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February 2024 by Darin Bowie
They were good and professional
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January 2024 by James Dorr
Wait time was more than twice what I was told. No effort was made to let me know things were going slower or longer than expected. I only got information by bugging the staff. I waited 30 minutes once the van was off the hoist because they said they were waiting for paper work.I'd say it wasn't real bad service but a little more effort to communicate would have been greatly appreciated.
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January 2024 by Patrick O'Neil
I visited the store in the middle of a snowstorm. My car became stuck both when I arrived and when I was leaving. Ethan and his associates helped to get me unstuck both times. The acted totally above the call of duty. Great job!
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January 2024 by Vangchoua Lor
Was scheduled for 10 am, went outside at 12 pm to check if the car was ready. Nope never touched the car so I just got my keys and left
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December 2023 by Barbarae Edu Darlington (Barbrae)
Got a flat tire. We took it in to see if it could be repaired. Unfortunately, we had to buy a new tire. Pleasant staff!
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December 2023 by Deon Brown
5 hrs to change 1 tire. Very unprofessional
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September 2023 by my1234
Had a appointment for 1 tire change. Took them 3 hrs just to change 1 tire. Ridiculous!
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August 2023 by Josh C
Got a wheel alignment only to be told that only the toe is alignable on my vehicle. Real certified mechanics know that everything is adjustable lets see camber you loosen bolts and either push in or pull out on the rotor to adjust caster loosen control arm and either push in and pull out depending on what part of control arm needs adjusting continuously reseting bthe machine for correct alignment results people pay all that money for an alignment but the shops doesn't want to go that extra mile and do the work that's supposed to be done on an actual alignment and rear toe you adjust the lateral arms which will also adjust the camber slightly not only that lost of my before numbers are the same nothing Aligned paid for a life time alignment funny part is I know I need control a bushing for rear and balljoint busing for rear and nothing was even recommended but had the nerve to recommend me hood latch because a mechanic couldn't even get it open
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August 2023 by J C
Got a wheel alignment only to be told that only the toe is alignable on my vehicle. Real certified mechanics know that everything is adjustable lets see camber you loosen bolts and either push in or pull out on the rotor to adjust caster loosen control arm and either push in and pull out depending on what part of control arm needs adjusting continuously reseting bthe machine for correct alignment results people pay all that money for an alignment but the shops doesn't want to go that extra mile and do the work that's supposed to be done on an actual alignment and rear toe you adjust the lateral arms which will also adjust the camber slightly not only that lost of my before numbers are the same nothing Aligned paid for a life time alignment funny part is I know I need control a bushing for rear and balljoint busing for rear and nothing was even recommended but had the nerve to recommend me hood latch because a mechanic couldn't even get it open
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August 2023 by Bonnie Jeglum
Be prepared to wait without any updates. My 2 hour new tire appointment has taken over 4Hours.
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July 2023 by Thojhir Channel
I have appointments at 9am and only do tire rotation and have to wait for 3 hour and they told me that there is only mechanic but still keep make appointments for other even they can not get it don't if you have other car and leave the car you can come but if you have only one car and want to wait for them by your appointments it is bad day.
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May 2023 by Mother Of 4
Went to get a wheel alignment done I was told they can’t do it because of sum parts loose that was fixed 2years ago which is strange because I’ve been driving from Sussex to Milwaukee on a daily so long story short the so call part they said was so call loose fell off as if they unscrewed it I didn’t receive no receipts I didn’t even get a offer to have it fix there as if it’s nothing they can do just sent me on my wayService: Wheel alignment
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March 2023 by Alexandra L.
Worked with Ethan at the front he did great at setting expectations right away and walking me through the process of what they are doing. They are short staffed but did a great job of communicating.
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March 2023 by Roy Niedfeldt
Your cars their being worked on and you call 3 times and get no one they don't properly staff their phones. So you were told it's be done and the time has past and no one picks up the phone.
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February 2023 by JustCallMeMeta
Call to make appointments. It loses a star for their online process. However, this locations service was outstanding and fast.
