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January 2024 by Christina Childs
I needed the rental longer than I thought, and every time I had to modify my rental it was never a problem. I very easily modified the rental on the website, and that made it very accommodating.
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January 2024 by Gabby Williams
this location is horrible. I’ve had an issue since day 1. Location gave me a dented/banged/scratched vehicle. insurance was paying for rental they upgraded me the following day. Enterprise stated they didn’t have any upgraded cars available and don’t know when it will be one. Tried to switch it at a different location they refused to switch it due to damages that were previously done. Went back to the downtown location I was able to switch my car out but still not what insurance paid for. The team never seems to answer the phone. When they do answer they are very rude and slick with there tone overall experience was horrible. Should’ve went to hertz. Don’t recommend coming here.
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January 2024 by Laketha Donley
I have been waiting on Enterprise’s management team to call me back for almost 3 weeks now. There has to be a better / normal way to speak with companies management.
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January 2024 by Valerie Brunet
Super nice and super helpful!
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January 2024 by Tarninder Singh
I have very good experience with enterprise. Every time I got very good services from them except last one time.
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December 2023 by Jordan Frentz
Alex jentsch and his crew were very responsive and helpful with all my questions and made the experience very quick and easy.
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December 2023 by Michael Krieger
Terrible service on a Saturday - waited 30 minutes to get a rental that I booked a week before. Understaffed, dirty. Never again.
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November 2023 by Patrick Kells
Great customer service! Staff was genuinely friendly and helpful. Wish I could give 6 stars.
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September 2023 by Sydni Foley
This Enterprise location completely saved my day when I was needing a rental car in a pinch. Originally tried to get a car with Hertz and it was absolutely awful. Upon booking with Enterprise at 2pm on a Tuesday, I was able to pick up my rental at 4pm that same day. I didn't have any preference on what car I got, it was just great to have one available so quickly. The cars are very well maintained and the staff are lovely to work with.Note: They will take out a $300 deposit additionally to the cost to rent the car, but they return it very quickly upon completing your rental.Finally, they recommended me to their Car Sales (had no idea that Enterprise sold cars) and that experience was also fabulous. Would highly recommend checking our their location in Waukesha if you're looking for low-mileage, quality used cars.
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September 2023 by Annette Washington
Nick was very nice and accommodating. The team was very busy yet they maintained their professionalism- Thank you Nick for the upgrade!
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September 2023 by Mone Dots
Customer friendly! Quick rental process with reservations. Not to mention, affordable rentals but incidental deposit is high. Thankfully, they upgraded our rental since the type of vehicle I reserved was not available.
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August 2023 by Chrissy L.
Such a great location! But limited sometimes. Their optional survey at the end of your rental doesn't do enough justice that a Google review is needed. Eric, Ryan and April are always the ones I've encountered the most and are the the best at their job. Please don't work to hard! They have the best cars on the lot and always a variety of models out there. Great costumer service, awesome communication. 10/10
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August 2023 by Margaret L.
WOW! We were completely screwed over at the last minute by a competitor, but Al and his team at Enterprise Downtown Milwaukee completely saved the day! They worked tirelessly to track down what we needed in less than 48 hours and they pulled it off. Customer service was top notch from beginning to end of our rental. Mike was extremely flexible and accommodating. I cannot recommend Enterprise and that specific location enough! We will definitely be exclusively renting through them from now on.
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August 2023 by Dwight Wenta
Great rental car company! They were friendly and helpful from the time that I walked in the door. I even received a follow up call to assure that my experience exceeded expectations.
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July 2023 by Amritpal Singh
All staff is good but that guy name AL is very disrespect full he don't have to work front desk because he don't know how to talk to costumer bad attitude
