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February 2024 by Jason Beulen
Awful! Do not go here ! They will add money to your bill illegally. Horrible ,awful . Stay FAR AWAY FROM THIS TRASH PLACE. FOREIGNERS COME HERE TAKE YOUR HARD EARNED AMERICAN $. TRY TO PLAY AMERICANS FOR THEIR. STORE SHOULD BE BOARDED IP!
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November 2023 by Manuel Pate (J.R)
Metro is the best I love that online and personal in store service. Great work Metro?? ✅
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July 2023 by Thomas Vita
Great service
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February 2023 by Eunice Grennier
I needed help with my phone in my iPad and the woman who is working in that store was phenomenal she fixed everything for me I can't think her enough try the one on 103rd and silver spring you will have a pleasant experience
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December 2022 by Andrew Reichel
A week ago, I had the pleasure to meet Tristina at the T-Mobile/Metro PCS
store on 105th and Silver Spring. She was extremely professional and knew exactly what she was doing when she set up my new phone package. She has large amounts of patience and discipline. The atmosphere in the store was calm and businesslike. I recommend everyone to you come and visit Tristina and get the best prices and high ranking quality.
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December 2022 by Andrew Reichel
I had the best experience in a phone store EVER!!
Misty, had me up and running with a new phone in 15mins flat. She was extremely knowledgeable,professional and beautiful.She clearly explained every aspect about my new phone. The store was pleasant and clean.
I recommend this Metro phone store
to anyone that needs a quality phone package at the best prices and a smile to go with it.
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October 2022 by RAVEN
Staff was very helpful
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October 2022 by Robert Kapp
One of the best store I love the customer service precious and tristina
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September 2022 by Octavia Paul
Tristina was a great help nice and friendly and very professional
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September 2022 by UknowIknow Weknow
Fast quality service
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September 2022 by Melody King
I would give zero stars if I could this was by far one of the worst experiences in customer service ever The manager Precious literally had me wait over an hour well she talked about her personal life frantinized with customers handled her own personal affairs before she even helped me with my issue that only took about 10 mins total I never got a courteous "thank you for waiting" ot " I’ll be right with you " Nothing NEVER WILL I GO HERE AGIAN WORST PLACE EVER
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September 2022 by K Clark
Rep was extremely knowledgeable and friendly.
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August 2022 by Marva Todd
My experience with metro is really good........the customer service is superExpectations met!!!!!?
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July 2022 by Lucius kokopelli
The woman I delt with today was fantastic.My daughter had a phone emergency and we were upset obviously. I believe the sales representative we delt with name was Tristina .She stayed calm and calmed us down got everything handled smooth and efficiently . Turned our terrible situation into one that I would be happy to come back to have her help us again in the future. She was very knowledgeable about the products and operating systems.5 stars . I am typically a complainer. So for me to go out of my way to post a positive review is really saying something.
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March 2021 by Shauntae Taylor
Very awesome customer service I recommend this store for yall your cellphone needs..the Store Manager Chaka is very good at what she does as well as her staff Jah and Hillary.