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March 2024 by Aja Allen
This location disgusts me. I come in often and I read my books online watch educational videos on my phone and eat there me and my 3 year old son for weeks now. Sometimes I order sometimes I don't but had no issues prior to today. Today, the place where I live is doing maintenance and they asked us to be out from 12:30 to 3:30 so I sat there longer that I usually do for at least 2 and a half hours and honestly on a regular I sit there for at least over an hour if not 2 hrs..Long story short, came in ordered my meal w my son ate for a bit ordered more food ate some more and started reading online and an employee which he told me he's the general manager at this is store told me "not kicking you out or anything BUT after today you can't just sit here anymore you've been here for three hours." I said I hadn't but I have been here for a while am I bothering anyone is this store policy cause if so I haven't seen it read any sign or anything online for this location about it he said no but you can't just sit here and "post up here anymore" I said "post up"? And he literally looked at me as if I were stupid even though I repeated the stupidity that came out of his own mouth! Then I asked him how long can I sit here he said about 15 minutes maximum... Unbelievable and DISGUSTING that I literally am being singled out and don't know why.... I sit and write read eat etc in this location ON PURPOSE because the first visits I've had at this location which is in Marquette I've observed and I have seen and still see multiple people including college students and lawyers and people in suits that work for major companies come in grab a bite and do work on their laptop or read or write and I've never seen anyone specifically the "general manager" get told the things I did today basically asking me to leave. I proceeded to ask the young man for the Store manager hours and if I could contact with him in anyway allowed and he wouldn't tell me his name after asking him 3 times repeatedly. he finally did and then gave me his email and said "He's just going to tell you the same thing I just said but in a much worse way". I said I didn't ask you that it's unsolicited I don't need you to tell me anything other than what I asked you for. HORRIBLE CUSTOMER SERVICE HORRIBLE STORE MANAGER UNPROFESSIONAL DISCRIMINATIVE AND I will be filing complaints until I am truly heard and a lawsuit for discrimination UNACCEPTABLE and I cannot wait to take this to court because it starts with ONE VOICE and ONE powerful human being like myself to stand up for myself and others so NO ONE ELSE has to go through this same disgusting treatment and behavior I have experienced at this location.
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January 2024 by The Borg Cooking Show
The Italian Night club, no mayo, no oil, no vinegar, unwich 8.6/10Potatoe Salad 7.6/10 a bit heavy on the
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September 2023 by Philip Melk
Fun funky music and pleasant quick service.
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September 2023 by Diane Parrish
Very fast service accurate.
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September 2023 by Chris Vongher
This place use to be my bread and butter. My life. Vito no tomatoes. I walk in today and they tell me 20 mins. So much for freaky fast. I come back in 20 mins they tell me the same thing. Count your
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September 2023 by otis
You have to tell them to put extrasLike catsup or mustard or onionsThey only put mayonnaise on it
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August 2023 by JC Chang Shik
Not freaking fast anymore!
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August 2023 by Sam G.
If you want your food out in time simply order in person. People working the pick up order side of the counter must have been playing try to be slow challenge. In the end though nice people that work here and a tasty sandwich every time
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June 2023 by The Punisher
Great unique subs and delicious chips. Cookies are yummy. Great customer service. Small but cozy. Street parking available.
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June 2023 by Claudia V
Unfortunately once again I was unable to eat lunch as this location’s delivery service took 1.5 hours and I am only located 2 blocks away. Also tried multiple times to call and cancel the order but was hung up on. Made for a stressful lunch break and wasted money!
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May 2023 by kassandra cook
I worked at Jimmy johns for two years and I’ve never seen the workers be slower than in this store. My boyfriend and I stopped in on our lunch break thinking they would be “freaky fast” but instead they made 10 sandwiches, taking their sweet time before they started our two. The sandwiches were still good, but man prioritize in shop and not delivery when it’s a single order
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May 2023 by STEPHANIE FROHWIRTH
The customer service was awesome I've been to several Jimmy John restaurants. This is the first Jimmy John's where I have seen all of the workers work as a team. No one was standing around talking and doing nothing .I know firsthand how difficult it is to have a good workers. A crew like this is once-in-a-lifetime. The dining area was clean, the workstations for cleaning as they were preparing the food and the bathrooms was clean. This Crew definitely deserves recognition.
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April 2023 by Justin
Over an hr to deliver and I'm 3 blocks away. Very rude on the phone. Wouldn't recommend!!!
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March 2023 by Aletha Spears
Loved that's places Nice employees too 16th Wells . Subway.
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February 2023 by Nathaniel Smith
Not much to read but still a good place with good food.
