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March 2024 by Rochelle Reed
I WOULD NOT RECOMMEND! I REPEAT DO NOT RECOMMEND! THEY WILL RANDOMLY RAISE YOUR RENT FEE! MINES WAS INCREASED BY 67 DOLLARS! ABSOLUTELY NO REASON AT ALL!
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March 2024 by Daniella Goldfarb
The absolute worst company. Nowhere on the website, nor did any of the employees say anything about a 4 month only promotional rate. A complete and total scam, there is no control over the pricing because they only offer month to month rates and can change the price at any time to almost double.
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March 2024 by Steve Brown
Nicole was great.I't was a pleasure working with her very personable and professional attitude.
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January 2024 by christine Ungewitter
This is a terrible place to store you valuable. The gate never works and where trying to move out no one is available to help you.
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December 2023 by Wesley Scaggs
They sold my family ? belongings with out warning, Nicole was judge jury. I signed up online went to location, they gave me a different storage unit, which I automatically paid every month, my payment went to an empty unitThey sold my stuff for nonpayment. And I can't even get a refund for the empty unit. Nicole says this is all my fault, too bad.... BE WARE, will be getting an attorney
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December 2023 by Sarah Heck
The facility is fine, but my rent has increased 150% in under 3 years.
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November 2023 by Honey B
Fran was really helpful and cool. Great customer service.
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October 2023 by Kenneth Todd
My father had been a customer at Life storage for a few years. After his passing, the service of (Nicole) has helped me keep his stored things together. Great service and compassionate. I would recommend this company to others.
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October 2023 by Tamiko Jackson
I wanted to say I’m very please with Nicole at this location. She’s always patient with me whenever me or my daughter calls to pay our storage fee. I move out of state and of course I can pay it here or pay it online but I always chose to talk to her because she always knows who the client is and is prepared to deal with the client and their related needs. She always deals with you with a kind warm hometown feel. This seems to be missing with so many businesses today. I wrote this review just to thank Nicole for all the times that she has simply been always patient and kind. This is every time I’ve spoken with her. Corporate definitely needs her. She really knows how to work with people and we all know there’s a shortage of this today. Everyone is so in a rush and short tempered and can careless of this kindness and patience with people related needs. I just wanted to say thank you Nicole for always being so patient and kind with me and my daughter every time we’ve called. Thank you Nicole you are truly appreciated. Your patience and kindness definitely goes a long way. 7440 North 76th Good Hope Rd. Milwaukee WI.
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October 2023 by Hot Boy
Ms Nicole always takes her job seriously aggressively in the greatest way a person with the sweetest heart always make Lewis Development proud !
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September 2023 by Ariez J
If I could rate this place a zero i would. I arrived to complete the process in person, obtain my keys, lock amd code and let me say the young lady was impatient and locked xustomer service skills. She acted as if I interrupted her day by showing up. I received a temporary code and I left. I returned later that day expecting to find a clean unit qith lock and key but instead, the lock was busted, items were inside and mice dropping inside the unit, not to mentioned how filthy the stairsbwere leaving up to the unit. I called to express my concerns only to be told to call back in 10 minutes. Well, I did and each call was Forwarded to the answering machine. I reached out to another location nearby qh handles my concerns in an professional way. She refunded my deposit and fees and I moved out immediately . As I was moving out I asked the young lady why was my calls being forwarded each time I called and she said because people kept coming in and out. This location is poorly lit not to mention cars being parked in the back rear where you exit for long period of time. The two ladies are very lazy so avoid this location at all costs.
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August 2023 by SharishaSharae Quin
Nichole is so patient and kind. Good energy and very pleasant to work with. I will make this my go to storage facility Thanks Nichole!
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June 2023 by Ashley Jaé
My husband Jeremy and I had a very pleasant experience with Nicole. He bought a storage unit at an auction and she made the process super easy and smooth. She was very attentive, knowledgeable, kind and funny. I believe this location is thriving because of her. She’s amazing.
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May 2023 by Adore Her
Nicole is the best ever, this the best clean place for storage I’ll recommend this place to everyone!!!
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April 2023 by Chris Barfoot
Nicole and Sasha have been amazing thanks again
