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January 2021 by Sade Cook
Very unprofessional. Just like the other reviewers she was very rude. I scheduled two appointments with her .. the first time she decided to do a friends hair during my appointment time. Then said she hasn’t eaten all day so she ordered dinner for herself. I ended up not getting out of there until 9:30 pm. The second time I scheduled with her (to fix my highlights - because she gave me red highlights when I asked for blonde) and she showed up almost an hour late claiming she was in Chicago. It was upsetting because if she was busy during those times then please don’t schedule clients. She also had my card on file (through the hair stylist app) and charged my card for my hair service when I already paid her in the salon. When I confronted her she got very defensive and I had to send screen shots of my bank statement. It was a lot of back forth for weeks in order to get my money back. So if you book through her DO NOT put your card on file as she will take advantage of that and double charge you. I wanted this to my new hair stylist but each chance I gave her was a complete headache. She also made me feel like I was inconveniencing her. Never again.Service: Hair extensions
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November 2020 by Sarah Johnson
Very unprofessional. Just like the other reviewers she was very rude. I scheduled two appointments with her .. the first time she decided to do a friends hair during my appointment time. Then said she hasn’t eaten all day so she ordered dinner for herself. I ended up not getting out of there until 9:30 pm. The second time I scheduled with her (to fix my highlights - because she gave me red highlights when I asked for blonde) and she showed up almost an hour late claiming she was in Chicago. It was upsetting because if she was busy during those times then please don’t schedule clients. She also had my card on file (through the hair stylist app) and charged my card for my hair service when I already paid her in the salon. When I confronted her she got very defensive and I had to send screen shots of my bank statement. It was a lot of back forth for weeks in order to get my money back. So if you book through her DO NOT put your card on file as she will take advantage of that and double charge you. I wanted this to my new hair stylist but each chance I gave her was a complete headache. She also made me feel like I was inconveniencing her. Never again.
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June 2020 by barikisu aliyu
It's all so good
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June 2020 by cheresse hughes
I LOVE THIS SALON!! SHE TAKES HER TIME!! She loves hair, she also have her own product line, as well as the best flat iron in the world!! She specializes in all types of hair!! Very friendly personal service..
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November 2019 by Shaquila Johnson
Great stylist
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October 2019 by Linda Marks
Very good place to go.
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June 2019 by Latee Pratt
I had a tremendous time! Ms. Shaunda is kind, patient, fast, her skills are superb! SHE REALLY GAVE ME A MAKEOVER. She has a new forever client. I pray that God continues to bless her as she is a blessing.
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May 2019 by drea farland
I drove a total of 4 hrs and 12 minutes to get my hair done here. At first i loved the outcome & then realized how tight she did my weave. I emailed her for professional help & she didn't help me. She then called me a scammer when in reality I paid over $145 to get it done. She is very unprofessional. I wouldn't recommend. & her salon looks nothing like the images.
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March 2019 by Gerri Caveness
Salon Cass has been my SALON of choice even before Shaunda was in her present downtown location. My hair is healthy and strong and this is due to the dillegence and professionalism of this stylist extraordinaire! I â™¥ï¸ this place!!
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March 2018 by Shannon LeFlore
Excellent customer service and beautiful hair styles!
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January 2018 by Lisa Muchi
Just got my hair done, and I love it. Shaunda is very respectful and kind, and goes above and beyond to make sure her clients are satisfied with their hair style.
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August 2017 by Courtney Teague-Carter
I always leave Shaunda's chair looking and feeling beautiful. She was the first stylist I went to after swearing off salons for 5 years, and she restored my faith. She's excellent with my natural hair.
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August 2017 by harperk17
Shaunda is the best stylist I have ever had! I am mixed so it is very hard for a stylist to understand what to do with my hair. I came to Shaunda with beyond damaged hair that was impossible to grow. Within the last two years my hair has grown down to my mid back, when it used to be barely at my shoulders. She's an expert at weave installation. My weaves look flawless and natural, while my hair is protected and growing. Now that I am not wearing a weave, she has continued to help me grow my hair out with her amazing products. If you want your hair to be healthy and beautiful you better go to Salon Cass!
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August 2017 by KALINDA NICHOLS
Shaunda is very professional. Yes, her salon is in the downtown area but there are low cost parking structures just a few doors away.
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August 2014 by Shaunda Hairstylist
Great hair extensions!
