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November 2023 by Siren Le Fay
They're always marking things as "delivered" a week before actually delivering it and sometimes they don't deliver it at all
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October 2023 by Amarpreet S.
Great service . You can also get your passport pictures done but you have to make an appointment first .You can buy packaging material from here .
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October 2023 by JAMILAH DAVIS-WILLIAMS
They have been short staffed for a while, but their service is always helpful and friendly. Seen some new faces recently so hopefully they will be fully staffed soon. Keep up the great work as I know customer service is not an easy job.
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July 2023 by Deb Mulvey
We had an excellent experience submitting our passport paperwork. Kim was efficient, knowledgeable and personable. The whole process was painless, and she was delightful to work with. Highly recommend!
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May 2023 by A W
Lose important mail semi regularly. Intentionally understaffed to worse serve the community. They just replaced the drive thru drop boxes that you now have to climb out of the car to use. What the gdf are they doing?
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May 2023 by Peg Harloff
No customers there today. Nice & quiet!
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May 2023 by Cheri W.
unbelievable, one person at the desk at 5 pm with fifteen people in line. Really. I continue to go there and the same thing is the norm.Heaven help us!!
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March 2023 by Johnnie Mae Walker
Have not received any mail for Monday and Tuesday, March 6-7, 2023.Why???This is a pattern that is happening in Whitefish Bay WI 53217 WHY??
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February 2023 by Taylor Willard
Saw the manager yelling at employees while I was there and it did not make for a friendly environment for the customers.
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January 2023 by Sue J
Geeze do I feel bad for residents in this P.O. delivery area/Whitefish Bay Post Office!!! Suburbs south of City of Mke get mail DAILY, before 4p.m. (mine is 11a.m. or till 1p.m. depending on weather) and only times I've had someone else's mail in my box WAS when we had an incompetent sub. He must be up here now. And, folks at my P.O. & airport P.O. are great with customers. You need to clean house up here. Sorry, these jobs are not that difficult, you just got stuck with folks who need their govt pay taken away. I suspect they'd be slow & ornery at any job.
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October 2022 by Jessica J.
My first time stopping into this post office location, and I would say my experience typical of most any post office visit... super slow. It's almost funny how there is an extreme lack of urgency no matter what mail place you're in. Came here at at 8:55am, and they don't open until 9am so I waited in the line with a handful of other folks. A few minutes after the hour they opened up the gate and we filed in. Lucky me I was only third in line, not lucky me it still took 15 minutes to get to the desk as there was only one person working. I was just after a few stamps so my go at the front was pretty swift. Always a bummer when employees are unpleasant, but oh well!
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September 2022 by Leona “Lela”
Every time I visit this Post Office the employees always greet me with a smile. They are hard working even with the constant long lines. People need to have a little more patience or just don't go to the Post Office.
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September 2022 by Maureen
I’m so done being tolerant & patient with the rude & exceptionally poor customer service at WFB post office. Front desk attitudes have improved to a degree but service has not. If you call, the person answering the phone no matter who it is sounds angry, irritated, impatient and absolutely disinterested in your problem.Once again they failed to scan a priority mail item so now once again it’s lost. $8.95 gone. Spoke to supervisor Deanna 2 days after promised delivery to MA & she said she’d follow on it & call me back. She did not. Called again & asked her to call destination PO & she said she would & call me back. Did not do either. I called PO in MA & they did a thorough investigation & found that it never scanned at WFB PO. Unbelievable…$500.00 check & bday card gone. Had to pay $36 to stop payment on check. Who cares?
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July 2022 by S McC
Not crowded, easily took care of our needs.
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July 2022 by Strong Homecare & Companions
Our mail courier isn't consistent doesn't come everyday to pick up mail. Friday I had to chase down my mail carrier on foot as she seemed to think she didn't need to check if we had out going mail. You can definitely see the quality of service has decreased.
