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September 2023 by Jennie Thatcher
Great team and a big thanks for all you do to keep the mail and packages delivered ! You are all very appreciated!
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May 2023 by Taylor Sampson
They were literally holding a package hostage and not following policy. The package arrived there on 4/3. The package was shipped with the wrong postage by mistake, so extra money was due. They wanted the recipient to pick it up to pay the extra $9.05. (Also does it really cost $14 total to ship something that weighs 1 lb 4 oz and is in a 12x4x4 box). SO the recipient put in a return to sender request on 4/6. I kept contacting them because they were blatantly ignoring the request. On 4/24 I was told “Current postal policy, is before a package can be returned, the 15 day policy must occur unless customer states that they want to refuse the parcel, at that time the parcels will be returned before the 15 days occur.”. They claimed that the customer never stated they didn’t want the parcel despite the return to sender request. That is also more than 15 days and it even said online to be returned to sender on 4/18. This just seemed super fraudulent and almost like they were intentionally holding the package to get the extra money.
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December 2022 by Peg Herdt
1. Rarely, if ever answers the phone after 3pm. ?2. I put a letter in my mailbox with the correct postage, the postage is gone but the letter is still there!! ?3. Can't depend on the mail to be delivered every day.????
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January 2022 by Luke Sandberg
They always misplace packages. They lied and told my daughter her package had been destroyed. But they actually delivered it to our old house. They have lost several of my packages, that cost me money. And that cost me more time and money too replace. They need a complete overhaul. Also the ones working in the post office are lazy and extremely rude.
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June 2020 by Ashley Wuksinich
The gentle man who has helped me several times is a great delight. He is so helpful and kind , I appreciate him so much , not everyone who works there is as kind but I will miss him when he leaves. Thank you sir for your service and for helping making my experience a memorable one:)
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October 2019 by Linda Featherly
They never seem to deliver things to the right address. Don't hold mail when you request it to be held. Postmaster who hides behind a half wall and only waits on you when she feels like it. Very poor customer relations.
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August 2019 by Kyle Bush
Mail is constantly delivered to wrong address with this new driver. When they mess up remember it's your fault not there's.
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April 2019 by Kimberly Hilgendorf
People are friendly and helpful. Short wait times.
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December 2018 by Lisa F.
I have only ever had issues with this place. I'm finally writing a review because I'm fed up. They called me on a personal phone number and told me to come and pick up a package that they were supposed to be delivering that day. I told them, "I'm sorry were unavailable to pick that up today, you will have to deliver it." Instead of delivering it, as is what the post office is supposed to do, they mark it that I requested to have it held!! I understand it's a busy time of year, but really?!?! You call me on an unlisted phone number, asking me to do your job and then lie like that! Thank you that my time sensitive package is now going to be locked in a building over the weekend. Knowing this place, the package will look like it's been put through a wood chipper.
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July 2018 by Gabriel S.
Really nice post office. Old school hours and hospitality. Answered all of my questions about using fire markers for mailing addresses. As that is all most of the property in the area has. Got some stamps and was able to look through all of the fancy new options. I actually got scratch and sniff postage stamps, how cool is that!!!! Like finding a rainbow unicorn in a corn field. I will be back again when I need to mail something. Super nice staff and they have everything you need!
