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March 2024 by Charles Clubb
Get people in office helped us get moved in same day thanks
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March 2024 by Ck Obi
Very clean, secure and safe. The facility manager Pat & his associate Missy is wonderful, very professional, knowledgeable and organized every single day, goes above and beyond to answer any questions and problem solving. Definitely recommend this location, no complaints whatsoever on my end.
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March 2024 by Shaina Freeman
Missy and Patrik were very helpful.
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March 2024 by Nicholas Mike
Understandable professional
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February 2024 by Andre Avant
Great experience and good service
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February 2024 by James Jones
Thanks for the showing. The experience was easy and pleasant. Plus having people actual working, on site is easy to show, and give feedback.
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February 2024 by Nathan Kellstadt
I'd like to amend my review and echo some other comments. My original experience was with Life Storage before they changed to Extra Space. My rent is jumping up this month. They're charging me $191 for a unit that I can get for $76 if I get it online. Know, even if you think you're getting a good deal, it's just going to go up. You'll only be paying that reduced rate for a short period of time before they raise it on you. Also, when trying to get information on my situation, the person who I spoke with on the phone seemed impatient with me for simply trying to figure out what was going on with my rent. Look elsewhere.
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January 2024 by Tammy Johnson
I am paying more than new tenants
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December 2023 by Karin Schwartz
When Life Storage was taken over by Extra Space Storage in the Green Bay Road place in Milwaukee last summer (2023), the 10’x10’ unit price went up from $100/month to $131/month. Then I received 30 days notice that it was going up to $180/month. I read the small print in the contract that they could change the cost anytime with 30 days notice. Last summer (June or July) someone crashed through the entrance gate and also the garage door (which required an entry code) compromising security. I had moved out of town and when I came back in October, the garage door had not been fixed. The place is not kept clean and the restrooms for tenants are out of order. I came back in December and the garage door still was not fixed and the exit door remained open so that we could drive in and access the unit. Security thus is still compromised and the cost went up 89% and the place still is not kept clean. I would not recommend this place and will get my belongings out as soon as I can afford to move them out town.I just checked my bill and it has gone up another $10 dollars to $190/month. Steer clear of this place!
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December 2023 by Tony Valentine
I went to Extra space storage to look for a 10 buy 20 size unit and talked to the workers very nice people. And about 30 mins later i had what i was looking . Mr TONY
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December 2023 by Diann Jones-Adams
Joella Holloway received excellent customer service. The young man was very helpful and professional.
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December 2023 by KINGTONY _
Honestly I love the place haven’t had a problem out of them. Plus they’ve been upgraded the place and it looks good. Would recommend
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December 2023 by Shirley Freeman
The young lady who helped me was nice and very professional sorry I don't remember her name or the or the young man. But I just wanted to say thank you two for help.
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December 2023 by Roxie H
Missy was amazing knowledgeable and pleasant to work with
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September 2023 by ZELDRA WILSON-HARE
I am completely disappointed I paid for my unit online and when I got there to get to see my unit they let someone else move in it and put their lock on it . Then told me they would refund me and I haven't got it back yet, but wanted to give me another unit that was even farther away to walk and I'm disabled. In which would've double charged my card cause I didn't get the refund yet. So Yes I'm disappointed. I was moving stuff in that day and now I can't. ? Also I have used this storage years before and it has completely went down garage door is broke it's so dirty in hallways trash everywhere.
