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November 2023 by Jennifer Schultz
My dog Millie and I love the staff here!!! They are so good with her, they listen to what is going on. They are so busy, but when there’s a problem they get you in when they can. Millie loses her mind whenever we go there because she loves every single staff member. She frequently drops in on Dr. R while she is in her office before or after her appointment. I couldn’t imagine bringing my animals anywhere else!!
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June 2023 by Jordan Mazzara
My dog Phoebe has a long history of medical conditions and naturally doesn't like needles as a result. She squirms, yelps and tries to run and hide when it's time to draw blood. Nevertheless, the staff at Beltline Animal Hospital was incredibly patient with Phoebe. They took their time and built trust with Phoebe before ultimately drawing her blood. It meant a lot that the staff was this caring and patient with her to make sure she was comfortable. She still likes coming to the vet despite her anxiety! I know I made the right decision bringing Phoebe here.
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June 2022 by Tim Thompson
We were travelling and needed some flea and tick and heartworm meds. We made an appt because we needed to get a blood test and fecal sample for testing in order to get those meds. The services were rendered, so why only one star?First, deduct one star because AFTER services were rendered, the bill included an annual exam fee of $65, and we were NEVER TOLD that we needed that exam in order to "establish a patient relationship" and get permission to a blood test. At all. No mention.Second, another star deducted for stonewalling. Apologies for the failure to communicate came with "but services were already rendered." Hollow.Third, two more stars deducted for utter failure to even attempt to make it right. There was no offer to waive the exam fee. There wasn't even an offer to discount the fee or offer a bit of credit for a future visit. Yes, it was nice to hear her promise to inform future first time clients, but that did nothing for me because her failure to communicate to us had already been rendered as well.In the end, I paid.I would bet that 90+% of clients at Animal Beltline clients enjoy great service - and we did, too - except for1) the initial failure to mention the exam requirement,2) the hollow apologies, and3) the failure to take a shred of responsibility for the two-way communication in the patient/doctor relationship.Overall, it was an aggravating experience that could have been easily remedied. Disappointing
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April 2022 by Speshul K
We have gone here for years. We were sad and a little worried when Dr. Carlburg left but Dr. Rothstein and her team are phenomenal. They are so kind and attentive to the animals and the humans! Our dogs love them!
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November 2021 by Joan Bazan
We had problems finding a Vet. We finally found Dr. Karlstien at the Beltline Animal Hospital and we thought we had finally found the one. BUT he was selling the business! So the Business Sold we thought we were going to have to do the Great Vet Search again. But thank goodness it is another vet with reasonable price and we have a Veterinarian Dr. Rothstein. She is up to date on procedures and technology And I have to mention the vet tech who handles my "big baby" as if Buddy was his own dog.
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October 2021 by Ryan Smith
I've been taking my cats here for 6 years now and I can't express enough how professional they are. They always make my cats feel comfortable. Very knowledgeable and reassuring when it comes to any issues. I will always recommend this place to anybody looking for a solid vet!
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August 2021 by Jen D.
Our previous 5 star review was for when Beltline Animal Hospital was under Dr. Karlburg's ownership (which all of these other reviews prior to 8/2/21 are also). Dr. Karlburg has since retired. We tried calling the new vet to set up an appointment for our dog -- he's been having some health issues. This is actually not a convenient location for us - we've only been going here because we liked Dr. Karlburg. We figured we'd try it out because our records are already there and perhaps there would have been a knowledge transfer. The new vet may be fine - I don't know. We never got that far. When we called, the "intern" (she called herself that) on the phone didn't have our vet records - so don't expect continuity of care if you're a former client. She also seemed unprepared to book an appointment, and icing on the cake, she insulted Dr. Karlburg as a vet. Seems pretty unprofessional. The attempt to book an appointment left such a sour taste that we've elected to switch to a new vet closer to home . If there is no continuity of care (even the basic level of having our prior vet records) and they're going to treat us as a brand new patient, there is no incentive for us personally to continue going there, as its not a great location for us. Also, word of advice, if you hope to retain the retired vet's clients, perhaps don't insult that beloved vet when talking to his former clients.
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August 2021 by Orlando Rios
Had an emergency with my dog and could not be seen till the following day I was told. Do not think I will go there with my dogs in the future.
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August 2021 by Jane Marquardt
My dog, Bella, loved the vet and her assistant! They both took their time getting to know Bella and she thoroughly enjoyed the attention she received. I'm not even sure Bella noticed she had a complete wellness check and had her sore paw inspected.
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June 2021 by Diane Pickend
I love Banfield. They are so good to me and my baby Phoenix. I Love them.
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March 2021 by Kristina Grueneberg
Every visit or call I make is handled in a friendly and timely manner. I absolutely love this place!
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February 2021 by David Sherlock
Good vet, always able to get an appointment within a quick timeline when it's been needed. Professional and effective, has always taken good care of my cat.They also have very reasonably-priced boarding services and did a good job when I put him up there for a week while on vacation.Overall, an excellent choice for pet care.
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November 2020 by Kristi Barbian
We absolutely love Dr Karlburg. Rhody likes coming to see him. Friendly, great attitude, you can tell he likes what he does.
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November 2020 by Ami Olson
Always friendly and helpful. Very easy to make appts by phone or online.
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October 2020 by Evelyn Jackson
Everyone here is very sweet and makes things quick and easy! My cat is healthy and happy (though she’ll never be one for vets!). Hoping to keep going here for a while :)
