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January 2024 by Joe Sexauer
Have I waited here an hour after my scheduled appointment for a PCR test because of my insurance, my doctor still not sending over the electronic referral, or quest diagnostics overlooking or clerical error. Because of the many bureaucracies hidden behind automated responses, I probably will never know
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December 2023 by Kristin D
Made appointment online for a health screening for my employer, check in at the kiosk was fast and easy. The waiting room is pretty bare bones, not the most pleasant place to wait, but it is clean. I waited maybe 10 minutes past my appointment time, not too bad, and the employee who did my testing was friendly and efficient, very professional.
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December 2023 by M R
I lost count of the number of times that they wrongly billed me, and I had to call to have it fixed. Last experience, they charged me $200 plus for something that had been $12 each in the past. When I called about it, they were equally confused, but refused to rebill it because they had already sent it back once. Lazy lazy lazy. Go anywhere else. The delays and waits and wrong bills aren’t worth saving $10. Unprofessional.
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July 2023 by Olivia E
Laurie was so kind and made the experience very comfortable.
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March 2023 by Nick Knutson
Not a big reviewer, but this is the worst Pre-Employment screening facility I have ever had to use. It's been a week, and I'm still waiting on results of a Pre-Employment Drug screen. I've been doing pre-employment and random drug screenings for years, and I've never had one take more than a few days. Absolutely ridiclious. The ONLY redeeming quality about this place is the friendliness and personablity of the lady doing the screening.
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December 2022 by Sarah Gzirake
My appointment was at 11:10am walk in @11:00 was told it will be a minute because the person doing the UA test is about to go on break. While waiting 3 more people came in time passed is now 12:15 the lady came from break and started calling everyone else and she tills me it will be a minute. I wasn’t call in until 12:31. Very rude and disregard of ur appointment time. Go to a deferent location if u can
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November 2022 by Stephanie Castillo
Quest needs to give Laurie a raise immediately. I get super anxious around needles and she made me forget what i was even there for. She was amazing!
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September 2022 by Colleen Cronkleton
Easy check in at kiosk. Clean waiting room. Was seen promptly at my appointment time. I don't remember my phlebotomists name but she was very friendly and professional.I have stubborn veins and she knew how to work with them. When I need more testing, I will be coming back here again.
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August 2022 by Patty Rivera
Writing this on behalf of my boyfriend who had his labs drawn today. We purchased a Groupon for several labs and it was quite simple in redeeming the vouchers for two separate orders. The check-in was simple. We were a bit late, but they were still able to accommodate us. The phlebotomist was lovely. Good experience with Quest today.
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August 2022 by Ramandeep Virk
Pathetic experience today. The attendant at the reception area only wanted a physical copy of the doctors order even though Doctor’s office had faxed them order. Moreover, when we tried to show the electronic copy of the order, she was very rude and did not listen at all to the requests.Our previous experience were good but this was just horrible. Won’t be using this facility ever again.
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July 2022 by Matthew S.
I usually only review food spots but had a pleasant experience at quest today getting my employees health screening. The employee I met was very kind they got me in right on time and the blood draw and check was super quick and pain free. It is tucked away in the place keep that in mind when going!
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June 2022 by Chris Rojo
Positive experience. The staff were very friendly and informative about the process. I highly recommend this laboratory.
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March 2022 by Katie Harvey
Very easy to check-in. Friendly staff- Laurie was outstanding! She provided excellent service. Overall, easy to find. It has a kiosk-type station w tablet to enter in.
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September 2021 by Yana Happy
Good place and staff. They worked gentle and fast, also I got result fast! I like it!
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September 2021 by Sin Mccormack
Came here to get a drug test for a job over a month ago. The job never heard back from here with the results and I can’t get ahold of anyone at the clinic!! Would give 0 stars if I could!
