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September 2025 by Peter Sommerfeld
I work downtown and use the post office because I have to. I strongly dislike using this post office. When I asked clarifying questions, I was met with attitude from the female clerk who wears a face shield. Other clerks treat me with respect and kindness and explain the process when I ask questions. The post office is also not consistent with their hours and are closed in the middle of the day. I would avoid this place if I could.
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August 2025 by Laura Schmidt
I like the self service kiosk, but I went there yesterday at 4pm and the post office was closed despite posted hours stating they are open until 6pm. This isn’t the first time this has happened, either. It’s ridiculous.
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July 2025 by Katie Ruesch
Literally the worst people working. I will go to Saint Paul to avoid this place like the plague. zero clue what’s going on and if you need something, it’s an obvious huge hassle for anyone behind the counter. Good luck.
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June 2025 by Monique Wallace
Please start opening on Sundays
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September 2024 by Ashly Metcalf
I don’t understand Milwaukee postal workers. They routinely close very early when they are supposed to be open and laugh at customers with packages ready to go that just need dropped off. There’s nowhere outside to drop your packages at ANY city location. Seems racist and classist bc that is never a problem in the suburbs. Illinois postal workers are the exact opposite. They understand they have a cushier job than basically anyone who comes in, are very nice and accommodating in the suburbs AND city.
This is a pathetic unprofessional standard here in MiLwaukee.
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August 2024 by Darryl Harris
It is the worst delivery service on the planet: poor customer service and super lazy staff. Package and mail delivery is progressively worse each season. We have Butterfly remote access at our building. There is no reason for packages not to be delivered.
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August 2024 by Theresa “Lazermaker” Kettner
Wonderful staff here - Sadly, they are understaffed and overworked all the time. Please be kind and take better care of our United States Postal Workers. This is a team effort All. ?❤️?
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August 2024 by Adam Moscinski
They close whenever they feel like it. The last 4 times I’ve been here there have been people inside, and they have refused to help me. This has been at least 30-45 minutes before close.
They always close early, and the workers will literally argue with you and pick on you for wanting to drop a package off 30 minutes before close. There are always confused people in here standing around between 5-5:30 on weekdays, and the workers are just plain mean-spirited.
Worst. Post office. Ever.
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August 2024 by Blaze Juza
The lady working today refused to give me a quote on shipping a clothing return back to china. She said it takes too long and they are closing early? I went to st.Paul location and it took 30 secs to weigh the item and enter a zip code and get an estimate. This woman was rude and lazy. Also refused to let me use some tape for another package when they have huge rolls of tape sitting behind the counter. I brought my own package but did not realize it didn’t have adhesive to self seal. The woman before me was also frustrated and said she was going to report her and she laughed and said haha I’m in a union and can’t get fired.
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July 2024 by Jeff Fleetwood
The US Postal service needs to be shut down! Loosing billions of taxpayer dollars every year. This location is rarely open on time. and they charge for a piece of tape. Better to use UPS where they know how to open on time and tape for shipping is free.
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July 2024 by Omri Mizrahi
This is the second that I arrived at this location during working hours, and there is no staff at the counter.
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June 2024 by Shane Cohen
Super friendly lady working there today.
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June 2024 by Colleen Opsahl
I wanted to give a shout out to "Kelly" for her amazing customer service in helping me locate a package I was desperate for. It was marked as "non delivered - business closed" and she went above and beyond to help me get my package delivered on time while she had just punched out. AMAZING! Thank you, Kelly and thank you Milwaukee USPS.
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June 2024 by Jared Anderson
Incompetent and lazy at this location
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June 2024 by Dennis Regalado
Worst experience ever. The single employee working at 12pm on 6/1/24 deserves to be fired. Complete lack of professionalism and service to customers. Employee looks down & acts smug with customer after customer just for asking basic questions and needing help. Also, closing 2 hours early and refusing to help on a customs form 30mins before “closing” even though they close at 3pm.
