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December 2023 by Shane Bloomer
My 10 year old computer was shutting down on its own shortly after starting up. Brought it into MPC-Greenfield, the technician looked inside and saw that the fans were completely covered with dust. He said took it in back to clean right away, then it worked properly. No charge for the repair and I was able to take it back to work right away.
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December 2023 by Christian Lindau
Technician Joseph saved the day! I was hung up on two motherboard standoffs and he made it happen. He, as well as the rest of the team, is extremely knowledgeable in the ever-changing field of CPUs and GPUs. I highly recommend this business.
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November 2023 by lucille tamm
Walked in, told him what I needed and walked out with the computer I love. When I came back for a video adapter, got it right away. I bought my first pc from Milwaukee pc in 1991. I have always gotten fast, accurate, and friendly service from their stores.
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November 2023 by Nick Young
COMPLETELY Outdated inventory and many many of the things in the store are VERY VERY over priced!!! Saw a i5 gaming pc in the store listed over 2200 dollars...for an i5??? Give me a break...!
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November 2023 by oscar santiago
Took care of my pc and repaired it within two days and I was so pleased highly recommend this place!!!
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October 2023 by AK Atthelake
Rich was fabulous. He figured out the problem and I have a very happy daughter.
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October 2023 by Angelena Haydon
I am just so irritated right now... this place just blows my mind.So, I dropped off my laptop on the 25th, told Joseph that the CPU was running at almost 100% and it was slow. Let me put it simply; he's a sales man. He only half listens to your problem - trying to sell you a whole bunch of stuff that, in the end, will never solve your problem.First, he told me that it could not be the CPU at all having issues, that it be the disc drive, or the RAM, GPU - basically anything other than the actual problem. The CPU. When I was told from a family member that it could be an overrunning app or virous, not any of this stuff. And that family member used to work on computers.Then Joseph jumped to my charging cord and said that it could actually be that too because its a replacement. He never opened the lid on the computer or turned it on to take a FREE look at it to actually give me the CORRECT issue it could be. He just continued to build a mental noted bill of unnecessary issues/items it will need.Then while telling me they are NOT responsible if anything breaks and asked if it need to be backed up. I said no, then he said, so, if I dropped it on the floor right now. Completely destroying it, you'd be ok with that?Ummmmm... NO. What the heck kind of question is that? Whether I have to back things up or not, it don't fill your customers with comfort. I lost all trust in them then.Afterwards, he stamped a label on it and told me it would be 3 to 4 days before it could be looked at. Well, hearing nothing from them allllllllll week, I called them on Saturday where a different guy told me the tech who works on the computers comes in over the weekend and I should have an answer on Monday. I never got a call. When I called them again on Monday, they said it no one has worked on it yet. What..? I called then on Tuesday and they said they would patch me through to Joseph who said they were updating it but it was still going back up to the high CPU. In general, I don't understand how they could update an already updated system. He said he would keep me up to date. He didn't. Day later, called him again and Joseph said he couldn't figure out the problem and was wondering if he could uninstall windows 10 and reinstall it. That's ALL he said we was going to "uninstall." When we asked if there would be an additional charge, he said no he will only charge me the $85 he quoted because he's only given it 30% of his time. Seriously? A week and a half later and you've only given it 30% of your time? Maybe I should've given him only 30% of the $85.The next day he said we could come pick it up, it was all done. When we got down there to pick it up, he said it was still installing updates and it would be done soon.... Why'd he say it was done then? We waited there until it was finished and he said he uninstalled windows 10 and reinstalled, he took out Lenovo's protections (I didn't approve of this), and said it would only be able to be used for average searches. Google, youtube, etc.. Then he said no gaming on it but then he said it could play games such as solitaire. ????Now, that I've gotten a chance to use it since leaving it with them, I can honestly say, I was better off just keeping it and figuring it out myself. He's completely screwed it up. I have NO free protection on it anymore from McAfee or any from Lenovo. He installed a virous watch thing that I've never heard of. The CPU is still high. It doesn't recognize my printer anymore. All the little extra's that came with windows 10/Lenovo, aren't there anymore.This is so irritating! This was a graduation gift and I feel like he ruined it now!
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October 2023 by Dean S.
Milwaukee PC (MPC) built a custom workstation that has had "Zero" failures after 11 years and 9000 hrs of use. The technical/store personnel are very courteous, speak in laymen's terms that a non computer tech can understand. Recently my MicrosoftOutlook app stopped functioning. I tried everything to reconfigure system and it didn't work. So, the technical store supervisor reconfigured email and was on my way in less than an hour. As a result, I picked MPC to build a new updated system that was cheaper today than 11 years ago. It's great to have a local business that I can trust with a most important personal and business tool! Mega Kudos to the MOC team.
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August 2023 by Brett Barbian
Brought my PC in for multiple issues Ian Glover was superior in his customer service and assistance in providing me with options.My experience was very positive. Ian explained everything in terms I could understand
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August 2023 by Pat Alario
My husband and I cannot say enough about the stellar service we received from Ian, Joseph and Tanner at the Milwaukee PC store on Hwy. 100 in Greenfield. They were knowledgeable, caring, patient, and did an excellent job of combining our two computers into one and explaining everything so we could understand everything. All at a reasonable price. They definitely "go the extra mile" and know their stuff. It was a pleasure doing business with Milwaukee PC and these fine staff members. Will definitely be back for any future PC needs (sales or service) and will be recommending Milwaukee PC to anyone who needs their help.
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July 2023 by jeff Perso
Ian solved my problem within 5 minutes. He was the most helpful, courteous and knowlegeable computer tech I have dealt with. Plus he has awesome tats! Thank you again Ian.
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June 2023 by Barbara O'Neill
Vince has been working with me and my laptop. He has been very very helpful and patient! 5 stars for Vince!
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April 2023 by Bernita Crockett
Was there about a month ago to get help with hooking up 2pc and one of the computer wiz said all u need is this cord. He gave me one with mo charge and told me how to hook it up and it worked perfect. Good customer service from the guy wirh the suspenders for overall. Sorry don't remember his name. If u need help go to Milwaukee PC on hwy100 and Beloit. Thanks.
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March 2023 by jeff stenzel
These people really don't know what they are doing. The even messed up my expensive gaming pc.thete techs seam to just be out of grade school. And the problem I sent it en for was not even fixed I had to send it to a different store. As I said they messed up couple things in my pc when they looked at it.
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March 2023 by Aaron Saunders
Staff was super helpful and was the only place i could get some hardware from
