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September 2023 by Christianne Murn
The staff in at Francis is great; however PNC changed their pop money to Zelle and you can no longer do automatic payments. Sadly I’ll have to change banks. I’m addition, besides Zelle not having recurring payments, the perso you are sending money to must have Zelle set and and you are advised to know the person very well before using it. That translates to it’s not secure. Someone at the top of PNC should be fired for this move.
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July 2023 by Terri Schneider
Kathy exceeds expectations every time I work with her. She gives great advice & is very trustworthy & knowledgeable. She makes banking at PNC very enjoyable.
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July 2023 by Sam C.
Their idea and recommendation of how to avoid scammers hacking into your checking and savings account is to take out a PNC credit card, "because it's safer than your debit card". I said, but isnt there interest?? "Well yeah...but you pay it off monthly". Just wow.
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October 2022 by Janet F
Took care of an easy deposit and order of deposit slips. Inside
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February 2022 by A M
My back up branch, which has friendly service and usually not much, if any wait.
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June 2021 by Brandon Kilgore
Nice clean place
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June 2021 by Lisa G.
Stellar service, excellent customer service and phenomenal investment advisor. While this has been our bank for almost 40 years, it wasn't always PNC. I enjoy supporting local businesses especially if I am able to walk there. Kathy is a great manager, her team has excellent friendly customer service skills and eager to help. We also have our safe deposit box there and waived fee due to our numerous accounts. Robert Spector my financial advisor is the best and very responsive. His guidance and recommendations had helped ease my angst while retiring to make sure my investments are making money to provide for my goals. Highly recommend this branch.
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November 2020 by Christine Cavallaro
The entire staff at my Saint Francis, WI PNC location is simply the best. They provide me services beyond their competition: Always friendly, accurate and willing to help in any way possible.They set the standard for excellent customer service.
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September 2017 by Community Projects for Seniors
The staff of PNC bank is always friendly and ready to help.
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March 2017 by Greg Shell
Nice staff. Very friendly.
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September 2016 by Lauren S.
Going to the bank is not my favorite activity, especially as a ~millennial~ who lives for mobile check deposit and avoids brick-and-mortar banking as much as possible. That said, working with the folks at the St. Francis PNC branch was a pleasure. I first visited another branch in the area and unfortunately they were not very helpful--they gave me incorrect information about how to process my name change while closing old accounts/going onto a joint account with my husband. When I came into the St. Francis location, I met with Kim, who was super nice and helpful. She followed up with me multiple times over the next week to keep me updated on the status of my accounts. Everything went smoothly, and she also shared some tips for quickly processing my banking changes that ultimately saved me a trip back to the branch, which I appreciated. Thanks Kim! This will definitely be my go-to branch for any in-person banking down the line.