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June 2023 by Kerry Ream
I started purchasing my brewing equipment from Spike about a year ago. The previous company I used was never helpful; they always talked down to you and acted like their equipment was the greatest thing made. From Spike I have purchased a brew kettle with steam lid and all the bells & whistles, a conical with the cooling attachments, the spike flow pump, prv and I'm probably missing something else. They have always been friendly and helpful any time I have contacted them. They have helped me dial in my system and they have been very gracious when I truly have had an issue. I highly recommend Spike and can't wait to purchase a Spike Tank HLT and their upcoming grain mill. I wish they made a jacketed conical with a cooling system built in - just sayin' Spike!
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April 2023 by Travis W
Spike's customer service, and products are amazing! Buy once cry once. Worth every penny!
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April 2023 by Matt A
Spike equipment is top of line gear. The only thing better is the people behind it. We live 30 min away and stopped in to get something before brew day. Wow, the workers were amazing. They showed us the manufacturing process. Workers even offered us lunch! Spike is the only company I'll go to for brewing equipment. Top notch!!
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March 2023 by Jason Lash
Spike is the BEST in the business! Their kettles are the best option on the market whether you get the OG or the TANK. I have been using my kettles for over a year now and the efficiency i get with this system is awesome! Spikes after sales customer support is absolutely amazing and well worth the price of the equipment. I will be a lifetime customer!My brewing assistant, Diana also loves Spike equipment (and spent grain treats) :-)-JasonChainwheel Brewing
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December 2022 by cliff K
Upgrading my spike flex system and recent interaction with customer service -super pleased, very helpful and responsive. The equipment is solid and still working well after years of use. Cheers.
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December 2022 by David Kerr
Spike is second to none with their customer service. Top quality equipment. (Please note the gas manifold is not being used as a sounding valve, about to do a closed pressure transfer in this photo)
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December 2022 by Rick M (canuck054)
We have made several purchases from Spike for our nano brewery. Everything from a 20gal Trio, CF15s, CF30s and the Nano System itself. Spike has been a dream to deal with for customer service, tech support and sales. Go Spike all the way!
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December 2022 by Eric Wika
They make great equipment. But what really sets them apart is the service. I know that if I spend money with them, I'll get what I pay for. If I do get a product that's not 100% up to snuff, they will make it right.
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December 2022 by Michael Jordan
We Love Spike Brewing. We were first time brewers ready to jump off into the deep end. We purchased a Spike Nano 1bbl system and 3) CF-30’s. Communication has been stellar. The initial order went smoothly and they were very open from point of sale, during production and all the way to shipping day. Upon arrival we had a several questions due to lack of experience on our part. Mike at spike has been there for me every step of the way and even has helped me with off topic stuff like our brew software equipment profiles etc. Have had a two component failures a cooling pump went out and 1 motor failure but spike jumped on the issues sent out no cost replacements and we were ready to brew again in no time. Their attention to the customer is top notch.
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December 2022 by BMWM3GOD
The equipment is top notch and the customer service is even better! I had a false bottom that didn’t have a hole in the middle for the pickup tube and I emailed customer service and they quickly got a new one out to me! No hassle no problems at all just great customer service. I have bought a Spike trio system and just purchased a set of smaller kettles for small batches. Highly recommend!
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December 2022 by Bill Morton
Ordered a 15 gallon tri-clamp kettle during the warehouse sale, item arrived and I discovered a deep pit it the base of the pot. Spike replaced the kettle and the replacement had no protective covering on the logo, a smaller pit, and the lid doesn't fit correctly. I have to force it down, then it just pops out of place. Clearly they replaced the kettle with another that was returned. I'm going to live with what I got, but it will be my last purchase from Spike.Edit.Spike did what they can do to make it right. The customer service is amazing, so I will add a couple of stars. The only problem I have is with their quality control. I should have never received two imperfect kettles. They need to realize the inconvenience involved with shipping back such a large item.
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December 2022 by thor5734
If you're a home brewer there's no other equipment to get. In 30 years of home brewing I pretty much have gotten equipment from everybody. Not only is Spike's equipment built in the USA. In my experience it's better engineered and better built from thicker steel. I trust Spike's equipment so much that as I open a professional brewpub I've purchased their Nano Brew system as our brewing system.
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December 2022 by Joe Skiles
I bought a Trio brewing system from Spike in late 2020. The system works really well, and came with detailed procedures that I still occasionally reference. The quality is top notch. Everything just fits together and works together as it should. When brewing the quick disconnects make life easier, the counterflow allows for effortless whirlpooling and chilling. I can't recommend a Spike system highly enough.The controller is a beautiful piece of gear that does everything I could ask for. Pumps come on at the flip of a switch. There's even a switch and receptacle for a pump that goes with the steam condenser. The steam condenser saved me the trouble of having to vent steam out of my basement. That alone is HUGE. I now brew in my basement during the winter. When I had an issue with an LED switch not illuminating, Spike sent me a replacement at no cost to me immediately. Spikes customer service is simply unmatched.I have since bought several other pieces of gear from Spike. Thier shipping is super fast, and quality is always top notch. Love these guys.
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December 2022 by Bud Daniel
Spike's products are of the highest quality, and their customer service is unmatched. Basically all my brewing equipment is from Spike (at least the equipment that they produce). Can't wait until they start making large-scale equipment, so I can buy from them when I start my brewery in 8 years ; )
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December 2022 by Jon Valdivia
I started of brewing for some time now. I had always wanted to transition to the Spike Trio. A few years ago i bought my first Spike kettle. A year after that i decided to pull the trigger and upgrade to all electric brewing. I spoke to Mike Cymerman and he helped me build out the rest of the equipment I needed. Mike must have answered a hundred questions from me before it was all said and done. Because of the time he took and assistance he gave me , I since have purchased 2 fermenters and transitioned to the spike chiller as well. They are a great company and sell great products.
