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“Now this is a ryder the mechanics here are bad as. In and out 35min on a ac compressor. Clean they even have free coffee and showers. For drivers to relax. Thank you so much. If you're in this area totally swing in and get some great service. These guys are the best totally rocks.”
“Encountered some issues with my rental, but Brigham (manager) and Michael made it right. Would not hesitate to rent with these guys again. Brigham in particular really went above and beyond for me. I highly recommend reaching out to him for anything truck rental!”
“Quick service and best experience through Ryder with the company we work for....after being at several other shops in the past couple months this was the best!! Thank you!”
“Love this location! My Volvo VNL warrenty repairs get done here and in an efficient and timely manner. Customer service is always friendly and courteous. Part department is great, especially if you already know the part number. As my truck starts getting older I'll be sure to come back for regular maintenance as well.”
“This experience was definitely a positive one for me. The service in picking up the truck was great and the truck was in stellar condition - actually brand new. Also, whoever helped me on the phone before the rental for the confirmation worked with me to make sure I had the right sized truck for what we needed. I have rented from Enterprise truck before and, while I cannot say that I haven't had any issues, the customer service has always been great. I recommend them highly over other companies.”
“Great experience from start to finish renting from them, which was somewhat unexpected because I was trying to rent from a different location that didn't have what I needed in terms of a cargo van rental.....I was particularly grateful for the call I got to coordinate some finer details to my reservation to ensure I'd be able to pick-up the vehicle before they actually opened. Very nice and help individual, whoever it was I spoke with. Van was clean and ran great. Will be using their services again ?”
“I recently had the pleasure of working with Craig Johnson at our local Caterpillar dealer parts Department, and I couldn't be more impressed with the level of service and expertise he provided. From the moment I walked in, Craig went above and beyond to ensure that my needs were not only met but exceeded.What truly set Mr. Johnson apart was his dedication to customer satisfaction. He took the time to listen to my specific requirements and concerns, ensuring that I received precisely what I needed for the job at hand. His friendly demeanor and willingness to assist made me feel valued as a customer, and I left the dealership with the utmost confidence in my purchase.”
“Most helpful staff and best experience I've had at a U-Haul. Joel the mechanic made sure I knew how to use the equipment and that I was good to go. Definitely choose this location if you have the option!”
“Ya know, we all have that moment of when we hit a low..I get to work..Sort of going through my emotions, *(Tip: Please Let yourself Feel Emotion)*Ok, so, I was feeling emotional,Head was down,As I looked up I noticed this here right in front on me,All of a sudden I was reminded of what a Buddy says,“There is Beauty in every ugly moment..”Firm believer in the Infinite blessings and miracles Our God , the Creator, the Divine presents to ALL.No matter what, opportunity is constantYour choice.EnjoyThank you for Being you!We or I appreciate the Essence of your Being!!God bless!Nico V.**Heavenly Father, thank you for each and every opportunity, for allowing this photo to be captured. I in turn will shared”
“After losing a trailer tire in the 110 deg Mojave Desert and another on the Colorado Rocky Mountain pass, I never expected the wheel bearing to go next... nearly losing a wheel on a loaded trailer can take a toll on a traveler. The fix for frayed nerves was the TOP-NOTCH treatment and truly QUALITY service we received from everyone at EAST MADISON U-HAUL & STORAGE. From the time the tow truck dropped us off until closing time this crew accomplished the impossible. They stayed open late just to make sure were taken care of. When corporate permissions for switching / upgrading trailers got complex....their Regional Manager, Val actually came back in after hours to help make it happen. Wayne was a huge help too. After closing up the shop, he returned later to check on us offered to help transfer things to the new trailer....even told us where we could go to get some muscle if things got to heavy for me & my 73year old co-pilot. It’s just really nice and a little shocking to get such thorough service from beginning to end. Thanks guys for making sure we got home on time and safe. You truly are the best, U-HAUL should be proud and is a definitely a better organization because of people like you.”
“I got to the location 10 minutes to closing and Ben, was extremely understanding and helpful. He was a delight to talk to after a long day of moving. Ben will be appreciated.”
“I think a lot of the issues that people have with Budget are not the fault of this location. The corporate phone numbers and support are worthless, but again, that's not the fault of the people at this location.I was originally charged an extra day for my rental and after calling the corporate customer support number four different times, I found that they were all helpless. So, I called this location (where I dropped my truck off) and the kind person who answered solved my problem within five minutes.Would've been five stars if I wasn't charged the extra day, but they were very helpful in getting the issue resolved quickly, so 4/5.”
“Rented a trailer yesterday - they were quick and efficient! While connecting the trailer to my car they noticed the running lights did not work - found faulty fuse and replaced it at no charge!!”
“I want to thank all of you that have come to my location! If it wasn't for you I wouldn't have been able to help you out in any way that I could. I hope that any experiences you have with Avis and Budget in the future are just as good as what I provided you! Thank you!”
7AM - 8PM
602 W Washington Ave, Madison
Truck Rentals
“I couldn’t recommend this location enough! I had interactions with two employees and both were friendly and helpful as well as did an amazing job working with me when I presented an issue I had with my uhaul trialer rental! 10/10 would recommend!”
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“You will never believe that it's your car they are so meticulous unfriendly I give them 10 Stars to get my car back looking that great it's amazing thanks guys”