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December 2023 by Daniella Lindsey
The two sales associates were no help at all. I kindly asked them if they had my size in a specific sweater. One girl was on a personal call completely ignoring me and the other girl was very rude and acted bothered by me needing help.
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October 2023 by Kenzie Geyer
The customer service here is great! Elizabeth was working while I was there shopping. An elderly woman came in looking to have an old necklace replaced or fixed because it was broken. She insisted she bought it at Francesca’s. Elizabeth kindly explained to her that the necklace definitely wasn’t from their store but she would be more than happy to fix it. She then fixed the elderly woman’s necklace and you could tell it completely made her day. She was so grateful. Elizabeth was clearly very busy during all of this. I was in there shopping for about 45 minutes. She was running around the whole time trying to put out new clothes having to rearrange things to make room. Despite being stressed out, she still kept a smile on her face and helped the elderly woman. We need more people in this world like Elizabeth ❤️
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February 2023 by Avery Eskildsen
Everyone is extremely nice and it’s a great place to shop!
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May 2022 by sunny Lee
Always fun shopping at Francesca's.
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May 2022 by Elisabeth L
Love the ladies here! So warm and helpful! I love the outfits they put together, and they help break down the sales to get the best deals!
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July 2021 by Amarpreet Sran
Not very impressed with the customer service.I walked into the store and started looking around there a parson at the cash counter,she looked at me and didn’t even acknowledged my presence.No hello or didn’t ask me if I needed any help.This store is located at a location where there are so many tourists go.I hope the management pays attention to improve the customer service.
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June 2021 by Joy Chase
Awesome employees
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February 2020 by Cindy O'Rourke
Very rude attendant. I am a good, loyal customer, however, I took items back within the 21 day return policy with tags in tact, etc... and was treated extremely unprofessionally. This is the 2nd experience at this location with this very rude clerk. I will not be back.
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September 2019 by Jessica DiMaggio
Got a nice hair mask and greeting card overpriced clothes nothing for plus sizes
