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February 2024 by Charles Jeezy
Horrible experience they ripped me off my money two different times . I purchased an extra line for 150 and they charged me insurance but never applied to account phone cracked following off the bed I got back less than two weeks to replace phone and they charged me an additional 50 dollars for a phone that was a downgrade from the original phone I purchased, mind youi had a iPhone 11 and didn't really need to the extra line..but to get ripped off really made me say no to Metro PCs this store workers are very unprofessional, uneducated and will scam you
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February 2024 by Barbara Smith
The store needs good detail cleaning
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September 2023 by John Mcgee
Very rouge
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April 2023 by Blessed of Yahweh
Horrible customer service. I tried to get help with my voicemail and actually wanted to get a tablet but this guys attitude made me someone that been with metro for a few years change phone providers
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November 2022 by Miyaisha Ayers
I can say they will give u deals and ur phone bill can always be paid unlike on north 27th by state don’t waste ur time at all at that store I’m giving only 2 stars because I spent a lot of money here and they can’t even anwser the phone for me to ask a simple question store closes at 7 from 4:30 to 5:04 they didn’t answer so here on out I will not pay my bill in that store or go there for nothing else! If I can’t get good customer service even when I’m not in the store it’s a no more business from me??
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November 2022 by Mario Battle
Cellphone only last only 6 to 8 months then you'll have to buy a new one??♂️
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November 2022 by Bernard Suide
Couldn't provide services I was requesting.
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September 2022 by Derick Hall
I think they send virus's to customers phone's after 1 year to force clients to purchase new phone's every year. Customer service is 4 out of 10 but they clearly don't give a da__. They scam their clients.
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May 2022 by Cheryl Grant
To bad I had to give them 1 star, because they don't deserve that much. I purchased some of their products at the store on Teutonia and Capitol D yesterday ( 2 items totaling over $50)and neither one of the items works properly. The young lady at the store tried to switch one of the items thinking I didn't notice what she had done. Today I took the items back to return them for a refund and she tells me she's not authorized to do so and I'd have to go to the store on Vilet Street to see a store manager. That's crazy that I now have to go all the way across town just to get my money back. Seems to me that there would be someone at each store to help with customer complaints and services when needed. I called the store on Vilet several times but no one answers the. This is ridiculous ???????. I've noticed how they posted 98% of good reviews on themselves and only a couple of negative reviews. REALLY?!!? Their service and products is horrible!!
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June 2021 by Mark Roble
Good prices good phones clean the man behind the counter definitely knows his stuff go there
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October 2020 by Luis Herrera
Good service and help me understand deals and services.
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February 2020 by Fahed Salim
#1 metro in the city. Fred and Malik were very helpful. Very nice group of guys, very professional young men. 10/10 would recommend
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February 2019 by Joseph
Great cool service.
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February 2019 by rashad roaf
Was sold a ZTE charger that is broken pieces detached...no answer
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July 2018 by TJ Currie
It's the neighborhood UPS drop off. The packages are in a secure area and the store location is in a safe area.
