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June 2025 by Victoria Lawrence
I do love is cellular however sometimes when I go to the store close to where I stay they only charge me $42 they don’t charge me $50 some dollars with the tax and tell me that I have a bucket balance and don’t have to pay until June. Then I found out that I had to pay $12 something more because the person at the store didn’t include the tax if I didn’t pay the $12 by the 5th I would lose my services or my cellphone would be turned off. That’s so unfair. I was thinking about going today and paying with cash. I hope this situation doesn’t happen again. Otherwise I am happy. See the whole purpose of me paying my bill early is so I don’t have to worry because I am on a very tight budget
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May 2025 by Maryann Kmet
Wow you just don’t care anymore . Existing customer asking why I’m paying 90$ when the window says 40$ a month. One answer because you’re paying off your device. No option to change, nothing. Bye bye
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May 2025 by Kandice Dangerfield
I wish I can give us cellular 0 stars worst company I ever had…. I’m going back to T-MOBILE!!
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February 2025 by Lepetit Macaron
Catastrophic! The young man who was there was very unpleasant. A horrible person who talks down to you as if you know nothing. Change staff, he drove me away, I'll never set foot there again. Deplorable customer service. If this person doesn't like his job, he's free to change it, it's a free country.
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February 2025 by Alejandro Arellano
Vanesa did a fantastic job, very insightful and helpful with navigating through our stressful situation while maintaining a upbeat, fun and positive attitude.
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February 2025 by steven janiszewski
Vanesa is very helpful and helped my aunt fix her phone! Thank you so much.
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January 2025 by Brian Avery
James was a cool and chill guy, Helped me get a brand new phone and had an easy time getting it
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January 2025 by Will Wilbon
James helped me figure out how my phone worked
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January 2025 by arsh deep
James, amazing guy and helped me get a new phone!
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August 2024 by Davion Thomas
Aaron was a MAJOR help. The store was VERY busy but he held his composure and helped everyone and he got me in and out of the store with the exact phone that i wanted. Great experience.
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August 2024 by Crystal Cole
I had a great experience with Aaron switching over from ATT to US Cellular. I was able to get the Samsung Galaxy S24 Ultra and my cell phone bill was cut in half.
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July 2024 by Jasmin Bowers
Great experience working with Aaron through a very stressful moment. Knowledgeable, patient, efficient, not overly salesy. Would definitely go back again.
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July 2024 by Ste We
Aaron helped us upgrade and as a line quickly and easily.
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July 2024 by M Gry
Great service, very helpful and patient staff. Aaron was very helpful with all the crazy issues I was having with my previous carrier. Happy to be with UScellular now!
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July 2024 by Dennis Howard
Aaron was the ultimate professional. He explained everything and left no doubt that we were getting the best deal possible. Thanks again.
