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February 2024 by Jacqueline Krupa
Thanks to Minor's Garden Center, Inc., we have a lot more firewood!!!!! This crazy snow/super cold front had us running out of wood quicker than we anticipated and Minor’s was able to supply us with more with such a quick turnaround (called them on Saturday and today is Monday)! They even lost power/phone service and also had trouble getting their trucks going thanks to the extreme cold, but they still made sure to get our wood delivered! So thankful! ☺️
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January 2024 by Peter K.
Worst customer service I have ever experienced Call Karen the owner to talk about an issue I had with a rude manager - never cared to called back Called 3xs Found a nursery here in New Berlin 5 min from my house who has better, larger, thicker sod for cheaper!! Buy minors - you're name says it all Minor bus with minor service Bye!!!
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December 2023 by Abe Changsta
Have lots of stuff you really can't find elsewhere
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November 2023 by Britt Saunders
Fantastic selection of all types of plants, gardening equipment, and everything else needed for landscaping. Friendly, helpful, knowledgeable staff.
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October 2023 by Linda Z.
we are friendly people persons but each time we've been to Minors the employees have been rude and couldn't take any time to help us. very poor customer service not anything like the ads on TV. if we could have found the tree we wanted elsewhere we would've taken our business somewhere else
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September 2023 by amy j
Get my annuals here every year. Great selection.
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August 2023 by Jackie B.
We were at Minors today looking for a tree for our new berm. Quinn took us around and spent a lot of time with us showing many options. He was very knowledgeable, patient with us and very considerate. We were able to finally figure out what tree we want thanks to the great customer service we experienced at Minors. I highly recommend Minor's Garden Center Jackie B
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July 2023 by Robert Holloway
This place us amazing. Its the best plant shop in the city...like steins...home depot and meijer had a baby and produced this place.
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July 2023 by Kristin PC
After multiple frustrating issues with this establishment today was the last straw and they're getting a bad review from me. I've probably bought $3000 worth of plants/trees here in the last year and they refuse to replace a $15 perennial.I bought 4 lavender plants plus an assortment of other perennials 3 weeks ago. Within a few days of bringing them home, one of the lavender plants started looking very bad. I put it in the ground with the rest of them (same spot, same care, same soil, same everything) thinking it would perk up. All the other lavender plants (and other perennials) are looking great, but this one continued to go down hill. It's completely dead now less than 3 weeks after purchasing it. Minors refuses to provide a replacement. In my opinion this was a dud plant to begin with as there's no other reason one plant would die, but the other 3 lavender plants, and all other perennials, are fine. I told the manager (Mike) I'd like an exchange and he said no, so I said fine, I'd leave a bad review.So here you go. Your bad review, MIKE. I don't care what your perennial warranty is. My receipt says you don't take returns on "sale items, clearance items, and annuals". No mention of perennials. This was a new plant, not over wintered, and I had it for less than a week before it started looking sick. This is NOT ACCEPTABLE.Additionally, the staff here is incredibly hit or miss. A few we're very friendly, others were incredibly rude. Don't bother trying to call in May or June. They'll ignore the phone and in the off chance they answer, they'll put you on hold and never come back. They value contractors, not retail customers.When I ordered trees they promised us a date for pick up. The trees weren't ready when we arrived (30 minute drive). We rescheduled without complaining and feeling bad because they seemed busy; however, upon our return on the second scheduled pick up date the trees STILL weren't ready. We had to waste half a day driving around until they had our order ready.My one star is for their good prices on trees.
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July 2023 by Brian E
Minors has a great selection of both common and hard to find flowers, plants, bushes, and trees. Unlike big box stores with garden centers, these people are actually knowledgeable about the plants that they sell. The plants arent over watered to the point their roots are rotten or under watered and dried up. Every time Ive tried to go the cheap route, it ends up being more work and costing more than had I just bought things I know were properly grown.They really go above and beyond when it comes to helping you load things in your vehicleespecially large bushes and trees. I started going to Minors with my grandparents, and I enjoy bringing my children. I can not recommend them enough.
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July 2023 by Lisa B.
Shout out to Oscar who helped me select 3 Juniper bushes. He was polite and very knowledgeable. He was very patient with me and gave me great customer service. I really appreciate Oscar and his professionalism. I love Minors because of employees like Oscar!!
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June 2023 by Danielle Nowakowski
We just had the absolute best experience buying evergreen trees! Beautiful trees, well watered and so many options to look at and choose from. We were impressed by how many employees were available to help us and they just went over the top to make sure we were taken care of. We honestly felt like we were the only ones there buying trees and it was a Saturday morning! We will be back, thank you!
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June 2023 by Lonnie Shannon
We found spray for our pine trees, only place in area that stocked it. Staff very knowledgeable. They still had large selection of baskets and plants . Definitely worth the trip.
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June 2023 by Lori K.
I go to Minors because they have an excellent range of trees and bushes, especially. But over time I've come to see the people who work at checkout and information as really rude and insulting to customers. On my most recent visit, I picked up a plant w no label, one I was unfamiliar with. When I asked about it, the woman checking me out rolled her eyes and snapped back "It's a perennial" with no mention of the name of the plant. She then proceeded to declaim, making sure I heard it, that these customers who don't know plants were really getting to her. This isn't the first time I've seen rude behaviors at Minors. I saw the owner, the guy who appears in the tv ads, chewing out an employee in unnecessarily harsh and racialized terms. The guy looked devastated. If he had messed up, then surely voicing a complaint privately would have been more appropriate. I think the display of that behavior in a public setting sets a tone for how interactions with employees and customers are allowed to take place, and it's a shame that that's how the organization chooses to act. There are other places to buy good quality plants. Certainly Jung comes to mind. Based on experiences at Minors, the tone set by the owners, I doubt that I'll be back.
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May 2023 by D Castle
Their plants are always beautiful and healthy. While we've had issues with the health of plants from other stores, we've never had that issue from here. Lovely greenhouse, and pots/planter selection is bigger than most. We also always buy our sand box sand and firewood from here.
