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April 2024 by Valerie Stone
I love cousin's my favorite is turkey on garlic herb bread. This and another place are the only two places I will buy subs from.
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April 2024 by Emily Henderson
I went to the actual location after ordering for the first time on Doordash. They have this sub in a bowl option that was so delicious. The seasonings, amount of items, especially when you pay for extra meat, makes this a filling meal. I will definitely be back.
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April 2024 by allyson smith
I ordered a 7 inch club with bacon, and the immature, rude, and ignorant imbeciles minding the store forgot to put the bacon that I paid extra for on my sandwich because they were too busy flirting with a male customer. I’m sure his order was right.No apology. It was like it was a bother for me to even bring it up, and for my food that I paid for to be made correctly.This was on Sunday, 4/7 around 7:30 pm.I am never patronizing this sorry location again, and expect better than rude, sloppy and illiterate restaurant workers.
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February 2024 by Gordon The-abortion
Pacey a fellow college was absolutely amazing, wonderful person made an awesome sub ❤️❤️
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February 2024 by Nariah Gathings
Slow as
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December 2023 by P S
This guy nailed it!The issue is they door dash drivers instead they’re own. Door dash drivers are the worst.NEVER AGAIN!!! Today was my second time ordering from their web site for delivery to my workplace. The driver delivered to somewhere in space and getting a refund is HORRIFIC! I called the store FIRST to get a refund. I was told that they have to call corporate and corporate has to call Door Dash. My next call was to the Door Dash number provided in the delivery status text to my phone. Because my order was made online with the store, I was transferred to another person and placed on hold for several minutes while the second person called the store. He never got through to the store; I was told he would proceed with the refund and that a customer service support person would contact me later. From start to finish, this was a terrible experience. The worst part was having to hunt for contact information and a live person to handle the issue. Ordering was easy; refunds are. OT
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December 2023 by Floyd Griffin III
I placed an online order for delivery. Everything started off fine, delivery was prompt. However, as soon as I saw the bag the problems began. The bag was not sealed as it should have been and my fries appeared to be tampered with. I called Doordash since this is who Cousins used for the delivery. They were just as foolish as the Cousins. But this review is for Cousins I will lite DoorDash up on their page. Ultimately, I was connected to the Cousins and first spoke to someone that had no clue as to why he was even at work. The manager got on the phone and negati3d what DoorDash told me. The sandwich itself was about the size of my wrist l, pitiful.I asked for a refund and the provided her personal number like it was a dateline. All this for a refund. This Cousins is horrible I highly Do Not recommend.
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December 2023 by Tim S.
Service was very slow and the sandwich wasn't the caliber that I receive at other Cousins Subs restaurants.
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December 2023 by Terry Harmon
I jus wanna say something about the woman I think is named Testa? who said my positive post about Cousins was fake,so,so sorry u had a bad experience or may-b u had a bad day & needed to take it out on someone or 0 patients or ur an all around ASS?& a liar cuz I've never waited any more then 7 may-b 10mins if there busy & that's understandable Cousins is one of the greatest Sub shops in Milwaukee, hey y'all try the Gyro I had my 2nd one yesterday YUM,YUM? Testa u stay outta Cousins since u don't like'um u leave a nasty stain on there floors
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December 2023 by Lavette Bell
I ordered a steak and cheese sub from this restaurant as I do occasionally and this time my order was entirely wrong, I called in and explained this to two employees working there today an hour ago and they did nothing to resolve the situation instead of what I ordered, I received bread with steak meat on it and cheddar cheese. That's not what a steak and cheese sub consisted of the sandwich has lettuce tomato onions mayo provolone cheese and the sub bread is Italian the two employees made it seem as if I did something wrong by addressing the issue with my order being made completely wrong by them after it was delivered to my home through Uber eats.I will not be spending my money here again.
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December 2023 by Dorothy Crowley
I ask for full sandwich with extra onion, got half with very little onion. Then ask for breast of turkey salad it was all spinach very little of any other green veggies and it was old not fresh. Disappointed want visit
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November 2023 by Connie M.
Service was pleasant inefficient and error filled. Never got my cheese curds ( thankfully not charged) or salad dressing. Food was good but not likely to return
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November 2023 by Gary H.
Online app will not take a same- day order. Okay, but then I stopped at the shop to find zero customers but got informed of a one hour wait despite three employees working.
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October 2023 by Pia
I order here often on my way back from evening classes, and I am always satisfied. I can tell that my French fries are made to order, and are always nice and crispy. I also enjoy chatting with the Black older lady and a younger woman with tattoos who run the register. They're very polite. I will be coming back for late night fries and cheese curds.
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October 2023 by ruthena yancey
Paid for chips I never received. Workers need to pay more attention to orders than they do pointless conversation.
