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October 2023 by Sofia Lewis
Amazing customer service and very thorough too! I had an appointment at noon and as soon as I walked in the door they were ready for me. I got waxed by Samantha and she was amazing! She made sure to get every little hair and we had great conversation. I will definitely be coming back here regularly.Service: Body waxing
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October 2023 by Jenni Who
Had a great facial with Maxine.Prior to that, an expert full-face threading with Megan.East Town Spa & Salon is a diamond-in-the-rough, so to speak.The location is very handy, and street parking is abundant.It’s no surprise that other (much higher-priced) salons send overflow business their way.They take as much care as possible.Would recommend for travelers and budget-conscious locals.One could go on ahead and pay more for the same services; without any character or ambience.
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October 2023 by Vanja Jankovic
Absolutely disgusting!!!! Went to get my “blowout” and it was horrendous. I’ve never had my hair look worse in my whole life. My dirty hair coming was better. The hairstylist ended up blaming me for “touching it.” I had to tell the hairstylist multiple times to have the blow dryer hotter. I would not go back to this place if I received it for free. The service was horrible as well. Their way of helping is having someone “go over it”. The place is run down and horrible. Please view my “blowout” right when I got into the car…..
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October 2023 by Aubrey Danek
Megan was fantastic. Friendly, knowledge, and made the whole experience less painful. The newly opened second floor is just lovely as well. Highly recommended seeing her for your waxing needs. I'm already booked for my next appt.Service: Body waxing
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September 2023 by Kaela Craven
I was visiting in town for a wedding and wanted to get my nails done. This was the only salon with openings in the area. The prices were lower than typical, but the quality of service did reflect that.
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August 2023 by Breonna Stone
I was serviced by Mariah and she was extremely knowledgeable. I felt comfortable and she gave me a ton of information about my skin. She recommended me products and oils to try, as well, for my skin type.
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August 2023 by Alexis S
I loved the services on my lash extensions! I had them done already a day prior elsewhere and when some fell out they were not only able to get me in right away but they actually made my lashes better than before!Service: Eyelash extensions
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August 2023 by Bethany Bohmann
Horrible!! Experience with the spa first was me scheduling an appointment and the day of, they called and cancelled on me... If I would have cancelled, I would have been charged, but they cancel with nothing to me... Gave one star because Mariah who did my wax was great, everything else about the time there was terrible. I had the Shirodhara service done, the person who did that did not seem like she knew what she was doing... couldn't communicate and, she took about 15-20 minutes of my service time to set up the oil and then the oil was too hot so she took more time trying to cool the oil down! In addition to that, when finished, she says get dressed, but doesn't give you anything to get oil out and I walked to the register with oil dripping all down my head and face and onto my shirt that is now ruined... Lastly, I went with gift certificates I received from work for winning an award. No where on the certificate or on the website, nor on the confirmation of appointment does it say anything about only being able to use $50 at a time! I get there and hand the certificates to the receptionist who at that time says no, they can only accept $50 at a time. I selected the certificate as my prize because I wanted to be able to do something for myself finally that I didn't have to spend the money on. Good thing I had a charge card to put it on. Now I have to go back two more times to use my certificates at a place that did not provide me with good service. I don't want to go back.Services: Skin treatments
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July 2023 by Stacy Rodriguez
I have been going here for a while now.everyone is always super friendly. This last time I went I had Cammy. She sat me down and talked with me before anything about what I wanted. Was surprised by the massage chair while my hair was being washed. The whole time she made sure I was comfortable. Thank you again if your looking for a place this is definitely it. Would recommend, love love love this place
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July 2023 by Will Hanney
Cammie gave me a great haircut despite us having to go shorter than anticipated to remove fashion colors that hadn't grown out as much as I'd hoped. They did a great job with the consult and gave me a clear understanding of what we'd be doing, along with good updates along the way when we had to change things slightly.
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June 2023 by Jujubee
I had a Brazilian done with Maxine. She was very professional and had a fun relaxing vibe. You could tell waxing is an important job to her, and she did it to perfection! She also made sure she cleaned up any existing wax, and made sure you knew the aftercare instructions. Thank you for your help, Maxine! I will see you again in 4-6 weeks.Service: Body waxing
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June 2023 by Ryan Wehr
I recently went in to this salon to try the candle wax ear treatment, after experiencing some pressure build up in my left ear. The specialist really knew what she was doing and this remedy worked like a charm. if you have never done this before and have thought bout giving it a shot, I highly recommend giving this salon a try. I felt better the second I left. Thank you, and I will be looking in to other services that are offered at your business.
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June 2023 by Exina Perez
Booked an appointment 5 days before. I did not request a specific aesthetician, I was placed with Megan. I was excited all week for my facial, upon booking there is a disclaimer that if I (Client) cancel my appointment within 72 hours of appointment time I (Client) am still charged for the missed appointment on the credit card I used to secure my time slot. The day before I received a phone call confirming for the next day.The next day I wake up to a not so professional text message that my aesthetician Megan called in sick and that my appointment was cancelled and that I could rebook at anytime.It’s ironic that I have to secure my time slot with a deposit and would have been charged a cancellation fee yet you can cancel my appointment without trying to reschedule another aesthetician in place for Megan. If Salons and Spas are holding clients to cancellation fees then in the same regards Salons should do do their best to cover their aesthetician appointments because things do come up … or at least offer the client the same fee in credit you would have charged me. I scheduled my day around that time too … and my time is just as expensive to me.Will not be rescheduling.Service: Skin treatments
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May 2023 by Linda McNamara
I love East Town Spa!! Aaron gave me the best cut I’ve ever had. Meagan and Pres did my eyelash extensions and I just loved how relaxing and wonderful that little indulgence is to lift my spirits and self esteem. They helped me feel beautiful again. And I can’t say enough good things about the reception staff. Audrey is professional and really cared about making sure I got my appointments when I needed them. The Spa is a beautiful and relaxing place full of genuine professionals.Services: Eyelash extensions
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May 2023 by SCB
The Spa, located in a historic home, is clean, orderly, very well maintained and convenient to downtown and surrounding areas. Easy to find and ample street parking. The staff is professional, well-trained, and very friendly and customer-focused. Owner Nikki S. Has takencare of my haircut/ style needs for over 15 years and she’s knowledgeable and super talented.Service: Haircut
