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January 2024 by SCOTT S
exceeded expectations for sales by Mark ******** and the financial group with Kristina **** and service with Giovanni *********
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November 2023 by Jason S
Very easy process to purchase while out of state. Highly recommend them for all your vehicle needs.
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October 2023 by Matt M.
After discussing and negotiating with Uptown's management staff, they rectified the problem and the warranty was covered.
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October 2023 by Dana D
Ahmed helped me with the purchase of a used 2020 f150. Normally I dread having to talk to sales people as I find most of them pushy. Ahmed was a pleasure to work with. At no point did I feel pressure about the sale. He simply did his job and provided me with info and answers to questions and made this experience one of the best used car buying experiences I’ve had. Would definitely go back and work with Ahmed again. Thank you
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September 2023 by Jenni Schissel
Originally had left a 5 star review for an oil change with concierge service appointment. Updating due to being told that I didn't owe anything and then seeing on my credit card statement that I was charged. Called and was told they charge $5.50/ gallon for gas on rentals if tank is not filled up. I was never told this and only drove the vehicle about an hour to work and back. This is the 4th time I've gotten a rental and was never charged a fee like this before (and never filled the tank before returning). Too bad because was very happy with the service until I found this out.
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September 2023 by Ricardo Martin
What a pleasant experience!After having my car totalled I was in the market for a new vehicle ASAP.Mike Rauen made it all so painless. This has been the easiest car purchase I have ever done. No pressure and no pushy sales pitches like I've had at other lots.I checked interest rates before going in and their finance department not only beat it but was fast and friendly. I had all the paperwork done in less than an hour.Uptown will definitely be my first stop on my next car purchase!
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September 2023 by Carissa Updike
We recently purchased an F150 from Uptown and couldn’t have been happier with the process. After checking out a few other dealerships, we started to feel like we were being sold a truck rather than us buying one. That was not the case at Uptown. Dave and Dave were fantastic to work with! They gave us the time and space to make our decision without ever pressuring us. They were extremely knowledgeable and answered all of our questions. Kristina was great to work with on the financing end of things. This team seemed to truly enjoy what they were doing and made it a pleasure to do business with them!
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September 2023 by Jeremy Sorgent
Austin Melenchuk has been an amazing service advisor. Since the moment I made my appointment, he has been awesome at keeping me up to date on my vehicle. I greatly appreciate his professionalism when it comes to getting my vehicle diagnosed and repaired. I highly recommend that you see Austin when it comes to your vehicle needs. Keep up the good work.
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September 2023 by Pat McCarville
This was the first time I purchased a vehicle from a dealership. Dave in sales was very knowledgeable about the product line. I appreciate the relaxed and no pressure approach to finding the right vehicle for me. Kristina in the business office was organized and had the paperwork ready to go. She explained everything before I signed. I'm happy with my purchase and the professional service I received.
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August 2023 by Tim P
I will continue to lease or purchase my cars at Uptown because I get straight answers from their employees and because I respect Ford Motor's products.
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August 2023 by K H
Best car buying experience yet. Surprising my wife with her dream car was even better with the help of Chris and the team at Uptown Lincoln.My wife had no idea I was swapping our her "old" Navigator for a new one. When she thought our car had been stolen, only to find the Color Combo she was infatuated with was now her daily driver. It made the surprise and experience a memorable one. It really made this moment special for us, and I can't thank Chris enough for our 4th Navigator.
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August 2023 by Zach H.
They had me wait around for 3 hours before telling me they didn't have time for my car today. It's not a big deal to just say no at the beginning.Not sure why they were so rude.
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August 2023 by Carmelo M
Uptown’s Team is second to none! The entire car lease experience was first rate. John ******* had my car ready when promised and answered all my questions. Kristina handled the financial side with efficiency and in a friendly fashion. This is my 3rd Uptown lease. We have always been extremely pleased with both the sales and service department (thank you Corey).
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July 2023 by Oliver Rothauser
Ahmed Hill at Uptown was a great person to deal with. Very knowledgeable, not pushy and really went out of his way to make sure I made the most informed decision with several options to choose from. A class act!!!
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July 2023 by Terri Mullins
Jeff Sardina is a rock star. We have worked with him several times & he never disappoints. Everyone else we had contact with were also fantastic, personable & knew their jobs inside & out. I would highly recommend Uptown for any ford/Lincoln purchases or leases.
