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January 2024 by Kim Zelko
Prescription received 1/9. Called to leave cc that day. No answer. Wednesday credit card given and paid for overnight shipping. No answer Thursday. Friday told it was on desk and should go out that day. No answer Saturday. Saturday needed to go to ER for meds I had been waiting on. Pd $330 but he was much worse than he should have been. Sunday night medications arrive. Today is at his vetNow we wait and hope he can be saved. Easily spending over $1000 to treat something that never should have gotten this bad. He may not survive.If you must order from them pick it up.Sugar gliderTooth abscessNeeded enroflaxin and metacam.
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November 2023 by Denise Schmitt
Very nice staff. Prompt. The flavoring unfortunately didn’t appeal to my cat. Been going there many years. Lucky to have this service here.
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November 2023 by N Oberhofer
I've tried calling this location innumerable times with no answer or getting hung up on. I leave a voice-mail and don't get a response either. Why waste my time going into the location if they can't answer the phone? I'll take my business elsewhere.
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October 2023 by Brajendra Gupta
They dont understand customers need/urgency.My dogs prescription was sent on Sunday mid night, i called at 11am mon morning and left voice-mail.By 4 pm they called and said they will be able to fill by next day i.e Tuesday.
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September 2023 by Marynell Foran
Always a pleasure to work with the staff and receive my pet’s meds.
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July 2023 by Lauren Farnsworth
So glad to have this pharmacy in our community! Everyone here has been so nice and managing my pets health with this pharmacy has been so easy. I’ve come here for other pets and will continue to come here for any future pets’ meds.
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July 2023 by Gerard Dinolfo
I wish that you would have told my vet that the Prescription that I need for my bird was on back oder when she put it in you gave us no chance to seek a Alternative for the problem we tried to rush her to the Glendale vet hospital by 5 mins befor she had a Seizure and passed away ????????? my wife is Heart broken ,,,,,,,rip piper ? ? ♥️ ❤️ ? 07/20/2023 you will be missed but never forgotten ? ? ? ❤️
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March 2023 by Ash Binky
Good humans. Very friendly. Loved all the pictures of fur babies on the wall.
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March 2023 by Laura Weigold
I had an emergency with my dog's insulin and the Pet Apothecary helped fill my prescription to be picked up the same day. My dog and I are both very grateful for their help!
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February 2023 by M Nelson
So impressed with the speed and efficiency of this compounding pharmacy! My dog’s specialist, Dr. Fleming, sent the prescription over for a medication that’s no longer available, and has to be compounded. I got a call about it the very next day. I live a ways away, so they had it shipped out to me THE SAME DAY I ordered it, and it arrived the very next day! Truly incredible. My own compounding pharmacy for my human meds isn’t this fast! Thank you, Pet Apothecary. The staff member I spoke with was also very nice and made the process easy and simple. I’m glad to know we have a great resource like Pet Apothecary available to us locally.
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February 2023 by CM Z
They get me my pet's medication extremely fast and always have been great with there communication.
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January 2023 by Laurin
Usually I love the pet Apothecary as they are always very friendly! Lately though it seems like it's been difficult to get medications in a timely manner. I had a prescription called in right away Thursday morning, it's now Friday at 3:30 and I have no update. I've been calling off and on the last several hours and only get an automated message telling me to leave a message to be called back. I needed these for my pet's pain management, but it looks like we are going to be without medication over the weekend, very frustrating.
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December 2022 by Dustin Collins
My cat began immediately vomiting after receiving a new bottle. I called and was told the formula had changed. They charged me again to send a new bottle with the "old" formula. Cat is still immediately vomiting upon medication. For years he used to lick up the medication willfully. It's no coincidence he started vomiting at the start of a brand new bottle, but Pet Apothecary will never admit that.
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November 2022 by Tracey Koenen
I paid extra for a delivery on Friday. I never got a call to say that they won’t make it to give me the option to pick it up. My cat and the whole family suffered all weekend. Monday morning we finally got the delivery with no call to say it’s here. It could have been outside all day. I was still charged extra. This is Absolutely appalling that a company could do this to an animal and its family.
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October 2022 by L. Helen
Usually I love the pet Apothecary as they are always very friendly! Lately though it seems like it's been difficult to get medications in a timely manner. I had a prescription called in right away Thursday morning, it's now Friday at 3:30 and I have no update. I've been calling off and on the last several hours and only get an automated message telling me to leave a message to be called back. I needed these for my pet's pain management, but it looks like we are going to be without medication over the weekend, very frustrating.
