-
August 2023 by Evan Ferree
Next day service, over the phone troubleshooting and constant support through the process. I have no suggestions on how they could have done better, very happy I called them when my door's spring broke.
-
July 2023 by Sara Jean
I had a garage door emergency this morning and Perry came and saved the day. Perry is truly the gold standard when it comes to customer service, he took me (in a very frazzled and stressed moment) and made me feel heard and safe. He took his time to explain everything that happened and that was going to happen and truly was such a joy to be around. A huge thank you to the whole team and Perry for coming out immediately, finding a solution, and setting up an install in the most timely, efficient, and helpful way! You guys are absolutely amazing and I will so happily recommend everyone I know go through you for their needs!
-
July 2023 by sholls
The woman who answered the phone was fantastic, which is why I give 2 stars instead of 1. She was super nice and helpful. I was looking forward to using Consolidated for service.Then, toward the end of our call, I gave her our address in the Brewers Hill neighborhood of Milwaukee. All of a sudden, she had to check if my address is serviced. She came back a few minutes later to tell me that they don't service my area.They advertise on their site that they service the Milwaukee, West Bend, Waukesha, Watertown, and Mukwanago areas. Yet they don't come to a relatively central neighborhood in Milwaukee, two minutes off of the highway?I found this to be very suspicious. Do they think my neighborhood is dangerous or something (it is not - especially not in broad daylight)? Do they discriminate against certain areas? Why don't they give a heads up or a map of their service area? Just seems sketchy to me. I'm sure they're nice and knowledgeable folks, but I'm not a fan of this type of operation.UPDATE (in reply to owner response):Actually, you can force your employees to go to black neighborhoods. You can tell them that non-discrimination is federal law, and that it's illegal for the business to reject majority-minority neighborhoods while servicing nearby majority-white neighborhoods.I know that retaining employees is extremely difficult and competitive right now. But if your management can't take a stand, explain the issue to your employees, and tell them to conform to anti-discrimination law, then who will?And if you still can't retain people, then I guess you have to find other ways to do so - better pay/benefits, better culture, better employee support. Breaking the law and discriminating against neighborhoods is not the correct answer.
-
July 2023 by Brian w
My garage by broke on a Sunday I called Consolidated and they were out Monday morning and on Tuesday I had a new door installed. Best customer service ever!!
-
May 2023 by John Lesniak
Great customer service and Todd did a great job on the install. 10/10 A+!
-
March 2023 by Laura Loucks
I am so impressed with Perry and Consolidated Doors! Very knowledgeable and efficient, good price and didn't try to upsell me at all, and squeezed me in on a Sunday 2 days after I agreed to the work because my previous doors weren't working at all! Very clean and professionally done, and went above and beyond what I was told was possible by other companies.
-
January 2023 by Doug E Fresh 2.0
Nice that a company allows reckless drivers to use their company vehicles to pass vehicles on a one lane road, going through the ditch, almost side swiping one of them getting back into traffic and back on the legal roadway. XD86734 were the license plates on 164 around 4:30 on 12/28/22
-
September 2022 by Matthew K
Teri and Team @ consolidated door are rock stars. Great pricing and they rushed my new garage door and installed it on a Sunday due to privacy and security concerns. Can't saw enough good things about them.
-
April 2022 by Nerissa Panes-Falvey
Todd came out and totally saved us from having to figure out a repair for a custom garage door made in like 2012.He was amazing to work with and even as a courtesy, moved the door opener keypad down for me so I wouldn’t have to jump to open it.I can’t thank him enough and my neighbour who recommended the company! Thank you!!!!
-
April 2022 by Nerissa P.
We were given a recommendation by our neighbour and omg so glad she referred us! My husband knocked the garage door backing up and it wouldn't open and also looked super dented. Todd came out and recognized the doors were custom and would be almost impossible to replace and incredibly expensive. He instead helped fixed the door so it would open and also helped make the dent disappear. He also fixed where the door opener keypad was located because he noticed how I had to basically jump to reach it (he did it totally as a curtesy). I would 10000% recommend them!!!!
-
April 2022 by Mike McDonald
Consolidated Door is Good and Fair with Prices but Cloplay the Door Manufacturer is Slow. Took Them 7 months to Make a 9 by 7 Door.
-
December 2021 by Tim Patterson
We had a very good experience working with Consolidated Doors for our new replacement garage doors. Their pricing was great and their installer Andy was awesome to work with for this project. Andy even took the time to program all of our new and current remotes before he left. I highly recommend Consolidated Doors for your garage door needs!
-
September 2021 by Deb K.
I will I never use them again. The driver arrived and was here for 45 minutes. They charged us for 2 hours of labor at $90/hr. Tried to dispute it and it was a waste of time. I asked for proof and they could not provide it. My husband had an apt to go to in the 2nd hour they were supposedly here. Amazing he was on time for the apt as the technician of course had left well before his apt. If you use this company be sure to note the time they arrive and depart, but then again it won't matter cause they just like to screw people over !!
-
July 2021 by steve page
I highly recommend Consolidated Doors! There was another company who I had to the house to reconnect my opener belt. Before I know it, the garage door opener has to be replaced for over $800. I called my buddy and he sent me to Consolidated, boy am I glad he did! An employee named Greg came to the house. Since he left, I have called the owner to leave a message and am now writing a review. I was compelled to do this because I was so impressed by Greg's knowledge, professionalism and honesty. Literally, there was nothing wrong with my system! Greg adjusted it back to working order in no time flat. I will sing praises for Consolidated Doors and will recommend them to everyone moving forward. If you need garage door help, call Consolidated! You won't be disappointed.
-
May 2021 by Sara D.
We enemy with them because they saved us some money, but it ended up being a mistake in the end. They were inaccurate and ended up causing issues and delays.
