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October 2023 by Ron Mcclintic
As aways, prompt, friendly and professional. Fixed what was needed, with good advicee, but no pressure, about what to anticipate down the road.Services: General repairs & maintenance
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September 2023 by tammy neises
Matt does a very thorough inspection, and gets things fixed and running at ? very professional, I trust him completely!
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August 2023 by J I
FYI - It’s been reported on multiple medias that this auto repair SCAMS customers. Beware, find your issue first before using this service as alleged replacement part are not being replace, but you foot the bill & have the same problem.
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August 2023 by David E.
BE AWARE WITH AUTO SHOP SCAM! I just want to let you guys know the very frustrating experience with INTEGRITY AUTOMOTIVE SERVICE in Monona I had last week. I went to this shop because the VW dealership next appointment is for September and this shop will take it right away. I told the attendant that my VW Passat TDI has a CEL (Check Engine Light) on, and I checked with a professional scanner tool and had active code P040C00, About EGR (Exhaust Gas Recirculation) temperature sensor circuit low. I asked if the work on diesel engines, he say "yes". Next day I received his phone call with the diagnostics and confirmed what I told him. The estimated repairs will include replace -EGR cooler, -EGR valve and -EGR temperature sensor, total estimated $2,400. I asked why he want to replace the EGR cooler if I don't have any coolant consumption? and Why the EGR valve if I don't have any code about it? I just approved to replace the EGR temp sensor, for $300 parts and labor. plus $120 for diagnostics. And had to wait for two days for sensor. When done, I came to pick up my car and canceled $470 with my credit card. Next day, as soon I got in the interstate the CEL was on again. I scanned again and has the same fault code. I opened the hood and checked if there was any lack of connection and found that still has the old rusty/dirty sensor on. I took a picture of it and went back to the shop. I politely say I want my money back, because I have same code, same problem, he was about to make excuses about the fault code, then I confront him with the evidence of the picture of the old sensor. He went ballistic and kick me out of shop because he has "zero tolerance when someone call him liar". Guess what, I have zero tolerance with the SCAMMERS and lack of INTEGRITY.
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June 2023 by Lia Stark
I am impressed by the fair and honest services I have received at Integrity Auto. I finally have a new mechanic.
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April 2023 by Vicky Robertson
Horrible every time I got my car back something else was wrong this last time I had my car towed there no lights were on but the low air for the tire and the check engine went to pick my car up getting ready to drive off all lights that can be on were on and they say it was nothing they did must have been the tow company
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February 2023 by Gail Jordan
Integrity Automotive is the best! Every time I go in, Matt tries hard to eliminate the huge costly fixes, to focus on routine stuff that will avoid big troubles later. He is honest, fair and smart! I wont go anywhere else.Services: General repairs & maintenance
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January 2023 by Pat Clark
Matt checked and filled my transmission when the dealer where I bought it couldn't find the time without a 2 week appointment.Service: Transmission
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December 2022 by Bentley K.
I alway have a great experiences coming here! Matt was able to to get me in last minute day before Christmas and the coldest day of the year.
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November 2022 by Shannon Casey
It is no surprise this place is called Integrity Automotive! Matt has so much integrity. I feel that he is honest, thorough, comprehensive, kind. Feel very fortunate to have a “go-to” auto repair place where I never worry about service. Super ethical! And that may be the biggest compliment ever in life!!Service: General repairs & maintenance
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August 2022 by Paul Henning
Do the fact that their loaner car had not been returned I had to wait for my car to be repaired. They got right on my work and got me out of the shop very quickly. Great work and service . Thanks!Services: Brakes
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July 2022 by mike
I have been doing busines with Matt for more then10 years. He is reliable, honest and trustworthy. I have compared his quotes with other businesses and found them to be lower consistently.Service: Auto engine diagnostic
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July 2022 by Dark Knight
I received 2 tires with a 50,000 warranty for a good price with all 4 tires rotated. Quality work and if I have an questions they get answered. I also appreciate the text messages and increased communication options.Services: Auto tire replacement
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July 2022 by Richard Vargas
The owner lives up to the name of his business. He gets the job done in a timely manner, and his prices are very reasonable. I consider myself lucky to call him my "neighborhood" mechanic. I highly recommend.Service: Steering & suspension repair
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July 2022 by Jeff Mousley
Have taken a few vehicles here to have alignments performed. Matt has done a great job getting the work completed for me in a timely matter at a great price. Thank you for the great service.
