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January 2024 by Glen McCoy
Excellent service
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January 2024 by Kris Elise
Jerome was a great help when I came to the store to purchase my first pair of new balances! He was super nice, helpful and knowledgeable! Stop by Goodmiles Running company, you won't be disappointed.
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December 2023 by Joseph Tjader
Went in yesterday, tried on a couple of pairs, nothing special running shoes. $160 and $200. For a pair of tennis shoes. I even asked the guy if that's for real?!! He responded "everything's going up" must be nice huh, selling a $50 pair of shoes for $200? Unbelievably over priced place.
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November 2023 by Judy Zurawik
The sales lady was excellent! Very good! Very knowledgeable! Knows how to fit shoes:) explains benefits of each brand!
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November 2023 by Jane Gogal
This place is awesome! The service is top notch. Thanks Jerome for making us feel welcomed. Comfortable and confident enough with your wealth of knowledge to make my purchase. I’ll definitely be coming back for another purchase soon. Roxy
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October 2023 by Keith Seal
I have been here many times and the staff is always very friendly and knowledgeable. They take the time to answer my questions about the different models of shoes. They also have a reward program.
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September 2023 by Shauna
The staff is very knowledgeable, helpful and kind. I always find good shoes here!
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August 2023 by Pete Wahlen
Left frustrated. It used to to be my go to place for walking/ tennis shoes.Now they have more brands(good). However no size 8 4E.Very reluctant to order any recommending I move up two sizes and the width will be closer. When I explained I have a closet full of shoes like this that fall off my feet(wasted $$) at this time they offered to "special order" on style of New Balance or one style of HOKA.And no the young man was doing his best to be helpful...
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July 2023 by Amy Saari
Helped my husband find a new pair of running shoes. Fittings done in store with help of technology. Great service. About 15 minutes!
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June 2023 by Sue Loomis
I stopped in this store on 06/14/24 at around 5:45pm. Two employees were working in the store, each of them with a customer. Neither one of them said anything to me as I looked at the women’s New Balance shoes. I have always purchased my new running shoes from this store back when it was the New Balance store and I have always been happy with the service.On 06/14/23 it seemed as though I was invisible. Finally, after over 15 minutes of being ignored, I sat down and started searching the GoodMiles website to see if they had the shoe that I wanted in my size. The female employee finally noticed me and asked if she could help me…I told her what I wanted…New Balance, women’s 1080, size 9 extra wide. Right away she said she did not have that size and returned back to the customer she was taking care of. I would have thought she would check the Brookfield store for me or figure something out…instead she let me walk out the door with a bad taste in my mouth and no shoes!When I got home, I went on the New Balance website and ordered a pair of shoes online…which is what I will be doing from now on. Saved me time and gas! I have a feeling the GoodMiles store wont be around for much longer if that is how customers are treated. Just thought I would let you know.Sue Loomis
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June 2023 by Casey Garcia
I went here showed a very nice man some new balance work shoe I got off line and he ordered them for me a week later I went and got them didn’t have to pay upfront or anything best shopping experience I have ever had. Went there today 6/3/23 didn’t see the shoes I needed but tried on a different pair the most comfortable shoes I’ve ever had on my feet also way out of my price range I started to ask the lady didn’t get her name about the shoes I had ordered there before and before I even got the whole sentence out she tells me we don’t have them anymore. I said they ordered them for me. She was quick to tell me they don’t make them anymore. I asked how does she know? she didn’t even check or want to check. It was very disappointing. And she could tell by the look on my face? Then asking me if I wanted her to check. I said no thank you and got up and left. Went to Rohan’s and got a pair of shoes. Also check online to see if the shoes I wanted were still available and they are. So disappointing. The lack of customer service was amazing.
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June 2023 by Roxie Meier
Travis was kind & thoughtful. Knew the perfect shoe & fit for my plantar fasciitis.
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May 2023 by George Possley
Our young salesman was wonderful. He was so easy and professional. Totally pleased!
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April 2023 by Joe Stonestreet
Mark, is extremely pleasant to work with!!! Other staff seemed equally amazing thank you for your patience
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August 2022 by Matt Campbell
Very friendly, helpful, patient, knowledgable staff! Due to a birth defect, it is nearly impossible for me to find shoes that fit correctly. Their experience shows!
