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August 2025 by C Hatch91
Fast and friendly postal service representatives.
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June 2025 by Shannon Matthews
HORRIBLE when it comes to sending out mail on time. You can drop off mail (well before 5pm) to be sent out and tracking shows it does not leave this post office for 1-3 days. You can even pay for expedited shipping and it will sit in the post for days. Twice I have done expedited shipping to arrive within 1-3 days and it left this post office on day 3 aka the day it was supposed to be delivered. Worst post office I have ever seen!
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April 2025 by Chyna Town
If you open at 9am; why is staff on break at 10am?? 4 stations and one clerk open AND she is only processing passports. You can hear employees/music blaring in the background. There’s an obvious management/staffing issue going on at this location. What should have been a quick drop off turned into a 20 minute wait which is ridiculous! Customer service at this location has rapidly declined within the last year or so. I think I’ll drive downtown instead for my postal needs.
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January 2025 by S B
The clerk helped me correct an error I made, thank you for fixing the situation and being helpful! Welcoming office with a great team.
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September 2024 by Ted Naparala
Mail man on Glenwood drive is Lazy. Tree work going on. Trucks have to park somewhere. Too lazy to exit his vehicle to deliver mail which he is hired to do. Again. Very lazy
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September 2024 by Juan Becerra
Came in with quite a few items that needed certified mail. Dar was amazing and very helpful! Her help was much appreciated!
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August 2024 by Gina Wolf
I have never had any problems my whole life with getting my mail until I moved to this postal area. I don't get all my mail most days, I have informed delivery so I look every morning to see what is supposed to be delivered. I usually am missing at least one piece of mail daily. One year my mom had to mail 3 cards to me before I received one, never got the other 2. Get other ppls mail often not even close to my address, but I do take it to the rt ppl since I know how annoying it is not to get mail u r expecting. Need help and lots of changes here at this location.
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August 2024 by Zyang
You seriously can't print out shipping labels here? How are you a post office that can't print out shipping labels??
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February 2024 by Ryan Lucas
Holiday or not, postal boxes still need to be emptied. There's always people working in the back even if retail counters are closed. When you don't empty drop boxes packages are stolen. Here's an example.
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February 2024 by Pasua Chang
My husband and I just had to mail out a phone that we were trading in. There were a lot of workers this Saturday morning and the three staff that we worked with were very fast, efficient, and most importantly respectful. The first staff, we paid for bubble wrap and asked to borrow a scissor. She gave us one to use without making us feel bad for asking. The second staff helped us because she saw that we were going to use a box that did not allow shipping phones in. She grabbed the correct package for us and helped us pack up our phone. The third staff was the cashier for when we had to pay for the package and drop off the mail. She was also fast in helping us check out. All ladies were very respectful and respect and kindness goes a long way. We really appreciate it.
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December 2023 by Common Sense
The clerks were fast and courteous.
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October 2023 by Kind Verdugo
Its either here or at one other location that the mail handlers must be challenged, hate they job or can't read. How hard is it to MATCH THE ADDRESS TO THE MAILBOX. GAF people terrible at they job that need to do better.
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October 2023 by Maysong Yang
Called this morning and was on hold for 30 minutes. I even used my sister's phone to call while still waiting for an answer on my phone but still nothing. I ended up calling another post office to answer my questions about my packages I accidentally dropped off at this Brown Deer location. How do you service your customers via phone? 30 minutes is a ridiculous amount of time already with no answer. I bet no one would have picked up. It would have rang until they closed at 2pm! Good thing I called the other post office because they and answered less than 1 minute. Horrible customer service at Brown Deer. USPS corporate needs to do something about this location. Management to blame? Either way, something has to change.
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October 2023 by Randy Warren (Ghostrider)
Fairly quick in and out. Had to get money order and stamp to pay a bill.
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September 2023 by Fatima Thibodeaux
ANSWER THE PHONE!!
