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November 2023 by Neve Montgomery
brought in for a re torque on my wheels and received a broken parking break. Called and they refused to acknowledge the damage they’ve done or fix it.
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April 2023 by Shane
Fast, professional, friendly service. Thank you.Service: Oil change
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March 2023 by Ronald Butkus
My car engine light went on and car not running well. Drove down the road and Gary from customer service very friendly got me in for a diagnosis. They were very busy but got my vehicle running smooth again in a short time. Great team at Dave Marston's
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July 2022 by Jacob Riemer
I have had service at the Quick Lane a few times and have always had a great experience. The staff is kind and make quick work. I recently had a tire patched there, and returned a month later as I was experiencing the same problem. Even though it was a new puncture, quick lane re-patched my tire free of charge.I have been to several auto service garages in minocqua and can say this quick lane is the best. Definitely recommend.
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March 2022 by Jim Solberg
Quick Lane of Minocqua provides EXCELLENT service. Be forewarned that you need an appointment for services such as oil changes...but, because of this, you don't sit waiting in a first-come, first-served queue.
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January 2022 by John Berger
Fast friendly service. Reasonably priced
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January 2022 by paul brickman
Beware of Minocqua Quick Lane. During 2021 my wife used them for service several times because I was working 6 days every week and even 7 days at times.Never had any issues.But the last time she was there she was given a lot of attitude about rotating the tires.When I was doing the recent service on her vehicle the oil filter was on tighter than it needed to be and the lug nuts were way way tighter than they should have been.Hell of customer service, we'll never go back. Look thru the other reviews, poor customer service seems to be a recurring thing.
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October 2021 by Corey Urback
I never got past trying to set up an appointment. These guys are very rude and I will certainly go somewhere else for my oil changes.
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August 2021 by Don Bratcher
Quick, friendly service. I noticed a low tire on my car and took it to Quick Lane. Willy got me in right away and fixed a puncture in the tire.
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June 2021 by chuck bodam
Fast service done right.
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May 2021 by Olivia Kelty
I don’t know why I keep coming here, convenience I guess. The front desk guy Willie has the worst attitude towards only certain people it seems, me being one of them. Pleasant and friendly towards everyone else who approaches him and as soon as it’s time to assist me, he loses the little personality he seems to have. He couldn’t even hand me my keys when he walked in, he just tossed them on the table. Luckily he tossed them hard enough that they slid towards me so that was the most helpful thing he did. Anyway you’ll all probably still bring your vehicle here because they will change your oil.
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May 2021 by Shorty
Walked in, and it was busy. So I waited my turn in line patiently. Willie was at the front desk. I asked him, to lighten the mood.. "Busy today huh?" he said "No, I'm sitting down eating lunch." I said "okay?". He asked what I needed and I told him an oil change. His response to me was "see you next Monday" in an extremely rude voice. I said I'm busy next week and left. He came off extremely rude. I will never go there again. I was glad to bring my vehicle to another service place. Sad to think that he is the service manager and can't even be nice to his customers.
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April 2021 by Blaine Mallo
Never ever use this place. They damaged my vehicle and never told me they did. Again, never use them!!!. I got home and realized my hood had several damages to it. I know every vehicle I own, so when I see damage, I know. So sad that the manager, Willie, is so cold and rude which makes me understand why they did not take responsibility for what they did. Because they are part of the ford dealership there, I will spend my 90k new limited truck at a different dealership. Ford can say thanks to Willie!!Again, never do an oil change there.
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April 2021 by Bradley Gauthier
The front desk guy, Willie, treated me with complete disrespect. When I entered, I had yet to say a word, but he clearly was having a bad day and said incredibly rude things to me. I’ve been a loyal customer for years and he is a j*** who doesn’t have customer service skills. Highly recommend finding a different place to go for your automotive needs. I wish I could give zero stars.
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April 2021 by K Bonnett
Fast service in and out in like 10min
