we were there to open an additional account). We put our name on the list and at 5:25p were told that they wouldn't be able see us today and that we should make an appointment for a different day.
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May 2020 by JUNJR STACK
kniw one had makjs or gloves on from employees to customers askd an hispanic person to stay back 6 ft they threatned me
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March 2020 by S
Worst bank branch I've been to. 40 minutes of wait for a 5 minute fix and to top things off clerks skipped me.
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December 2019 by Peter K.
Fix the ATm or close it off!! how long do people need get frustrated waiting in line for over 10 min b/c you havent fixed it!! Its been months!! Super bull$&@- that people in a lower income area have to deal with this booty branch! it gives an impression of a Racist agenda! In Tosa and Downtown the branches have all been updated! This one the manager cant even rope it off and turn off rhe ATM light to show people it isnt working! Get it together, especially after you "We Dont Tolerate Racism" letter to the public. Do you even know what racism is, its doing LESS in communities that need more!! HELLO!!
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November 2019 by David S.
This a pretty standard Chase Bank branch. We went in to speak to a personal banker, which only took about a 15 minute wait, after signing in on their waitlist. I think everyone at this branch spoke English and Spanish and were friendly. There are plenty of drive-thru banking lanes and tellers. But given we were going in, we had to park in the lot. The lot is the only real negative as its a weird shape adjoining a alley with the alley and the lot not well defined. There are only a 5-6 parking spots, but we were lucky to find one. If I had back to this branch, I'd likely just find a spot on the street.
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March 2019 by Zachary Dronso
Fast service just was curious when u was allowed to withdraw 3 grand with no I'd requested just card and pin other then that busy place but there lines move
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February 2019 by B.B. is cool vlogs B
Worse service ever!!! Took 30min to just cash a check from chase!! I don’t know if they are trying to save on labor but they DEFINITELY need more workers.
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February 2019 by Jaymee Woods
Worse service ever!!! Took 30min to just cash a check from chase!! I don't know if they are trying to save on labor but they DEFINITELY need more workers.
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December 2018 by Francisco Hernandez
Service is bad atms old one teller for 20 people dont come here to open acounts manager thinks his the owner..
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December 2018 by Mark W
Not a great experience to say the least.
