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July 2023 by Jimi S.
Good bankThey don't have many tellers but almost nobody does these daysThey are always very helpful when I have an issue
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August 2022 by Kristin G.
US Bank, where customer service and extremely long wait times go to die. I'm changing banks this is ridiculous. Shame on you US Bank for putting your staff last and putting pressure on teams to properly put their efforts to customer service. I used to be a fan, but the branch on North Ave in Milwaukee can now rot.
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July 2019 by Kelly A.
Worst bank ever. Called them all day no answer. Do not use their tyme machine. Saturday I used it and it made an error and stold $$200. I have to wait 10 days to have the transaction credited to my account. I have never had this happen at any other bank. The machine kept my card for 15 minutes, the line was backed up and I was almost stranded with no access to my money on the weekend, I think the matter could have been handled better at a different bank. I have been using tyme for 40 years and nothing llike this has ever happened, No receipt came out machine indicated an error and would not be charged haha, Good thing I immediately checked my account I would not recommend banking here withy such rude service that money should have been credited immediately!I am going to cancel my account as soon as I get a refund which may take 10 to 15 days to complete. Very disappointed with this bank. When it was First Star and First Wisconsin none of this ever happened and customers were refunded their money immediatelywhen there was a banking error.
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June 2019 by Cliff E.
I've only had positive experiences with the customer service and security. When I had some credit card fraud, they addressed it quickly and refunded my money.
