Home Care Medical/AeroCare is a business that provides medical equipment, supplies, and support with a focus on customer care and education. Customers appreciate the thorough explanations on how to set up and use devices like sleep machines and oxygen equipment, which helps them feel comfortable and confident. The staff is often described as friendly, professional, and knowledgeable, taking the time to assist even those who are not regular patients. They are willing to help with a variety of needs, from adjusting walkers to fitting patients for camisoles after surgery. Delivery technicians are praised for their kindness and helpfulness, showing patience and explaining how to operate new equipment. In emergency cases, the team responds quickly, providing new devices and ensuring customers are taken care of promptly. Several reviews highlight staff members who go above and beyond, demonstrating empathy and kindness, which greatly improves the customer experience. Overall, Home Care Medical/AeroCare is recognized for excellent service, clear instructions, and caring staff, making the process of obtaining and learning to use medical equipment smooth and reassuring for customers.
Once I actually got to the right clinic to have my CPAP assessed, service was great. Rachel and Kristen were wonderful. It was just too bad that the communication within your organization was not what it should have been and created a lot of anxiety and anger for me.
February 2026
Jocelyn was very knowledgeable and made the training easy to understand and pick up.
February 2026
My therapist was very kind, patient and thorough! Very professional!
