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September 2023 by Only Caze
Absolutely loved my experience at Alphorn Ford! Robby helped me out immensely to get my new car. Recommended 10/10!! -Tanner Castle
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September 2023 by J Cos
The service was fast and professional. I also had a question for Johnny about the Auto Armor "Corrosion Protection" plan that he sold me for my 2019 Ram. He said it was covered. Thanks to the great customer service!!!#customerforlife
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September 2023 by Kyal Christianson
Had a Great time finding the car I needed with Robbie/Robert!! Super nice and understanding guy. Extremely patient, caring and honest. Would recommend the dealership. Ask Robbie for any of the help finding a car you want or need
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August 2023 by John Schilberg
I reside in Texas but have been searching nationwide for a vehicle to replace my current ride. Imagine my surprise when I found exactly what I wanted at Alphorn Ford in Monroe, WI, only a short distance from my upcoming vacation destination!My online query response quickly arrived from the General Manager, Kevin Hoyt, and a call to him convinced me I was dealing with above-board, honest sales folks. This was further reinforced when I had the pleasure to work with Jacob Smith on ironing out a few details.All of the delays in reaching a deal were on my end of the bargain, and unfortunately that beautiful car slipped away to a different new owner than me.Nevertheless, I can assure you, if my continued search lands me at their doorstep again, I know I can look forward to great, professional, service for the sale!
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July 2023 by Tim Reynolds
Jake was awsome to deal with. Had test drive trade in appraisal done the fastest I've experienced in years. Good small town attitude at Alphorn.
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June 2023 by Karley Lemke
Had an amazing experience with Alphorn in Monroe! It was great they listened to what I was looking for to replace my sons car that he out grew literally. Now he has something that he can fit in comfortably. Make sure to ask for Jake, he was great to work with.
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June 2023 by Shannon Maclennan
Great customer service. Everyone was friendly. Came in looking for something with more space. Didn’t get what I really wanted but came out happy with my new Transverse. Wish it was fully cleaned better then what I got before bringing it home like shampooed and actual deep cleaned like they normally do. And would of been nice for some gas as well as it was pretty much on Empty
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June 2023 by Paul Phillips
Communications were very good. There were problems with acquisition of the parts but that is not the dealer's problem. They kept me informed and when the work was done it was done professionally and completely satisfied our needs. As this was going to take a few days, They provided us with an adequate loaner for almost a week. I will not hesitate to use them in the future if needed..
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May 2023 by Shae Goelzer
I had a great experience trading in my Ford Edge for a newer model. Jake was great to work with. I usually find the car buying process very stressful but he really helped the experience feel more relaxed. I will definitely be going back when it's time for my next vehicle!
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April 2023 by Marty Chavez
I purchased a vehicle from this dealer and I instantly started having problems with it, I let them know. A few days later I received a call from a gentleman named Eric, and he got me in something newer with less miles for around the same price.At first I wasn’t happy as you can understand but after I was put into contact with Eric I’m completely satisfied!I highly, highly recommend Eric! Great guy, not pushy and was really dealt with all my concerns in a way I was satisfied with.I would recommend this place to anybody!
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April 2023 by Rachael Brown
Mike Finstad and the whole team at Alphorn Ford was amazing to work with! We were repeat customers, Mike is not pushy, he states the facts, tells the truth, and gets you into a vehicle that makes sense for you. I’ll definitely be going back for my next vehicle!! Thank you Alphorn Ford!
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April 2023 by Kat Steinmann
When my previous vehicle broke down, I found myself overwhelmed with the thought of having to buy a new one. Jake Smith at Alphorn did a great job of helping me through the process, though. He found several options that had all of the features I was looking for within my budget. Jake was very accommodating and worked around my scheduled to test drive vehicles and go over finance options with me. He responded promptly to messages whenever I had questions and even helped get my keyless entry set up before leaving! I had a very personable experience and would absolutely recommend going to see him!
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March 2023 by Brenda N.
If I could rate this less I would! Will never go back there. The poorest service ever. As soon as you give them the money they are done with you. Car was supposedly detailed, it was filthy. They left us with no gas in it to get home even. When we got into the car it said zero miles to empty. When we confronted them about it they said used cars they put $10 in. We didn't even have that. So much more I could say but you get the idea of the service. Would never recommend this place to anyone!!
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February 2023 by Nick Vogt
Worked with Jake Smith, who was personable, transparent, straightforward, honest, and not pushy. Very happy with my truck and the terms Alphorn Ford gave me. I had a great experience and would buy from here again!
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February 2023 by Yupu Wang
I got my vehicle from Alphron Ford and the experience with Ryan and other staffs are just fantastic. They commute with me via email before my visit to discuss the options. Honestly, very few dealers will provide you a correct estimated OTD price but they do. Without worrying about the hidden fees, I decided to drive 3 hours to visit them. Car is at 150k miles but runs great and well maintained. The interior is cleaned and any little damages are fixed, plus new tires. I only did a steering fluid and brake fluid change afterward.Price is in a reasonable range so no need to bargain. Professional in the signing process as well. Strongly recommend!!
