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January 2024 by Traci G.
Rockler's classes never stop being great. Rick and Gary are the most awesome teachers!! They have a fantastic selection of tools; I have purchased several knives and other Flexcut tools, a draw knife, a few gouges, and will be purchasing another draw knife soon, as well as a Lagune midi lathe this year. They're extremely friendly and remember you.
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January 2024 by Robin Nelmark
Spent some time taking the beginning turning class with Rick and can't say enough about how helpful it was. I walked away with not only the basics of turning, but also the knowledge of which tools and accessories would allow me to continue turning. The class size was small and Rick was very knowledgeable and helpful answering any and every question we had. In addition, this gave me the perfect opportunity to shop the store and pick up a few things I'd been putting off. While all of the store staff was courteous and helpful I do want to give a shout out to Linc as well who spent time answering my questions about various tools and again assisting me. Service is one of the most important reasons I shop Rockler instead of some random online outlet.
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January 2024 by Robert Libby
Awesome store, great staff. To begin with, I was looking for a dust collection system. I started my search at Woodcraft in New Berlin. Right away, the sales staff went to the larger, more expensive units they carried without really listening to the needs of my shop. I left empty handed and drove to Rockler. The sales person I worked with, showed me exactly what I needed (a small unit for a small shop) and the accessories to make it work for me saving me over 1500 from what the other store was trying to sell me. Again, Awesome trustworthy staff and amazing product selection. Thanks Rockler!
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December 2023 by Jon L
A great place to shop for high-end woodworking tools. Prices on tools and hardwood are higher than you might find at other places, but the staff at Rockler is great to answer questions, although, usually push to sell small items near the checkout.
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November 2023 by adam frazier
I received excellent service from Bill at Rockler in Brookfield. He was extremely knowledgeable, professional, and friendly. I have already been a customer, however today I tried one of their many classes. Bill was very patient and his expertise was very much appreciated. All in all I am a very satisfied customer and will seek out Bills advice in the future!
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November 2023 by Thomas Teck
I gave two stars for the great selection. However every time I order online, l receive a confirmation and it says I’ll be notified when my item ships, this never happens.
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September 2023 by Traci Gondek
?I visited Rockler a couple of times after taking up whittling this summer. They are SO friendly and so knowledgeable and recommended some great beginning whittling tools. They also recommended a couple of good YouTube videos to get me started.Because they've taken such good care of me, I took a bowl turning class there today with Rick Tell. Rick was SO patient and friendly and kind and helped me make my very first bowl, which impressed everyone I showed it to. I couldn't put it down! I love that I got to take home a bowl that *I* made. I don't think I put it down for several hours.It was such an awesome class, and those few hours went by so quickly but I got so much experience in and will feel even more comfortable when I take this class again, because the instruction is SO great and it makes me want to immerse myself even more into woodworking. It's become my passion. I recommend this class to EVERYONE. Thank you, Rick and Rockler!
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September 2023 by Jason Christenson
Went in on labor day and was greeted by Bill an employee and was helped. Showed how to do a project and explained what we were doing and he gave us good advice and tricks to finish our projects . Thanks Mr.Bill. in Brookfield
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September 2023 by tommy littmann
I came across a similar review to what I was going to post, and that was my visit to the store in Brookfield, was met by an employee named Ron, who I found to be incredibly rude I had come with intentions to make some purchases, and decided to just walk out of the store after experiencing him
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June 2023 by Jaime Washington
I have done three classes. All the classes were wonderful.
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March 2023 by Mike Gavin
Great store, employees are very helpful and knowledgeable on woodworking. Wood definitely recommended if you need anything wood related head in instead of your big box stores.
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December 2022 by Perry Lindquist
Rockler makes great products, but I won't be buying anything from this store again, unless they get a new manager (Ron). He is a grump, even to someone who has purchased over $5K in tools from him.
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December 2022 by Patricia Clason
How wonderful to go into a store with high quality items and very knowledgeable staff! Thanks Ron for your assistance in getting the right product and application advice. Rockler came highly recommended and lived up to that recommendation. So I'm reinforcing this well-deserved reputation!!
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September 2022 by Jennifer
I found Rockler online while looking for hardware for the kitchen update I’m currently doing. Since there is a location in Brookfield, I decided to visit the store instead of ordering online.As a woman, it can be intimidating walking into a hardware store. From the time I walked in, I have been nothing but pleased with the level of service at the store. Rick was quick to greet me and was more than willing to answer all of the questions I had and offer his professional opinion.I’ll definitely be back.
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September 2022 by Jeremy Struss
Very knowledgeable employees. As a beginner, I learned a ton in the short time I spent in the store.
