H&R Block offers professional tax services with knowledgeable staff who can handle various tax needs and help maximize refunds. Customers can set up appointments at local offices or choose the Digital Drop-Off service to work from home by uploading documents online. The staff prioritizes safety by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Many clients appreciate the friendly and helpful attitude of the tax professionals, describing them as kind, trustworthy, and thorough. One representative is praised for giving wise advice and being patient and attentive to concerns. Customers often feel comfortable returning each year, citing positive, professional experiences. Though wait times can occur, once attended, the process is described as easy and smooth. Overall, H&R Block provides a professional, safe, and friendly environment, with staff dedicated to helping clients with their tax needs efficiently.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee