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August 2023 by Mik Luvin
Not to kick a business when they are down, hopefully the negative reviews will be a motivator. The first contact person appeared annoyed so I was apprehensive. I wish I would have trusted my instincts to pull off! A second person appeared and began to assist with he service. Turns out the second person also operates the register while cleaning cars. There was a third person, I didn't observe what they did. At his point anyone would know this most likely will not end well. The person that services car and the register was mostly doing their best but I finished their work on the interior. I was not expecting detailing level of service but for almost $30 I was expecting not to see hand prints on the sun roof (not my own), crumbs and dust on the dash. I basically donated this money to a depressed business. Wish it could have gone to a highschool fundraising car wash. Never again.
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June 2023 by Dan LaSavage
New ownership doesn’t allow standard 1500 series trucks anymore… if they didn’t know, a majority of vehicles sold in United States are lightweight trucks. Good job buying an existing business and alienating the existing customers you bought it for. I expect the place to be another closed car wash very soon.
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June 2023 by Mary Dauden
I was charged $16.61 for a car wash where I had to ask them to please clean my front window inside. He rudely told me that wasn't his job and he didn't have time. Only one car behind me. He fussed at me saying he don't take demands. I told him that was not true because I said please. He wiped off the drivers side and got out. His attitude was totally unprofessional and demeaner was appalling. Never will go back there.
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June 2023 by LM
Just don't even waste your time going here. Whoever owns this place now are the rudest people ever. Big guy comes to my car and says they aren't cleaning any vehicles inside. He was very rude about it no apology. It almost feels like they don't want any customers. Not welcoming at all.
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June 2023 by Ann M
I paid $30 for them to barley touch my car. They did not vacuum properly or wipe it out like I asked. The manager kept dismissing me and telling me bye.
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May 2023 by Meg Beaudoin
I haven’t been to this car wash in a number of month but have been a customer for decades. The car wash was pretty good. Couldn’t use a coupon from the ones my husband had given me but with a change in ownership I understand. While I was waiting for my car to be finished, an employee/manager came thru to vent about customers coming in too fast and not paying attention to his sign. I get it but totally unprofessional while customers are sitting right there. JMOServices: Polishing
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May 2023 by Martin W.
I purchased a wash for my truck, the service was horrible! It started with a employee admonishing me for driving up to close to the building before my wash. Afterwards the vehicle was washed and I had money in hand for a tip and did a walk around to make sure my vehicle was clean. I mentioned to the employee that there were spots of dirt and detected attitude, a comment was made that I shouldn't forget the tip, WOW! I paid for tire shine and it was applied on wet tires. I left the car wash and came back because I thought they should at least hear a paying customers viewpoint, especially when I was going to bring back my second vehicle.I was told that they didn't have time to take care of my vehicle, "get 'em in and out"! "We usually don't open on Monday's, WOW! As if you were doing me a favor.Long story short, I had been coming to this location for 17 years and today was the last, I can go to a gas station and get better service, without a tip.Also what made the service terrible was the attitude and the comments.Thanks a lot!Vexed Customer
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April 2023 by Ken H.
I have been going to Suburban Carwash for about 20yrs. This last winter the Owners sold the place to someone who is never there. He has a bunch of unprofessional losers running it. This pass winter I needed my truck cleaned and they were closed for weeks, I went there several times in the past month and the rollers were broke, last week I went there and it took them 20 min. to tell me the machine needed diesel oil and they could not wash my truck. Today I went in and the so-called manager was sitting down in the customer section talking with his wife. I paid 27 dollars for a wash and rim cleaner. after they were done there was still brake dust on my rims , I asked the manger if thats the best they can do? One of the other cleaners was going to try to clean them and the so-called manager said it won't come off. I stated that when I go to Scrub a Dub, I use a rim cleaner and they come out spotless. He said well, that's the best they come do without even trying. The new owners are letting these losers ruin his business. I have 2 trucks and 1 car, I will never go back there again!
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February 2023 by Thelma Turner
Workers weren’t rude but no one returned my greeting and the cashier answer a question I asked.I was very familiar with Suburban Car Wash since my ex- husband managed it for many years when it was owned by Mr & Mrs Miller.during that time the staff were friendly and made sure your vehicle was finished perfectly.Before this visit I was there in 1977, so I was shocked at the level of service I received.Services: Vacuuming
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February 2023 by Toni Harris
Have been there 3 separate times in a week & office closed, no sign to indicate if still in business. I rated them a 1 star
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February 2023 by Celina Sengele
I've been by this car wash several times lately. Looks like it's permanently closed. I'm so disappointed, it was my favorite. They always did a great job inside and out.
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February 2023 by Ken Henderson
This is a fairly decent carwash, however they have been closed the last few weeks.
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February 2023 by Tom Fadden
Always had a good experience here but I’m wondering if they are still in business.
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January 2023 by Nadja
Website states business opens at 8AM, stopped in at about 9:30am., business Closed, no signs, on a Monday. Second time this happened. You guys may want to update the website.
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December 2022 by Modelo Tequila
Took my Mercedes for car wash but the problem here it’s lot of young ppl that work there swearing walking with their hands in their pants …. I hope the owner nip this or his business will definitely go down…. Get a manager there quick
