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November 2023 by Paula Gates
Richard at Monona Walmart Auto was amazing and very helpful! He was patient, super nice, and provided great service during a very busy time!
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November 2023 by Jenna Harder
I showed up with a weird problem on a busy day, and John really put in a lot of effort to help me. I don’t usually like giving Walmart my money, but I might go back to this auto care center!
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November 2023 by Ryan Sinner
Got oil change here. Usually walmart texts me when it's done but this one didn't for some reason. Fast service esp since you never need to set up an appointment.
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October 2023 by Jacob B.
Took my car in to get 1 driver's rear tire changed. Paid online the $28 expert service fee, plus the tire fee. They asked me the same questions at least 5 different times. There was a huge lack of communication, albeit the workers were kind. There was a lack of knowledge about many things going on. A prime example of this is that they did not know that you could pay for installations online. Which I did, they said it must have been something new because they've always had installations paid in the store, not online. But I had the receipt that showed it, so they gave in. Plus their systems showed the service fee was already prepaid.
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September 2023 by Erica ubersox
Limited service hours, but when present, staff were helpful
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August 2023 by Aaliyah S.
I scheduled an appointment for the afternoon the next day. They did not schedule the appointment for the next day. There was no accommodation for their mistake. I also had to wait 15 minutes for someone to attend to me at the desk. This auto service is not very organized.
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June 2023 by Tom C (Traveller Tom)
June 14th update. Still love the new tires. Good handling on wet pavement and very little road noise, nice and quiet!Doral SDL-Sport 225/60R17 99HGreat price! $78.10 (regular retail price $169.18 savings of $91.08 per tire!)Delayed delivery. May 3rd order, delivered one tire May 8, the other 3 tires on May 10th. I have Walmart+, but still had delivery delays.All tires were correct and arrived in good shape.Bottom line, for the price, definitely worth the risk and the minor aggravation.Doral tires are made by the Sumitomo (Japanese) brand in Indonesia.Doral tires are accompanied by a 45,000-mile limited tread wear warranty.
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April 2023 by Madeleine Zeller
If I could give this place 0 stars I would. I ordered tires through Walmart’s website on a Monday and scheduled a tire installation appointment at this auto care center for the following Sunday. About an hour before the appointment, I got an email saying it was canceled due to delays with the order. I tried calling back four times and didn’t reach a single person. The phone just rang for 5 minutes before disconnecting. I had to reach out to Walmart customer service multiple times before I found out my tires were lost in transit. Extraordinarily poor service.
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March 2023 by Talia Nchang
Even though they were unable to fix my cars issue ( complex headlight installation) they were very informative in what my next steps should be
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February 2023 by Elyse
Save your time and go somewhere else. They're doing everything by appointment only, because they're understaffed. So, given this information, one could infer that that's why they don't answer the phone, don't open on time, close early, and are closed on random days. The few employees they do have are rude and dismissive, with a holier than thou attitude. Walmart TLE are all a joke. Farm and fleet has a similar price structure and they don't j*** you around.
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February 2023 by David Gohn
Tried to exchange a car battery. Nobody would wait on us. Finally somebody told us to go to service desk, they sent us back to the auto dept and promised someone would meet us there. Nobody came. A half hour later a guy showed up and said he didn't know how to do it. Basically a wasted hour and a half.
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December 2022 by Emrah Altıparmak
The worst service i have ever got in entire my life... Walmart doesn't care who they hire i guess. also doesn't care about our review too, so whoever read this at least they know this is the worst one.Service: Tires
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December 2022 by Adric
If I could rate zero stars I would. They canceled my order without an explanation and will not pick up the phone no matter how many times I call and during what time of the day. Stay awayService: Tires
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November 2022 by Ethan Koertje
Great work for an amazing price!! They do tend to close early which is not noticed on the app or website thus the 4 and not 5 stars
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November 2022 by Maggie Williams
They left my car unlocked outside & it was gone through & my stuff was stolen!!! All of my stuff was thrown around everywhere. Not only was it unlocked when I got there, but the auto center also closed early without notifying me and kept my keys locked inside and it took over an hour to find someone who could get my keys for me. They also told me they could change my headlight (I let THEM know the front bumper had to be removed, but they didn’t believe me) and they said it shouldn’t be a problem…. just to find out when I picked it up that it wasn’t done. Any guesses why? Because the bumper would’ve had to be removed (LIKE I TOLD THEM)! Avoid at ALL COSTS unless you want your car robbedService: Oil change