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January 2024 by Amar Watts
I was in need of an assembly lock for my LG front load washing machine.. They had the part and was willing to assist step by step over the phone... At a reasonable discounted price to... If I am in need again I will be coming back to them... Customer service was excellent...
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November 2023 by Jeremy Belot
I'm extremely thankful for the service and expertise provided by Laab. They had the part I needed, described how to install it and stayed late to sell it to me. Amazing customer service that saved me money!
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October 2023 by Jayme Birken
Very helpful and knowledgeable. They will take their time to get it right even if it's a $10 part.
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October 2023 by Laabs Parts
Best family owned appliance shop in Wisconsin or at least the city!! Helpful, honest, kind, and relatable! Were just regular people looking out for your family because that's what we're all about!Welcome to The Home of the Do It Yourselves!LAABS APPLIANCE PARTS
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October 2023 by Laabs, Appliance Parts
Best family owned appliance shop in Wisconsin or at least the city!! Helpful, honest, kind, and relatable! Were just regular people looking out for your family because that's what we're all about!Welcome to The Home of the Do It Yourselves!LAABS APPLIANCE PARTS
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September 2023 by James Newsom (201 Newsom)
These guys are the best. They were honest and patient. They helped me solve my dryer issue fast.
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August 2023 by Kristy Keller
Jake is great! Called on a Sunday night to schedule for a dryer repair (expecting no one to answer). He did..and my dryer is back in back in service...the day before a holiday;)
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May 2023 by Kristy O'Connor
Called a few minutes before they closed today. The man that answered looked for the part I needed and was very nice and helpful. He even explained how to put it on for me. This is the 2nd time I've been to this establishment for parts and the service is always top notch!
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May 2023 by c klein
Absolutely reliable; knowledgeable; an expert at what he does (the owner, Jake). We won't use any other appliance parts & service store. From my description, the owner figured out immediately that we had a potentially dangerous situation with our gas stove. Same day service. Wow.
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December 2022 by Emily Guy Birken
The door switch on our Whirlpool dryer went out over Thanksgiving weekend. When I called Jake at Laabs, he was able to find the part even though we only had the model number and not the part number and assure me they had it in stock. I picked it up within 15 minutes, and Jake took the time to explain to me how to replace it and also suggested ways to find YouTube videos that would walk us through the process.I was super pleased with Laabs' customer service and friendliness and I will be happy to go back to them the next time we need appliance parts or service. Support local!
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November 2022 by Craig Both
They had my start relay for my fridge. Great customer service and communication. I was able to fix my refridgerator for a very reasonable price. Thanks Guys!! Will definitely recommend!
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October 2022 by John Nickel
Most helpful and the best place to find appliance parts in SE WI.
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June 2022 by Jason Bell
Jake was very helpful and had the part I needed in stock. The price was more than I found it online. But he swapped out the plugs and gave me some safety advice I wouldn't have had without his help. Well worth the extra cash to deal with a great person, and support a local business. I will definitely use Laabs again.
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June 2022 by Sammy Brown
Needed an ignitor for my oven. Jake set me up. Gave me good advice. The price was less than the major internet sellers. I was pleased and I will be coming back in the future.
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May 2022 by Kathy F
ZERO stars!!!!! Didn't come prepared with the right tools for the job and did more harm than good. Still charged the $80 service fee.