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November 2023 by Ronald Peterson
>everyone and everything was awesome. Took the initiative to provide me with enough options that I ended up getting two new leased vehicles in one day. My wife is happy and that makes my life easier.
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November 2023 by Jim Rodriguez
I always have a great experience with Russ Darrow Nissan. We have been doing business with them since we moved to Wisconsin. We purchased 3 new cars from them and every experience has been top notch. We were over our miles on our current lease and they were able to work with us and get us an upgrade for less per month, AND no money out of pocket. Michael, Manny, Alan, and JP were a pleasure to work with and made our first EV experience very easy and seamless. I would highly recommend Russ Darrow Nissan for all your car buying needs!
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November 2023 by Sophia Magyar
Went to the dealer orginally with no intention of buying a Nissan but the sales man Joel was super friendly from the minute I walked in the door and he suggested I test drive a Rogue just to see and I fell in love and decided to go for it. Joel was patient, extremely nice, and worked with me and his finance manager Manuel to get a price that desired. Both were amazing throughout the whole process and made purchasing a car extremely easy would definitely buy from here over other dealerships.
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November 2023 by Dora Topic
Nina and Moe were awesome through the whole process of me upgrading to a Nissan Rogue, especially Nina who went out of her way to pick up the car from a different location and then road home with me so she could pick up my Kicks I traded in and bring it back to the dealership so my father didn’t have to drive all the way back out with the car! Only thing was the car was still a little dirty, it wasn’t fully wiped down or vacuumed so I was a little disappointed with that.
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October 2023 by russ Mackenzie
First time in years to be very pleasantly surprise with the complete sales process. I kept waiting for a hammer to fall, but it never happened.Out of eight experiences trying to purchase one of the three cars I wanted in the past 3 weeks, Russ Darrow is the only one to step up, remove "premium markups and required dealer added accessories, and sell me the car for MSRP COST so I could afford my choice.GREAT JOB RUSS DARROW & Sales Team!
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October 2023 by Lydia Torres
Very pleasant experience. The sales person Adam Diaz was so pleasant and very knowledgeable about the car and any questions I asked. He went above and beyond to make sure I understood everything about the car. I give him a 10. He definitely earned it. The whole experience was nice from when I walked in. Staff was very friendly. Thanks another satisfied customer.
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October 2023 by Angel Lilac
Terry at service went above and beyond for my urgent situation with one of my car’s tires. As I was about to drive off to start my day, my car alerted me that my left front tire had a psi of 6. I had a flat! I called multiple Nissan dealerships but it was ultimately Terry at Russ Darrow that assisted me the best, having my car taken in SAME DAY to get the issue resolved. Within 30 minutes they found the nail that caused the flat and patched her up! I’m very happy with the professional customer service Terry provided me as it was my first experience at Russ Darrow, so he made sure I was escorted to the waiting room and informed me of the perks I had as a waiting customer such as free WiFi, coffee, and comfortable seating.I had a wonderful and trusting experience with Terry.
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September 2023 by Debrah Bathurst
By far the most mission driven team of professionals I’ve worked with in this industry. They were knowledgeable, friendly, fun, sincere, all around good and honest people!Shout-out to Alan, Lj, Mo and Manny. My experience was “Off The Hook!”Russ Darrow Nissan11212 W. Metro Auto Mall, 53224
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September 2023 by Ashley Goodman
I had a great experience! Joel, Mo, and Manny made me feel welcome, listened to, and helped me get the best deal possible! I love my new rogue and the experience getting it!!
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September 2023 by Bob Greenwald
The entire crew at Russ Darrow Nissan bailed us out of trouble. They allowed us to charge our non-Nissan electric vehicle when we were at about 10 miles left with no other place to turn to. They helped us hook up to their charger, allowed us to hang out while charging, and were all helpful, courteous, and attentive.Great group of people paying it forward.
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August 2023 by Dane Bauman
Well, it all started in British Columbia where I was using my truck as a rally car in an off road mountain pass. Out of nowhere, a rock rudely impacted my windshield, making it necessary to call my beloved Erin and set up a replacement appointment at this dealership. Then I was there and they fixed it and everything is awesome. My wallet is easier to carry around now too! Cannot say how excellent the service is and pay Erin a ton more money.LoveDane
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August 2023 by Ranee Tozer
From the minute I walked in, Joel was friendly, attentive and really took the time to listen to what my needs and expectations were he went out of his way to make sure all my needs were met. Not only him but the rest of the staff was friendly and knowledgeable. Mel also went above and beyond to make the experience exceptional.
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August 2023 by Patricia Riddle
I was happy to get an appointment right away. Everyone was so cheerful and helpful. My update was completed along with a free oil change. I even got a free carwash. I will definitely be back!
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July 2023 by tharris322
My service advisor, Travis, kept me updated every step of the way. He's knowledgeable, friendly and a great asset to your business.
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June 2023 by Cori Roo
I cannot say enough for Rod. He was extremely helpful, patient, and I found him to be quite genuine. I originally came to view another car, and he suggested somrthing a little outside of my comfort zone. Originally I said no, and he was very respectful and did not bring it up again. I went home for the night and did some research and sure enough, the car he suggested was a much better value, better safety ratings, and generally superior. I purchased the next morning and so far I am extremely happy with it. Thanks Rod!