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February 2024 by Katrina Marshall
HAVE NOT BEEN RECEIVING MY MAIL AND PACKAGES FOR A MONTH AND A HALF! THEN THE WORKERS ARE VERY RUDE AND REFUSE TO HELP WITH THE ISSUE
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December 2023 by Quality CBRF Training Services LLC
Lady with the dreads in the front has a horrible attitude for no reason, she was even being snotty toward old ladies where one of them their back was bent really low, the dread head post lady was still evil. God don't like ugly. Anyway she was still sending my mail to my old address from my house I sold. Claiming no address change forms for several weeks. The manager Chris tries to side with the dread head Ms. ATTITUDE! I'm too professional to go low and accept bad vibrations from them. I truly hate this place and they need courtesy people in hear that has caring ethics, and not playing games with people mail. These workers should get charged with tempering with federal mail bottomline! ? One sad place to have important mail coming snd going from! I hope the consumer Affairs address these several issues at this location! I also would like the Mayor to step in since consumer Affairs not addressing things professionally!
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March 2023 by Timothy
All the employees behind the counter are very rude, and disrespectful! I wouldn't go back there again even if they gave me a "Free" sheet of stamps!!!
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February 2023 by Michele Harris
No getting my mail delivered today my address or put in my mailbox.
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January 2023 by Angelina P
If I could give this office 0 stars I would. I purchased a PO BOX due to losing my home in a house fire. I paid for a PO BOX for 6 months up front. I went to check my mailbox and it was completely empty even know the USPS Mail website stated that I was receiving mail for the last 3 days. I spoke with the clerk that was working and she stated that PO BOX was empty because it was not purchased by anyone. Another Clerk stepped beside her and looked at the same computer and informed her that that PO BOX had actually been purchased. That is when I was informed that when I purchased this PO Box The mail clerk did not place my name on the PO BOX and due to this all of my mail was returned due to being undeliverable. I spoke with the Supervisor and requested the mail clerks name to file a complaint and he refused to provide their name
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December 2022 by Lue jemisonspivey
Have not receive any mail in a week and no one knows anything ,what is going on?
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August 2022 by Angela Johnson
Still waiting on mail haven't got it this place is so sad need better management there
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July 2022 by Angelina Pyant
If I could give this office 0 stars I would. I purchased a PO BOX due to losing my home in a house fire. I paid for a PO BOX for 6 months up front. I went to check my mailbox and it was completely empty even know the USPS Mail website stated that I was receiving mail for the last 3 days. I spoke with the clerk that was working and she stated that PO BOX was empty because it was not purchased by anyone. Another Clerk stepped beside her and looked at the same computer and informed her that that PO BOX had actually been purchased. That is when I was informed that when I purchased this PO Box The mail clerk did not place my name on the PO BOX and due to this all of my mail was returned due to being undeliverable. I spoke with the Supervisor and requested the mail clerks name to file a complaint and he refused to provide their name
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April 2021 by Wilhelmina Williams
Nothing to the contrary about the post office per say, but I live on 12th on capitol the postman delivers my mail and instead of the postman walking down my steps, he crosses my lawn and damaged my extended downspout my stepping on it because he is too lazy to go down a few steps to go to the next house. Leaving a trail in the summer. Unprofessional, I will also go to the post office as well as email whatever it takes, I have a ring device which allows me to see this.
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February 2021 by Marqulia Harmon
I have sent video recording from my outdoor cameras to show the mail person not even attempting to deliver my packages .. and nothing was done . It makes me feel .. because of where I stay my voice not heard .. because honestly i have no problem giving alternate options on where to put my packages if I’m not there .. or at least leave a note or slip .. but I’m consistently going thru my packages being sent back unless I check the sellers website for updates ..it’s such a hassle to deal with this location ..but seeming that we have alderman and senators locally to contact .. it’s time I put my complaint in with someone who will hear what I have to say .
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August 2020 by Italiana Momma
I had to sign up and get Informed Delivery on the USPS website so I can know what mail or packages I am supposed to receive cause I'm constantly not getting my mail and or packages. This is bogus that I have to hunt down my mailman on a regular basis and even then still have issues. No notification of packages that were supposed to be delivered all because I live in an apartment building and he doesn't want to walk up the steps. But yet can't even leave the notice slip saying I have a package and said he couldn't leave it due to no secure location even though I live in a locked building and he seems to want to pick and choose when or what packages he's going to deliver or should I just say leave on the floor under the mailboxes. And since when did they make it okay for the mailmen/women to not actually walk up to the door, no matter if it's a house or a 3flight apartment building, & knock to deliver the packages and then if no answer at the door to either leave package/packages or even the notice at the door? That's how it use to be so when did it change?
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September 2019 by Notreally aCitygirl
On more than one occasion, this office has failed to deliver my package causing me major inconveniences. When I complain to the office about it, the staff replies by talking about how pathetic or incompetent the delivery staff are.
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July 2019 by Tea Bag
Very unprofessional. They lied and said they delivered my package then lied again and said they left a notice then said they ‘accidentally’ scanned my package for pick up. They need to be shut down immediately
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July 2019 by Liza Happy
It's so sad to say but this post office should be closed. I try and patronize bussiness in my community but after my last encounter with them I'm done!. Mail keep coming up missing. Had a notice went in to get my mail and they havent found it yet mind you since june 12th. So had another package come. July5 usps app says my package was signed for. Mind you I'm at work and no one else is at home. Neighbor knows the trouble I've had with this so she watched the mailman come to my door with a package and return to truck with same package. So where did it go? No one signed for it. Bottom line im getting a po box downtown so i never have to deal with them again. I had a po box there before for 10 years but noticed how bad the service had gotten and ended it. Sad the people from the community don't care about our community, it shows in the service you get.
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July 2019 by Tanaya Cooper
They are very disrespectful and somebody stole my phone out of a box that I was sending back and them blamed it on somebody else
