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April 2024 by Latrice Lamkins
They need to put meat back for the salad bar and the games need more for the small kids that is 2 to 5.
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April 2024 by Lilley loker
The pizza is amazing. A little pricy considering I asked one cashier if they would honor the $52.99 for 2 one hour unlimited cards cuz my phone died and I couldn't pull up the coupon. I got my phone charged and the 2nd cashier said I didn't need the coupon. My grandkids had fun. It was pretty clean. Not enough games for older kids though.
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March 2024 by Bai Whit
Safe and fun spring break lunch for kids to play
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March 2024 by Adrian
Overall, my kids have a good time here just seems super expensive.
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March 2024 by Terra Dukes
I took my granddaughter on Saturday March 2nd . It was amazing how much the young girl that was helping my granddaughter pick out a prize . The gentleman at the front counter was also very helpful.
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February 2024 by Tiffany Woodson
I brought my family there for my nephew’s birthday, who just had a party there previously the day before. Spent most over $200, but was kicked out in less than an hour by your Manager Jamie, who refused to give me her name & kicked me out because I asked for her name. The event occurred simply because I asked for a refund for the unlimited salad bar $11.49, since they ran out of items and refused to fill the salad bar. I asked Jamie who then said she would meet me at the counter for a full refund I waited in line for a few minutes, then proceeded to give her my receipt. She immediately scolded me about how she doesn’t have to give me a refund because it was passed an hour. I purchased my order at 6:05pm, after speaking with her at 7pm, then straight to a line at the register, since it’s now 7:12pm. She said no refund then had me escorted out by security (who are amazing by the way). Embarrassing me in front of the entire establishment. I currently work for the city of Milwaukee & I have never been put out of any place in my life. Then to add insult to injury my nephew just turned 6, lost his dad 2 years ago to gun violence, also had his oldest brother present at CEC who is physically, permanently, & emotionally disabled with me, as well as my children, my sister, my niece & nephew. I’m really disappointed that this beautiful moment turned into something I couldn’t even sleep after. I reached out to customer relations, I will be writing me review online as well as social media. This something that has to be taken care of, she should not be working anywhere near children with that attitude, disrespect, use of management powers. She told me she’s not giving me her name & proceeded to hide her name tag then run to the back & have me escorted out like a coward. All over $11.49 & I easily spent way over $200.
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February 2024 by Tracey Sparks
I was there last Saturday with my family for my granddaughter's birthday celebration. Half of the playing games are broken. The manager closed the salad bar despite people who paid and were waiting for more to be served. The bathrooms needed continuous cleaning and care. Everyone loves Chuck E. Cheese. The service at this location has gone down over the years.Kid-friendliness: This is a kid-friendly environment
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February 2024 by steve fraser
This place has gone completely downhill in the past 5 months. This place used to be very clean and games in pretty good order. Now this is constantly eaten food at games and trash on the floor. I noticed that a few of the managers that were there when this place was to standard are no longer here. I think this place needs a management overhaul.
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January 2024 by Kararena Suzano
I haven't been to this place in a very long time, took my niece and nephew there but is the employe's races or something. Cause first, my food takes forever to make, while my sister's order took only 8 min ( ps got a refund). Second, I was standing next to the cashier/ counter and there's two employees, one looking through paper and one just standing there. I was waiting for someone to say can I help you because I didn't know if that employee was working or not, didn't want to be rude. Then there's a couple that walks up to the counter, and she starts to take their orders like SERIOUSLY didn't not see me standing there. Then later my sister got ice cream to pay, and a different worker was standing next to the cash register, and she ask if she can pay it and that employee just straight out ignored her, instead of saying something (she was not a cashier/ not working). So, it was fun in the beginning, but the employee ruined it.
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December 2023 by David V
Not impressed. Restrooms were absolutely filthy. Kids were jumping on games and climbing into some games while staff did nothing.
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December 2023 by Gilbert Hernandez
Food was great nice atmosphere. Very clean staff was friendly and nice. I'll go back as often as I can. Way to go.
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December 2023 by Vanity Black
The price was kind of pricey for the birthday package to not come with a birthday cake just dipping dots. It should have came with a cake, then the service was excellent up until I seen the boy who was of service to us, like stood at my baby party the whole time. Coming back to back, to make sure that we were done. Like damn, give us some space. I didn't say nothing, but yes, I noticed that young man. Next time let people enjoy their birthday party with our you looking over there shoulder because you're there. But other than that, my baby had a nice time.
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December 2023 by Paige Wetzel
Came in around 5:30pm with my nephews for a birthday party. Place was packed! The staff was working hard to keep the place clean. It seemed like they had a lot of other parties at the same time but still did an amazing job. It was very unfortunate to see other adults be so rude to the workers. They were doing a great job despite seeming either understaffed of just super busy. So sorry you guys have to deal with that.
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November 2023 by M & M
Love Chuck E. Cheese! Used to be scared when I was little but it's all good now.
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October 2023 by josey
Great! Though, the animatronics do seem to be getting a bit rougher. ): I hope they’ll be back to their prime soon! Always great seeing them there.
