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March 2024 by G T.
Incredible staff and service. I've started marathon training and needed a running vest for water and gels on my long runs- had no idea where to start and the staff did an amazing job walking me through all the options and features, even for brands they don't carry. Super welcoming and awesome for advanced or beginner athletes.
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January 2024 by Elizabeth Trujano
Ben helped me find the perfect pair of running shoes for my needs. Great customer service. Very friendly and knowledgeable!
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January 2024 by Kari Strasser
Andrew was great to work with. He helped my husband, son and daughter find the perfect shoes for their needs.
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December 2023 by Emily Clifford
Great store! They really know what they’re doing. I was suffering from posterior tibial tendonitis and they analysed my gait and recommended quite a few options to help the issue. They were so patient as I tried them all on and chose the best pair for me. Now after running in them for a couple of weeks I have so much less pain! Highly recommend this place to any runner. They also have a fun assortment of accessories and fuel.
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October 2023 by Brock Rosendale
The young lady that helped me find new shoes here went above and beyond on all accords to help me into some new shoes. She certainly knew what she was doing in her role and cared about my needs to the fullest. I was extremely satisfied when the first thing she checked was my gait - this told me everything about her expertise, and that is extremely appreciated!
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October 2023 by ELVIRA ROCKWELL
I run like a duck, and I'm just as fluffy as one, so running is something I always ran away from. Lol. Everyone kept telling me to come here to change that, and I did. The sales staff and the process were awesome. I know what I like, and I learned I don't, in fact, have flat feet or messed up arches. I also found some great running shoes that I didn't want to chuck out a window. They also have great clothing options, runner cookbooks, and information about running groups in the area. The only downside is size. Their tiny, thus, shoe options are limited. But they have other stores and online. So stop wondering and find out and stomp some pavement.
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August 2023 by Dennis
The absolute best customer service. They always find the perfect shoe for my feet.
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July 2023 by Taylor Tiwari
Great selection of shoes, and a really cool setup. I love that they have an app as well.
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July 2023 by Kyle H.
Top notch service and selection! Working in the Third Ward, I was happy that Performance has a store there, so I could re-up my Brooks Ghost, in anticipation of the Storm the Bastille 5k. They had two colors of the Ghost in my size and offered to check their Shorewood location if need be. I love that people working at all their locations are runners, themselves, and know a lot about their products!
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February 2023 by Erik R.
If you need recommendations or advice for what kind of shoe you need this is the place both associates were friendly and very helpful with what shoe I should get, I had a hard time at work standing 8-10 hours a day and was recommended Hoka from my boss, me not knowing all of the different kinds of Hoka shoes the associate explained all the ones that could help my foot and she found a shoe better then what my boss recommended. The associate went the extra mile I wish I grabbed her name but she was a younger with red hair. Thanks again
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February 2023 by Jennifer Robinson
Outstanding customer service! I called the store looking for a specific running shoe for a half marathon that I am preparing for and spoke to Kyle, he was so knowledgeable and professional over the phone that I dropped my plans for the morning and went directly to the store after speaking with him-even though the shoe I wanted wasn’t available at the store. He was just as knowledgeable and professional in person than he was over the phone. Good customer service is hard to come by these days so I appreciate his patience and willingness to help me find the best option available to meet my needs. I found the perfect running shoe and it wasn’t the brand I was looking for, it was BETTER!
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February 2023 by Adam K
Really poor customer service. They shipped my shoes to my old billing address, not my shipping address, which was in a different state over 6 hours away. They expected me to have the current residents ship the shoes back. Never received a refund or a new pair of shoes, they stopped responding to me. Thought I would be nice and buy local, not anymore!
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February 2023 by Rebecca Schultz
Last night, we had a fabulous experience shopping at Performance Outfitters in the Third Ward. Kyle was very kind and professional. His knowledge helped my husband select a new pair of running shoes.
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December 2022 by Saint Perry
Kyle was very intuitive about my joint integrity. I'm telling you like I told him , you can't get this treatment or "sensitive" knowledge at a stupid footlocker. At least not in America. I really said nothing to him about being a life long runner that fell off. He only knew I wanted to get back in shape. Little did he know, my mind was made up leaving work today that I was hellbent on returning to what I know. How to run... thanks To The Most High Yah using this man to show me different shoes. Putting me on a treadmill to measure my gait and how my heels plant into the ground. Shalom everyone!!! Run Run Run!!! Till U can't no more..
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December 2022 by Rebecca S
Amazing service and special orders are so easy. My husband was able to try on his shoes before purchasing On Clouds
