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January 2024 by John S.
Ewwwww. If you like a dirty room, rude staff, overwhelming smell of weed then this place is for you. I however would rather sleep in my car than to step foot in this place again.
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December 2023 by Veronica P.
Murder or mess? I wasn't sticking around to find out. We enter the property lot and immediately put off from the neighborhood. Walking in the front door the locks didn't appear to work or had been broken. The front desk attendant was friendly and reassuring of our safety (though they looked worse for wear with a bruised face). We get to the family suite and we could see right into the room through the gap in the double doors. They did not feel securely latched either. Upon entering we're hit with an awful smell. Looking around the beds were nicely made but surfaces were not scrubbed as there was still stuck on dirt. The bathroom fixtures were broken as well.To top it off, the side room with the third bed had a door with a lock that looked like it had been kicked in. The smell got worse in that room. The bed was completely stripped with no replacement in sight, leaving the giant reddish-brown stain at the head of the mattress. We ran to get a refund. Booked with Hotels.com and did not see any red flags through that app while booking.
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November 2023 by Serena Locke-Howard
Let me start with something positive. It was very close to the stadium and they had a van to drop you off within 2 mile and pickup. This hotel is terrible! Its filthy! I was there to 2 other couple. We all had roaches in our room! It had a stinky smell. Electrical outlets were exposed. The safe was so dirty, it didn't look like it was ever cleaned. The air conditioner units were dirty, the table, the bathroom had hair on the toilet and floor. the doors in the room were peeling the baseboard was filthy! I think people are living there. The housekeeping staff were rude. I must add the Manager Patrick was nice, but he only took half off for stay. If I had time I would have went to another hotel, but we didn't have enough time. Basically, they need new staff and deep cleaning of the entire hotel. Customer service must improve!! I forgot the hotel smelled of Weed, I thought the hotel was smoke free?? I'm just so disappointed and disgusted!! No i didn't expect a 5 star hotel but i did expect to stay in that type of environment. I just praying that i didn't bring any roaches back home. They need to shut down and call out an exterminator ASAP. I want a full refund!
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November 2023 by Matt Ornig
Got a room here based on location to Fiserv Forum for a midweek concert. Perfect walking distance to and from you can't beat it. The staff here were all super friendly and bright. My room was clean, well stocked with the typical stuff, and was exactly what I needed and paid for.Rooms: Clean room, staff delivered quickly on a minor issue involving a battery. Toilet seat came clean off the hinges upon opening it, got awkward.Nearby activities: Needed a room to walk to and from an arena involving heavy alcohol use and it was perfect. One would assume if there is an arena there is possibly other activities.Safety: Basic city neighborhoodWalkability: Basic city neighborhood to and from the arena area
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November 2023 by Jake
So because the shuttle service is “free” which you felt you needed to say that part means it’s okay to not come pick up 2 kids on time. If he was late that’s fine. But never show up? Then be at the hotel when we arrive is insanely disrespectful. I love getting
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September 2023 by Prospek23
A great staff that’s very accommodating. I stayed here for Labor Day weekend. Just a few blocks from downtown so I was able to attend all the events via walking or a quick Uber ride. The staff is always at the front desk ready to help. Yasmeen , helped me take care of 3rd party booking issue and accommodated me a great price for an additional night stay! Nothing but respect from the guy at room 120. Looking forward to booking again in the future whenever I’m back in MilwaukeeNearby activities: Walking distance to downtown. You catch bucks game or just grab drinks
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September 2023 by Ms. Myra G
OMG, I don’t even know where to begin. I literally wanted to cry when we arrived and drive away but we were already late to our concert we were going to that day. As soon as I pulled up to the hotel I realized we were in a shady area. The hotel looked old and run down from the outside. Homeless and drunks standing outside the hotel. Everything about this place and area made me feel unsafe, but we braved it out through since it was only one night. The staff didn’t make me feel much safer either. The pictures on their profile are photo shopped!! This place is old and run down both from the inside and outside, and it smells humid. STAY AWAY
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August 2023 by Steven Levinson
Exterior is absolutely nasty, not maintained. Checked in maybe 5pm, room on the 1st floor. There were probably 20+ or so bags of laundry piled in the hallway, in addition the housekeeping cart right there. I literally had to squeeze by, with luggage in hand. Went to breakfast, there were more housekeeping employees eating than tenants. They were loud and obnoxiously laughing. The bed has a metal sheet base, from floor to bed, it is impossible not to kick it every time you get near the bed. I stayed two nights, 1st morning at 9:30am housekeeping is knocking on my door. Why? Overall a thumbs down.Safety: Exiting the building, transients, a motorcycle park right at the door.Noteworthy details: The parking lot feels very unsafe to park your car.
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August 2023 by Kimberly Yablon
This place is the most disgusting place I ever stayed at. First room assigned to us, we walked to the door as they apparently were still “cleaning” the room to find a worker peeing in the toilet with the bathroom door wide open along with the hallway door so he was completely visible by all. The shuttle service took us to the concert but never came back for us. We were stranded and had to find a ride back. When I called to ask if they were coming back, the woman was incredibly rude. Not to mention this hotel is in a terrible area located across from the projects. I would never recommend anyone to stay at this location. I couldn’t even shower there because I was so disgusted so we just left to go home to shower and honestly I was afraid I was going to catch a disease.Noteworthy details: Disgusting!
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August 2023 by Michelle Barca
We booked a room at this location a few hours before arriving and we were pleasantly surprised given the price and expectations based on the comments. Andy at the front desk was so lovely and helpful. He made sure we were taken care of. Again given the price, a hot breakfast was greatly appreciated. Staff were very present, constantly stocking food and wiping tables. We used the shuttle service and liked their flexibility in where they could pick-up/drop-off. I would agree with other comments that there was a smokey smell in the building. Also if you want to use the shuttle make sure you arrange ahead of time in case it's already being used. Overall, if you have a reasonable expectation of a 3-star inn, you won't be disappointed.
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August 2023 by Cindy Barnick
The staff are 'over the top' accommodating. They offer a free shuttle, so we took advantage of this for the Ghost concert. The shuttle driver sought out 2 guests who were lost (after the concert), found them and walked them to the shuttle. This shows how much they care about their tenants. I would DEFINITELY stay at this location again if I ever visit Milwaukee in the future. You won't be disappointed.
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August 2023 by Rita Rios
This place was wonderful for the price. From the front desk to shuttle drivers to housekeeping. The staff was respectful and very helpful. Everyone was in a good mood day or night. The room was clean and bed comfy. I will recommend to friends and
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August 2023 by Shannon P
Despite all the bad reviews I felt the rooms were pretty decent for the price.. the staff was very friendly. There was a shuttle bus that drove us to our concert at Marcus amphitheatre!! Driver was amazing! Hot breakfast was limited, but did the job. Parking lot is very small, but can't complain because we were able to find a parking spot.. my only big complaint is the elevator had a strong wet dog smell, but despite that, I would stay again. Also not sure if the website will be updated, but there isn't a bar in the hotel anymore
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July 2023 by Jada Kucharski
We stayed there for an event recently, the free “breakfast” is literally just an assortment of granola bars and oatmeal packets so I personally feel it shouldn’t be advertised as a meal because it’s not. Also while I was in my room I’m pretty sure I saw a cockroach and had to pretend I didn’t for my partner’s sake. On the positive side the staff was very friendly.Walkability: There’s a few things within walking distance but not much.
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July 2023 by Anna Driscoll
Y'all we ended up here during summer fest 23. It's a little below the standard of hotel that we normally stay in and the Uber driver advised us not to walk around the neighborhood after dark. That said I was so pleased with the staff here. I specifically want to call out Miya for her excellent job at breakfast. The hotel was very busy and she was constantly running to keep the food filled and fresh. Yet she managed to keep everything very clean and smile and chat with everyone as she hustled about. That level of commitment is just not something you see in the service industry anymore. The rest of the staff were very accommodating as well working to get us shuttle rides (shout out to Mielo!) And quickly and cheerfully responding to our requests for pillows and towels. I've stayed at much nicer hotels where the staff was half as good. Add to that that it was the last day of summer fest and I'm sure they've all been working their butts off now for weeks. Just top notch.
