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November 2023 by tab Blessin
I had no problem customer service was awesome Maya did a great job
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October 2023 by Steven Smith
The best place to rent a truck from . Vehicle rented was low mileage , brand new truck . Awesome experience with Penske
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October 2022 by Engjellushe Kupi
My husband was very satisfied with them. The ordering process was very quick and easy and the lady who helped him took good care of him. The price for the daily rate very affordable.
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September 2022 by David C
My wife and I were very stressed out about renting (and driving!) a one-way cargo van from Milwaukee to Phoenix.Lucky for us, David, Zack and Brooke at the Carmen Ave (MKE) Penske did a wonderful job of putting us at ease, answering all of our questions and getting us on the road. Several tiny glitches were immediately cleared up, even when were out of state!And...the drop-off in AZ went smoothly, too!10 minutes later, our Uber driver picked us up and we were on our way to the airport.
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June 2022 by Pastor KaSandra D Williams
My husband went in to rent a truck ? and stood and waited for over 15-20 minutes while the man on the phone never even acknowledged him, even after he was taking care of a Caucasian lady. I guess my (African American) husband was not important enough to acknowledge(WOW, WOW,)THANKS FOR NOTHING....I REALLY WISH I COULDN'T GIVE A STAR ....
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April 2022 by L. W. 7719
Good, my company uses the trucks for rentals sometimes. Great customer service
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March 2022 by john Jacobs
Don't have them fix your truck! Good help is hard to find! But, 1 month later and issue was never fixed. Leaks just as much as prior.
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November 2021 by Dave Church
My wife and I were very stressed out about renting (and driving!) a one-way cargo van from Milwaukee to Phoenix.Lucky for us, David, Zack and Brooke at the Carmen Ave (MKE) Penske did a wonderful job of putting us at ease, answering all of our questions and getting us on the road. Several tiny glitches were immediately cleared up, even when were out of state!And...the drop-off in AZ went smoothly, too!10 minutes later, our Uber driver picked us up and we were on our way to the airport.
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August 2021 by SaTaN Lucifer
Great service, friendly crew.
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August 2021 by Phongie Her
Do not waste your time here. I reserve a truck and didn't get truck on the pick up date...
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July 2021 by Colleen Kennedy
Great service here! We needed a truck ASAP and they were able to deliver & even went the extra mile to bring a truck from another location for us.. just amazing service.The price was great too!So when you need to rent a truck, this is the place to call/go!
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July 2021 by Michele Lamberton
I'd give them 0 stars if I could.. We had a reservation and got there when they opened at 8:00. No one was there and the door was locked. Long story short, 1 hr 15 mins later the guy in the shop helped us after we called corporate and talked to the district manager. Caleb was the shop guy who helped us and he was awesome despite not being trained on the administrative part of the business. 5 stars for Caleb. The person who was supposed to work that day never showed up. It took several calls to get anyone to help. Then we ended up with a truck that had a cracked windshield and a hole in the top of the truck. Of course it rained and water was going inside the truck.Will never recommend them to anyone.Edited: no one took our driver's license info when we finally got thr truck yesterday so we called today to provide it so we can drive it tomorrow. The woman who answered had an attitude and told us we had to come in. We needed to leave no later than 8:00 am but the ones near us don't open until 9:00. Unbelievable.
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July 2021 by Bryon Wascomb
Called ahead with a sensor coolant problem. They had it in stocks and replaced immediately upon arriving. Thank you PENSKE for your fast professional service!!
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May 2021 by David Lantz
At the last minute our U-Haul rental was canceled. We drove to Penske and Zach opened up the office even though it was already closed to help us get a rental for our move. He provided some of the best customer service I’ve ever experienced and I recommend working with him and Penske for all of your moving needs.
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April 2021 by Meg Stephenson
Had last minute changes arise with a move out of state and Zack was extremely helpful and accommodating. He went above and beyond to provide us with what we needed, and was flexible with short notice. Moving is stressful, and Zack gave us options, reassurance and peace of mind. We are very appreciative.
