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January 2024 by AnthonyDeshawn_ Art
Got a total of 3 pairs of grillz over the years ,most recent was 6karrot sunburst cuts ,look nice BUT went to a gold tester and was told it's really only 3karrots IF that ?,paid for 6karrots though
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November 2023 by Nicky
Really good vibes. Very nice jewelry. Thank you JC and everyone else at Paks it was an epic experience!!!
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November 2023 by Apri Thompson
Today I definitely got played my friend got a six piece with the same gold for his mouth then me and my daughter was in there and they was basically whispering and charged him 650 for a six piece and charge my daughter 700 for a four piece so if you are a woman, please be careful I will never understand why men and choose to take from women and children. Let me make it my daughter happy it’s too late I pay for it. But just beware. Same type of gold.
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May 2023 by Shanda Mm
Star is someone very knowledgeable, she is truly a genuine person. I will definitely be coming back. I recommend PAKS & STAR for a unique, personal,professional experience.
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May 2023 by Grant
Mostly all moissanite diamonds, not high quality at all
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March 2023 by Isiah Bugg
Update included below…Initial review: Don’t waste your time. I just called and spoke to a guy named Eric about merchandise they just posted on IG. He tells me I would have to come into the store to get info because the guy who posted the picture isn’t in the store and he doesn’t know when he’s coming back. What legitimate company would do such a thing? I told him I reside in Chicago and would make the 2 hour drive if I knew more info about the product of interest. Again, why post/advertise a product that you don’t want to speak to customers about? Sounds like a scam or they are posting other people’s products possibly. I won’t be shopping with them.Update after receiving response: It is even more alarming that ppl answering their phone are giving out fake names. Again, this is very unprofessional, poor customer care. I didn’t say you posted anything on IG today. The merchandise was posted 2 days ago per IG, which would’ve been Saturday, 3/4. Stating that you’ve been in business for 40 years doesn’t exclude what transpired. If someone is trying to patronize your business, you should welcome them instead of giving them a fake name and no product details. You’re a boutique business and I saw that someone else posted a similar review about poor communication with customers.
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December 2022 by Vincent Cobbins
Got 6t 8b 5years ago I never seen anything like it Paks da best in the city im getting 6t 6b Tomorrow I can’t wait im getting some earrings next month (: 10/10 Nbs
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June 2022 by Knockout Noda
Super trash i Pacifically went in there requesting white gold and they gave me yellow gold when I tryed to tell them to make it right She..said I’d have to buy another set. Ill be shoping online at 14k goldteeth from now on..i hope they get finnessed like they did me im po’d.I ill give the craftsmanship a plus though nice fit but come on when you darn well knew what you wanted. PAid hella brunt money for?.. an for it to be totally wrong is unexceptable..no mold no stamp like ok ill take this one on the chin wow. No go..You mugs aint gone take our culture and over charge us Get out
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May 2022 by DYLOINE
I paid 500 to get a 8 pieces for my top row only for the gold to start fading! In not only that it took about 7 months for them to get it done in when it was done they never called I had to go up there in check on them my self! They are SCAMMING! Could’ve got a 10 pieces from Florida for the top on bottom for only 500 waste of money!
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April 2022 by Krystal Moran
second part to my long review.I called and requested to speak with Gino multiple times (he is incredibly hard to reach) and was finally in touch with him, I asked for him to fix this and he offered to scrap the ring and start over. I brought the ring into the store, and we spoke in person about what we can change to make it more durable and I was told the entire process would take 4 weeks. I was told he would be in touch with me in 2 weeks with a design that I would approve but that never happened. 5 weeks after I dropped the ring off I finally called the store and requested to talk to Gino multiple times, but again, he's a hard guy to get ahold of and was informed that he texted me the pictures but I never received anything. Although he was able to prove that he did attempt to send the info, there still was never any other attempts. He never called to try to follow up. I then requested to just be done, I asked for my finances money back and wanted nothing to do with his business moving forward. SEVERAL weeks went by after he agreed to refund the 3k, I texted and he responded that he was working on finding the ticket but nothing. That was at the start of March, it is now April 17 and I finally just received my refund after finally calling this past week to check the status.Overall, horrible customer service. They have zero desire to create high quality product and have awful customer service sales people who have NO CLUE what's going on with anything and the fit right into their low quality product. I hate to bash a company but for what was supposed to be one of the happiest memories someone should experience, turned into an absolute nightmare. Now not only will I never again have the ring my fiancé proposed to me with, but I will always have this sad memory of what I had to go through during the first year of my engagement. May 9th will be a year ago that he proposed. So sad, but thankful I never have to deal with this company again.
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March 2022 by CBG BANDO
I went in and bought what I thought was “14K Gold” grillz’. Only to have not one but three jewelers tell me it was 10K Gold. Be cautious when buying from Paks
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February 2022 by RunItUp Mr. Loudpakk
Very disrespectful.... Damn near lost his teeth.... THEY DO NOT STAND BEHIND THEY WORK AND THEY SELLING Y'ALL MARTINIQUE/DIAMONDS FOR VSS.
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September 2021 by Jakki Mosby
I would give a zero if I could. My daughter paid $300 for a bottom grill, rose gold. Something very simple, it was very bright & vibrant at 1st, but it damn near looks black. She called the lady said it's from the acid in her mouth or smoking. She's worn that grill like maybe 3 times tops & she didn't smoke anything. But she said they would polish it for $20. I'm looking at that grill & no one can tell me it isn't FAKE. It had gold all my life and it has never turned that color unless it was plated. We even used a tarnish jewelry cloth & nothing. Her dad even looked at it & he's gotten his grills from there & his are fine, he even said it needs to go back & it's fake. They took advantage of her because she's young & by herself.....SAD
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July 2021 by rickel fedrick
They won’t answer the phone or call you back.They sold me The identical ring that my brother-in-law has for his wife and told me it was one of a kind
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July 2021 by AbezzyTheGreat
I waited for more then 10 to 14 business days with 400 down on a 12 pc grill & then I called numerous amount of times to see if my order was in nobody answered the phone ever I went up there and they had my order.
