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March 2024 by Betsy Haynes
This Store is really wonderful!! They are friendly, reliable and knowledgeable!! The owner, Eric sets a great example and the people who work there reflect his values!
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February 2024 by Joan Bazan
They were very helpful
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February 2024 by Jack Dever
Quality of service
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February 2024 by Lisette Khalil
Terrible customer service. Employee wouldn’t take Amazon return because it apparently wasn’t packaged correctly. I didn’t realize that I had made a mistake, but your staff were sure to let me know. I went to a different UPS store and they helped me sort it out (without the rude and oddly confrontational tone that I experienced in your store).
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February 2024 by karen marchillo
Friendly helpful staff. Staff is always willing to answer questions and help out. I have used shredding, photocopying, shipping, packaging, and purchasing materials.
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February 2024 by C K
Great customer service.
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February 2024 by Nick Agopian
Horrible horrible horrible! Worst ever customer service, assistant manager would t even help me look up the account and just told me to go somewhere else. Absolutely shocked! UPS HE sensitivity training required here. Wanted me to pay by card and charge me more than my account.
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December 2023 by Amber Robinson
Wouldn’t take Amazon return because box has a handle sticking out of it….. tried selling me a new $22 box saying a bag just wouldn’t cut it. Other ups store took it without question.
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October 2023 by Leah Schultz
I rarely write reviews but I always have the best experience here. The customer service is unmatched. Chad specifically is incredibly kind, calm, and just overall very helpful and accommodating. I had to ship 19 small packages all across the country and a couple internationally and Chad handled it like a pro. He didn’t make me feel like a burden or inconvenience at all. He deserves a raise. Thank you!
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October 2023 by Amanda Carabello
I use that location for all of my shipping needs, at every visit there the people helping me have ALWAYS been super helpful, kind, patient and always have smile on their faces. Also I have never had to wait for service, as far as I have experienced that has been the way other customers have been treated also.
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October 2023 by javier prado
Dude was rude about an Amazon return and didn't allow the return even if following the return orders on the app.
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April 2023 by Priscilla Meinholz
Have taken Amazon returns here several times. Workers are always friendly, polite, and courteous.
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March 2023 by Kristi Hinrichs
Chad was amazing, he went above and beyond to help me out with a tedious print job for my business. Definitely saved the day and a huge headache! Thanks chad!
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December 2022 by SKYLA LARAE
Horrible customer service I was called rude by a man in glasses with long hair because he was busy with another customer and I was simply waiting for him to help me he says if your gonna be on your phone you can move away from the counter and there was absolutely no one else in the store or behind me waiting in line I’m like what? Rude
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September 2022 by Jane Jakoubek
I needed to ship a vintage sewing machine with iron stand and wood case. Eric packed it beautifully, investigated the cheapest options for shipping, found ways to dismantle the stand that saved shipping and left instructions for reassembly inside, calling me several times after I left it at the store to make sure what I wanted. He left nothing undone to ensure it arrived safely and that I was satisfied. He gets Six Stars in my book. Thanks, Eric!
